Care Manager, PSW

FULL TIME 37.5hrs/week ( Mon - Fri - 9 month Contract) - Hybrid of In office and work from home.

Acclaim Health is a registered charity with over 600 employees that helps over 25,000 people a year. We are Halton’s most trusted home care and community support services provider – and have been for over 90 years. We have a proud and long tradition of providing home and community care to families across the region.

At Acclaim Health we pride ourselves on creating good in the world by giving back to our community, and through a culture of caring, for our patients, clients and our colleagues. We are offer our colleagues flexibility, recognition, benefits, a supportive learning culture, and an expectation of high standards, all while having fun!

Join the Acclaim Health team as a Care Manager and be a part of an innovative care team where you can make a real impact in the Halton community. If you are a Registered Nurse who thrives in a leadership role and focuses on excellence in patient care within nursing programs then this position is for you.

Acclaim Health announces the availability of one (1) Temporary Full-Time Care Manager, PSW position in the Home Care department for approximately nine (9) months. This position is located in the Oakville Office supervising the Burlington PSW team. As a member of the Home Care Department, the incumbent is responsible for working in the community providing the supervision, support and training to personal support workers. The incumbent will work Monday – Friday, 7.5 hours per day with on call rotation with other members of the team.

PRIMARY FUNCTIONS:

· Identifies, minimizes and manages patient risk in accordance with risk management and incident reporting standards and policies

· Participates and collaborates with a multidisciplinary care team including staff, patients and caregivers in supporting the patient’s needs according to the patient’s care plan.

· Assesses and monitors patient status ensuring that collaborative patient-centred Care Plans are in place and current

· Provides internal customer service excellence through leading by example utilizing coaching and mentoring to support employees in providing excellence in patient care

· Under the direction of the Manager, Personal Support, develops and implements quality initiatives aimed at correcting negative variances, addressing gaps, mitigating risks and promoting client safety

· Works in collaboration with Human Resources in recruitment and orientation of Personal Support Workers.

Effectively manages the performance of direct reports through monitoring and regular performance reviews

· Effectively manages PSW time off from work, including vacation requests, sick time, and short term LOA requests and records such in Alayacare

· Ensures that direct reports understand and are aligned to their key accountabilities and perform to the expected level

· Provides input into the development of the PSW education plan

· Leads and co-facilitates PSW Team meetings

· Collaborates with the Manager, Personal Support in the annual review/revision of PSW policies

QUALIFICATIONS & EDUCATION:

· Diploma as Registered Practical Nurse

· Valid Ontario driver’s license, use of vehicle and insurance per Acclaim Health policy.

EXPERIENCE & SKILLS:

· Minimum 2 to 3 years as a Registered Practical Nurse

· Demonstrated ability to coach, mentor and lead staff

· Strong verbal and written communication and interpersonal skills.

· Effective listening skills.

· Demonstrated ability in assessment, problem-solving and negotiating skills.

· Strong planning, coordinating and organizing skills.

· Demonstrated knowledge and skills in quality/risk management.

· Proven ability to multi-task and meet deadlines.

· Proficient in Microsoft Word, Excel, Outlook and Alayacare.

· Knowledge of community resources.

· Basic knowledge of Acclaim Health and its services.

· Demonstrated ability to work independently and collaboratively as a team member.

Acclaim Health is an equal opportunity employer and is actively working towards a more inclusive, diverse and equitable world. We recognize that our work environment is stronger - and our care more effective - when it includes people of equity-seeking groups, including those of varying race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, family status or disability status.

Please note - only those applicants selected for interview will be contacted.

Should you require accommodation during the recruitment and selection process, please inform human resources so we can ensure your equal participation in this process.

#HP

Job Types: Full-time, Fixed term contract
Contract length: 9 months

Pay: $32.70-$34.68 per hour

Expected hours: 37.5 per week

Benefits:

• Employee assistance program
• On-site parking

Schedule:

• Monday to Friday

Experience:

• RPN: 3 years (required)
• Supervisory or leadership: 1 year (required)

Licence/Certification:

• Drivers License and Access to Vehicle (required)
• Registered Nurse (RPN) License (CNO) (required)

Work Location: In person