Dental Administrator

Swish is coming to the University District this summer!

And our team is growing. We're looking for a Dental Administrator to bring the Swish experience to our new location in Calgary's University District.

Swish is a locally-owned, patient-centred dental practice where oral care meets self-care. Our office is fast-paced, fun, and welcoming to all – the kind of place that our team and patients actually look forward to visiting.

Since opening in 2022, we've earned the trust of over 3,500 active patients and received over 400 5-Star Google Reviews. Our success is all thanks to our service. As a team, we pride ourselves on delivering a truly exceptional experience for our patients in every role, every step of the way.

The Dental Administrator plays an integral role at Swish, giving patients a warm welcome to the clinic, managing records, and keeping things running like clockwork. If you’re a people-person that’s big on little details, you just might be the right fit.

Life at Swish

What's it like to work at Swish? As a locally-owned clinic, our culture is inclusive, professional, and community-driven, not corporate. We take great care of our people so they can take great care of our patients. Highlights of your future new office include an award-winning, human-centred design with lots of natural light and a supportive, close-knit culture that wants to see you thrive.

Being here helps advance your dental career. You'll work closely with experienced and passionate dental professionals, advance your skills using the latest in dental technology, and have access to career development and training opportunities. To sum it all up, we love where we work. We think you will too.

For a closer look at our culture, follow us on Instagram or TikTok @swishoralcare.

The Role

• Providing service to patients that is professional, respectful, and friendly
• Greeting patients with enthusiasm and helping to elevate the patient experience
• Ensuring patients are comfortable and at ease during appointments
• Communicating with patients, our team, insurance companies, and external vendors
• Scheduling appointments and managing patient records
• Answering phone calls, texts, and emails in a timely and professional manner
• Handling insurance and billing procedures
• Handling monthly reporting
• Availability: You'll be working a mix of evening and day shifts, as well as one Saturday per month

The Skills

• Must have a minimum of one (1) year experience as a Dental Administrator
• Very strong organizational and communication skills
• Very strong interpersonal skills and the ability to work well in a team setting
• Ability to multitask and work in a fast-paced environment
• Positive attitude and willingness to learn
• Tech Savvy. Experience with Open Dental Software and NexHealth is an asset

The Benefits

We take great care of our people so they can take great care of our patients. Following a 3-month probationary period, Swish Staff receive a suite of exclusive benefits.

• Competitive Compensation: A competitive starting wage with annual performance reviews.
• 360 Wellness Benefits: Comprehensive dental care and additional benefits to support the physical and mental health of our team.
• Continuous Development: Annual team trip to the Pacific Dental Conference and a continuing education allowance for dental-related courses.
• Culture, Community and Events: and participation in our viral social media content.
• Fresh Figs and Swish Swag: You'll be gifted a set of Figs Scrubs and Swish hats, water bottles, and other Swish-branded premium merch drops throughout the year.

To learn more about Swish visit us at swishoralcare.ca or follow us on Instagram and TikTok @swishoralcare.

Job Type: Full-time

Salary: $25.00-$35.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Store discount
• Wellness program

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Application question(s):

• Why Swish? What drew you to this opportunity?

Experience:

• Dental Administrator: 1 year (required)

Work Location: In person

Expected start date: 2024-06-03