Financial Aid Officer

We are seeking a dedicated individual to join our administration team as a Financial Aid Officer. The ideal candidate will be passionate about helping mature students achieve their goals, detail-oriented, and have strong customer service skills.

Job Responsibilities

• Assess financial circumstances of students and families, offering guidance on financial aid options, eligibility, and application processes.
• Offer comprehensive support to students and families through various communication channels regarding financial aid policies, admissions procedures, and registration statuses.
• Review and assess financial aid applications, exercising professional judgment to determine necessary adjustments.
• Serve as a MAJOR point of contact to address inquiries and resolve issues concerning financial transactions, acting as a liaison between multiple departments, financial agencies, and government entities
• Provide academic advisement, crisis intervention referrals, and arrange tutorial support as needed.
• Ensure fair and consistent enforcement of Granville's College policies related to financial aid.

Qualifications for the position:

• Post-secondary education in business or finance from an accredited educational institution or an equivalent combination of education and experience
• Previous experience within the Private Career College industry is an asset
• Strong orientation towards high-volume, fast-paced, time-sensitive business operations
• Successful in maintaining exemplary customer service levels
• Detail oriented with the ability to prioritize workloads to meet deadlines
• Must be able to work independently within a team environment
• Knowledge of Microsoft Office Excel and Word

Start Date: As soon as possible

We thank all the candidates for your time and interest in applying for the position. However, only those selected for the interview will be contacted.

Granville College is an equal opportunity employer and encourages women, Aboriginal people, person with disabilities and member of visible minorities to apply. We seek to hire individuals with diverse characteristics, background and perspectives. We strongly believe that world class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion and disabilities but enrich itself through these differences.

Job Types: Full-time, Permanent

Pay: $46,000.00-$55,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Vancouver, BC V6C 2C2: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Work Location: Hybrid remote in Vancouver, BC V6C 2C2