Healthcare Administrator

About Us

Integra Health Centre is a BIPOC, female-owned organization founded in 2015 with a mission and vision to change the way healthcare is delivered. Integra health is an innovation focused leader in the community and corporate healthcare delivery space. We provide comprehensive health solutions to patients through our collaborative model of care combining one's medical, rehabilitation and wellness needs. Our passion to cross all industry sectors and develop healthcare models within corporate frameworks has helped us scale our vast network of healthcare providers and corporate partners to deliver seamlessly integrated programs.

We are seeking one (1) professional, energetic, customer service based healthcare administrator for an Integrated Healthcare clinic comprising of Aesthetic services (Botox, Fillers, Medical Aesthetics etc.), Family Medicine, Walk-in Medical, Specialist Medicine, Chiropractic, Physiotherapy, Massage Therapy, Naturopathy, Psychotherapy, Osteopathy and other health services for an integrated health clinic in the heart of the financial district in downtown Toronto.

If you are looking to work in a fun, fast paced and dynamic environment with significant growth opportunities, a great team of people, Integra Health Centre is the place for you.

Clinic information: Integra Health - www.integrahealth.ca

Position Details: Full Time to start immediately

Business Hours:

• Monday-Thursday: 7AM-8PM
• Friday: 7AM-7PM
• Rotating Saturday's

Candidates must be able to work during ALL business hours and be comfortable with rotating shifts of 7-8 hours within the above business hours.

Job Description

• Answer calls coming in through the mainline and transfers accordingly with exceptional customer service capabilities
• Book appointments through the system in a time-efficient manner
• Dealing with client requests with patient experience as a top priority
• Coordinate consultations, tests and bookings for patients
• Checking patient's out and handling payments and re-bookings
• Responding to patient emails
• Perform administrative duties such as faxing, scanning, medical messages, Appointment bookings for both medical and non medical schedule
• Candidate must have experience/significant interest in Aesthetic/cosmetic medicine
• All other duties as assigned by management

Applicant must be able to:

• Work well in a team environment
• Maintain professional communication at all times
• Provide excellent customer service at all times
• Multi-task and prioritize, Speak and write English fluently
• Experience with Telus PS Suite EMR is an asset
• Experience with Jane app EMR is an asset
• Prior experience in a medical/healthcare facility

Qualifications:

• University Degree/College Diploma
• Experience in the customer service field (2 years)
• Experience in the healthcare service field (1 year)
• Experience in an aesthetic/cosmetic spa environment

Job Type: Full-time

Pay: From $39,000.00 per year

Benefits:

• Dental care
• Extended health care
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Toronto, ON M5X 2A2: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Experience:

• Customer service: 2 years (required)

Work Location: In person