Client Relations Coordinator

Join Lift Auto Group as a Client Relations Coordinator!

Lift Auto Group is expanding their repair team and are looking for a dedicated Client Relations Coordinator to join our team at two locations in Prince George, BC. In this position you will play a crucial role in our mission to provide top-notch customer service for our clients who require automotive repair services.

Join us at CSN Norgate & CSN Top Gun where your contributions make a difference!

What does it take for consideration at Lift Auto Group?

• Previous administrative experience required.
• Previous customer service experience required.
• Candidates who have experience with auto estimating will be given priority.
• Strong customer service, computer skills and attention to detail required.
• Ability to manage multiple tasks in a fast paced work environment required.
• Valid drivers license required.

Responsibilities:

Reporting to our highly experienced Location Manager, your duties will include:

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Tag and neatly store parts on shelves ensuring parts numbers are organized and accounted for.
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

Lift Auto Group values our team members and offers a supportive work environment that fosters growth and development. If you are passionate about delivering top-notch customer service, thrive in a fast-paced setting, and possess the required language skills, we invite you to apply for this position. Join us at Lift Auto Group where your contributions make a difference!

#INDMP

Job Types: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Expected hours: 40 per week

Additional pay:

• Overtime pay

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Prince George, BC V2L 2Y2: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you eligible to work in Canada?

Experience:

• Administrative: 1 year (required)
• Customer service: 1 year (preferred)

Work Location: In person