Client Success Representative

Company Description

SmartCell Communications is the largest TELUS/Koodo Authorized Dealer in Ontario, offering Canada’s award-winning 5G network and best customer service. With close to 20 years in business, we provide smart solutions for various industries, including Business and Personal Mobility, Cloud-Based VoIP, SmartHome and Business Security, and more.

Role Description

This is a full-time on-site role for a Client Success Representative located in Barrie, ON. The CSR will be responsible for customer satisfaction, lead generation, account management, vendor relationships, and providing excellent customer service. You will work as part of a team to sell a range of wireless products and services from TELUS and Koodo including mobility, internet, security, streaming, accessories and more.

Qualifications

• Inside Sales, Lead Generation, and Account Management skills
• Customer Satisfaction and Customer Service skills
• Experience in a sales-related role
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of telecommunications industry is a plus
• Bachelor’s degree in Business Administration or related field

What We Offer You

• Competitive compensation, sales commission, monthly bonuses, contests and incentives
• Discounts on products and services
• A supportive culture which promotes recognition and feedback
• Opportunities and support for growth and development
• A chance to play an active role in giving back to your community

Job Type: Full-time

Pay: $40,000.00 per year

Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Casual dress
• Dental care
• On-site parking
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person