Client Relations Coordinator

Join Lift as a Client Relations Coordinator!

CSN Advance is expanding their repair team and are looking for a dedicated Client Relations Coordinator to join our team in Victoria, BC. In this position you will play a crucial role in our mission to provide top-notch customer service for our clients who require automotive repair services.

Lift's Corporate office is headquartered in Kelowna, BC. We now operates 56 collision repair locations across British Columbia, Yukon, Alberta, Saskatchewan, and Ontario with plans for further expansion.

What does it take for consideration at Lift Auto Group?

• Previous administrative experience required.
• Previous customer service experience required.
• Previous experience in collision repair industry is an asset.
• Strong customer service, computer skills and attention to detail required.
• Ability to manage multiple tasks in a fast paced work environment required.
• Valid drivers license required.

Responsibilities:

Reporting to our highly experienced Location Manager, your duties will include:

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Tag and neatly store parts on shelves ensuring parts numbers are organized and accounted for.
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

Lift Auto Group values our team members and offers a supportive work environment that fosters growth and development. If you are passionate about delivering top-notch customer service, thrive in a fast-paced setting, and possess the required skills, we invite you to apply for this position. Join us at Lift Auto Group where your contributions make a difference!

#INDMP

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Victoria, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you eligible to work in Canada?

Experience:

• Administrative: 1 year (preferred)

Work Location: In person