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Office Services Manager

Airstream Heating & Air Conditioning Inc.
Airstream Heating & Air Conditioning Inc. in Burnaby, BC
$43.50–$45.50 an hour - Full-time

Location

Airstream Heating & Air Conditioning Inc. in Burnaby, BC

Benefits
Pulled from the full job description

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Full job description

We are seeking a highly organized and detail-oriented Office Services Manager to join our team at Airstream Heating & Air Conditioning on a permanent, full-time basis.

A little about us:

Since our establishment in 1990, Airstream has grown from a small team to 50 dedicated professionals, known for excellent service and great value. Our core competencies lie in our Construction and Service Departments, where we bring projects to life and ensure the maintenance and servicing of our customers' HVAC systems.

What you’ll do:

  • Oversee operations of the office, ensuring efficient support across departments including assisting with staff payroll services.
  • Coordinate financial statements, billing reports and invoicing for clients, and troubleshoot any issues that arise in the process.
  • Develop, implement, and review operational policies and procedures to enhance efficiency and service delivery to clients.
  • Create and execute action plans to meet client needs effectively, providing specialized support and guidance to enhance project outcomes.
  • Monitor and improve service quality by coordinating with team members to implement assessment strategies that align with company standards.
  • Maintenance of job files, administering contracts, subcontracts and associated documentation, project
  • closeouts, accounts payable, and accounts receivable.
  • Manage all company city permits.
  • Manage and oversee the office budget, including allocations for client projects, contracts, office equipment and supplies, ensuring cost-effectiveness.
  • Act as the company’s representative at various business and community events to foster relationships and promote organizational interests.
  • Provide troubleshooting support for administrative and technical issues, create scheduled reports, and ensure that staff have the necessary resources to perform their roles effectively.
  • Assist with the recruitment, training, and supervision of office staff, enhancing team capabilities and maintaining a productive work environment.
  • Implement and maintain company safety standards.

A little about you:

  • You have at least two years of proven experience in a business administration / management role, preferably within the construction or HVAC industry.
  • You have a bachelor’s degree in Business Administration, Business Services, Economics or a related field.
  • You have at least three years experience with billing clients, budgeting, and managing contracts.
  • You have prior experience with managing city permits (gas / mechanical) for construction projects.
  • You have experience working with Jonas Construction Software.
  • You have strong organizational and time-management skills.
  • You have excellent communication and interpersonal skills.
  • You have prior knowledge of HVAC safety regulations and procedures.

Why Airstream?

We're committed to creating an inclusive and empowering workplace for our team. We work hard to provide perks that make their lives better by offering:

  • Competitive wage
  • Comprehensive health and dental benefits
  • Group RRSP program

If you are a motivated individual with a passion for finance and looking to contribute to the success of our company, we would love to hear from you!

Note: Only selected candidates will be contacted for an interview. Phone inquiries will not be accepted.

Other Role Details:

  • Company operating name: Airstream Heating & Air Conditioning Inc.
  • Company / Work Location Address: 7224 Curragh Ave, Burnaby, BC V5J 4V9
  • Language of work: English

Job Type: Full-time

Pay: $43.50-$45.50 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Work Location: In person