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Inside Sales/Data Entry Specialist

Scotty Manufacturing Ltd.

3.8 out of 5 stars

2065 Henry Avenue West, Sidney, BC V8L 5Z6

$22–$24 an hour - Permanent, Full-time

Location

2065 Henry Avenue West, Sidney, BC V8L 5Z6

Benefits
Pulled from the full job description

Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking

Full job description

Job Summary:

The Scotty Firefighter Product Division requires an Inside Sales/ Data Entry Specialist to join our team. While daily duties and contact will vary, the basics of this position involve providing customer service through phone calls and emails and processing customer orders through our order entry system. This employee will also be trained in the technical use of all Scotty Firefighter products.

Sales Responsibilities and Duties:

Learn the Scotty Firefighter product line to be able to answer customer inquiries
Provide prompt customer service through phone and email contact
Order entry of customer purchase orders into internal system
Provide customers with product pricing and shipping quotes
Provide information to customers for status of orders in the system, as well as shipping and tracking information when requested
Creating shipping/customs documents for orders when required
Maintaining organized file storage for past invoices and customers POs
Providing distribution of marketing info/sales sheets/price info to Dealers and End users
Other duties as required

Skills and Competencies:

High school diploma or equivalent
Excellent business communication skills, both written and verbal
Exceptional phone communication
Skilled in MS Word, Excel, and Adobe and confidence in learning new computer systems
Background in customer service or data entry an asset
Knowledge of French or Spanish is an asset, but not a requirement

Job Types: Full-time, Permanent

Pay: $22.00-$24.00 per hour

Expected hours: 40 per week

Benefits: