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Customer Service Representative

Evorden
Vancouver, BC V6B 1T6
$23–$25 an hour - Full-time

Location

Vancouver, BC V6B 1T6

Benefits
Pulled from the full job description

  • Dental care
  • Paid time off
  • Store discount
  • Extended health care
  • Company events

Full job description

We are looking to hire a Customer Service Specialist/Receptionist, who is personable, professional, diligent, and passionate about customer service and fine jewellery—and helping our clients bring their vision to life.

Requirements:

  • High school diploma or higher
  • Proficiency in the English language, both spoken and written
  • Strong customer service, communication, and interpersonal skills
  • Excellent organizational skills and attention to detail
  • Self-motivated and ability to manage time well
  • Experience working jewellery retail or industry would be an asset, though not a requirement
  • Semi-formal, chic casual attire

Main Responsibilities:

  • In-store consultations with customers
  • Customer service correspondence via email/phone
  • Greeting customers at the door
  • Some packing of orders for pickup/shipping
  • Maintaining a clean and tidy showroom
  • General studio cleaning tasks

The position is 30 hours per week to start with and opportunities to move up to 40 hours a week after 3 months. The schedule would be Wednesdays-Fridays 10:15am-6:15pm, Saturdays 10:15am-4:15pm. The additional day after 3 months will be Tuesday.

Pay: $23-25 per hour, depending on industry-related experience.

Please send your resume and cover letter. (if there is no cover letter, the application will automatically be rejected) We would like to thank all applicants for their interest; however, only those selected for an interview will be contacted. Please email the application to fumi@evorden.com. Any application sent anywhere else will not be considered.

Thank you!

www.evorden.com

Job Type: Full-time

Pay: $23.00-$25.00 per hour

Expected hours: 30 per week

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Paid time off
  • Store discount

Flexible language requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Weekends as needed

Application question(s):

  • Are you available to work on Saturdays?

Experience:

  • customer service: 3 years (required)

Work Location: In person