Event Specialist

Lougheed House Conservation Society, the non-profit organization which stewards Lougheed House National and Provincial Historic Site in Calgary’s Beltline neighbourhood, is building a dynamic team and is looking for exceptional talent to help shape the future of this important community gathering place. This is a great opportunity for an early-stage marketing professional who is keen to have a chance to build their portfolio and gain experience in all facets of marketing and communications activities as the lead team member for this area.

Job Summary:
We are seeking an enthusiastic and outgoing Event Specialist to join our team. As an Event Specialist, you will be responsible for playing a key role on the team, collaborating with the rest of the team to build public awareness and engagement of the ways the Society seeks to serve the community by bringing neighbours together. Your goal will be to increase engagement with guests and external stakeholders and drive traffic to Lougheed House through compelling marketing and communications tactics.

** A flexible schedule required for this role which includes days, evenings, late evenings, weekends (including Sundays), and holidays as needed.

What will I be doing?
Key Responsibility 1: Event Leadership / Client Support

· Handle incoming enquiries from new and existing customers.

· Responsible for both partnership and “internal” events.

· Ensure guests have a seamless and positive event experience at Lougheed House.

· Responsible for booking, planning and managing the details for all event bookings, including internal events and programs. Consult and collaborate with customers, including internal customers, seeking to book catered events, manage the details of the booking and prepare service quotes and confirmations.

· Build proposals, quotes, and any supporting elements to ensure the client’s vision will be realized.

· Maintain regular communication with clients and suppliers via email, text, phone and in-person meetings as required.

· Develop and maintain internal documents, including but not limited to: delivery schedules, invoices, time schedules, inventory, client details and information, etc.

· Identify and acquire materials and products as may be needed for the event booking.

· Provide guidance to the client to ensure understanding of project requirements, design objectives and delivery specifications to ensure a seamless launch of their special event.

· Be on site at the event to ensure it meets all specifications of the rental and client expectations.

Key Responsibility 2: PT Staff Management

· Responsible for producing part-time casual staff calendar and all communications with the part-time casual pool on their work hours (ie. notifying the schedule is up, managing changes, confirming Payworks filings are correct for approval, etc).

· Responsible for supervising and leading employees during the events, providing direction for all aspects of event production.

What do I need to succeed?

· High School Diploma or GED; post-secondary diploma in Hospitality Management or similar is preferred.

· 2-4 years previous food & beverage experience or event coordinating within the hospitality industry is preferred. Experience supervising employees during events is preferred.

· Current Basic First Aid Certificate.

· Strong customer service experience.

· Ability to be proactive and take initiative, operate independently (within guidelines) when necessary.

· Ability to communicate effectively both orally and in writing and to deal courteously, tactfully and diplomatically with other employees and guests. Exceptional phone and email etiquette/manner.

· Strong computer skills and ability to work with MS Office suite of business programs, including MS Excel.

· Working knowledge of / comfort with use of AV systems an asset.

· Current Pro Serve certification an asset.

This organization is an equal opportunity employer. The team is guided by a shared commitment to community, sustainability, inclusiveness, and respect. It welcomes applications from qualified individuals from all backgrounds and recognizes it operates in Treaty 7 territory, home of the Blackfoot Nations, Stoney-Nakoda Nations, Tsuut’ina Nation, and the Métis Homeland.

Application instructions

Please submit resume and cover letter with the job title in the subject of your email. All candidates will be required to undergo a Criminal Clearance.

Join our team as an Event Specialist and be part of an exciting company that values teamwork, creativity, and customer satisfaction. Apply today to start your journey with us!

Job Types: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• Paid time off

Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• non-profit: 2 years (required)

Licence/Certification:

• ProServe (preferred)

Work Location: In person

Application deadline: 2024-04-30
Expected start date: 2024-04-22