Client Relations Coordinator

Join Lift Auto Group as a Client Relations Coordinator!

CSN Azorcan is expanding their repair team and are looking for a dedicated Client Relations Coordinator to join our team on a temporary basis in Terrace, BC. Our Corporate office is headquartered in Kelowna, BC, Lift operates 55 collision repair locations across British Columbia, Yukon, Alberta, Saskatchewan, and Ontario with plans for further expansion.

What does it take for consideration at Lift Auto Group?

• Previous administrative experience is an asset
• Previous customer service experience is an asset
• Previous experience in collision repair industry is an asset
• Strong customer service, computer skills and attention to detail required
• Ability to manage multiple tasks in a fast paced work environment required
• Valid drivers license required

Responsibilities:

Reporting to our highly experienced Location Manager, your duties will include:

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Tag and neatly store parts on shelves ensuring parts numbers are organized and accounted for.
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

Lift Auto Group values our team members and offers a supportive work environment that fosters growth and development. If you are passionate about delivering top-notch customer service, thrive in a fast-paced setting, and possess the required language skills, we invite you to apply for this position. Join us at Lift Auto Group where your contributions make a difference!

#INDLP

Job Type: Fixed term contract
Contract length: 3 months

Pay: From $22.00 per hour

Expected hours: 40 per week

Additional pay:

• Overtime pay

Benefits:

• Casual dress
• Company events
• Flexible schedule
• On-site parking
• Tuition reimbursement

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Terrace, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you eligible to work in Canada?

Experience:

• Administrative: 1 year (required)

Work Location: In person