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Community Support Worker - Crisis Intervention and Community Response Programs

Canadian Mental Health Association, Simcoe County Branch
Barrie, ON

Location

Barrie, ON

Benefits
Pulled from the full job description

  • Casual dress
  • Employee assistance program

Full job description

Community Support Worker (Level 1) - Crisis Intervention and Community Response (CICR) – Full-Time, Temporary (11 months) – Barrie, ON

The Canadian Mental Health Association, Simcoe County Branch seeks a Community Support Worker (CSW), who, in accordance with the agency’s policies, standards, and guidelines, is responsible for providing support to participants/clients in areas related to: triage of phone contacts, mobile crisis services, and crisis resolution through short-term crisis beds.

DUTIES AND RESPONSIBILITIES

  • Respond to calls with a triage process of emergent, urgent, and information response.
  • Provide mobile response services, partnering with police to assist in the resolution of the crisis by providing recommendations and suggestions for needed supports.
  • Provide mobile response services to individual/families, as well as facilitate access to other community resources/supports to assist in the resolution of the crisis.
  • Process clients for admission into the crisis beds, including selection, screening, and intake (risk assessment, needs analysis, crisis resolution, and relapse prevention).
  • Assist clients in the crisis beds with activities and behaviours of daily living while in the program including meal preparation, grocery shopping, and housekeeping.
  • Assist with daily maintenance of the house for client health and safety.
  • Facilitate connections to needed/wanted services, supports, and resources, including those in the broader community.
  • Liaise with client’s natural support system where appropriate.
  • Provide client-centered advocacy to facilitate access to (and modification of) existing resources to meet individual needs as well as assist client in identifying/advocating for their civil/legal rights.
  • Provide information/strategies for health promotion and prevention.
  • Work collaboratively and in partnership with ethno-racial communities and organizations to facilitate appropriateness of services for the members of these communities.
  • Assist in the development of coping strategies and relapse prevention plans, as needed.
  • Provide follow-up support for a period of three months.
  • Assist staff in decisions about program protocol and client care.
  • Responsible for transporting clients in the community and, on occasion, outside of the geographical area.

REQUIRED QUALIFICATIONS:

  • Minimum five (5) years education and experience in the human services field.
  • Must have one of the following: Human Service Worker, Social Service Worker, Addictions Diploma or, University degree in a human services related field, preferably Social Work, Nursing or Psychology
  • Experience in mental health and/or addictions (community-based setting preferred).
  • Must have access to a vehicle, a valid Ontario driver’s license, and adequate automobile insurance.
  • Candidates with a proficiency in French strongly encouraged to apply.
  • Legally entitled to work in Canada.

SALARY SCALE:

  • Community Support Worker, Level 1: $27.15 - $30.30 per hour*
  • *plus shift premium as per policy

HOURS OF WORK:

  • Crisis operates twenty-four (24) hours per day, seven (7) days per week.
  • Rotational shift work based on a seven (7) day staffing schedule.
  • 70 hours over a 2 week pay period.
  • Able to work within a flexible framework to respond to client needs.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

CMHA Simcoe County Branch is an equal opportunity employer committed to fostering a healthy and positive work environment. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, 1990 CMHA Simcoe County Branch will provide accommodations throughout the recruitment and selection process to applicants with disabilities. CMHA Simcoe County Branch supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, Indigenous people, people with disabilities, and members of the 2SLGBTQ+, visible minority and immigrant communities to apply. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

Job Types: Full-time, Fixed term contract
Contract length: 11 months

Pay: $27.15-$30.30 per hour

Additional pay:

  • Bonus pay

Benefits:

  • Casual dress
  • Employee assistance program

Schedule:

  • Day shift
  • Evening shift
  • Night shift
  • Weekends as needed

Work Location: In person

Application deadline: 2024-12-20

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