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Bilingual Transitional & Peer Support Worker

Interval House of Ottawa
Ottawa, ON
$49,189–$64,523 a year - Full-time, Fixed term contract


Ottawa, ON

Pulled from the full job description

  • Casual dress
  • On-site parking
  • Paid time off
  • RRSP match

Full job description

Interval House of Ottawa is committed to building a diverse workplace. We encourage candidates to self-identify as members of equity deserving groups such as members of the BIPOC community, 2SLGBTQ+ community and/or people with disabilities. Please let us know if you require accommodation(s) at any stage of the application process.

Interval House of Ottawa is a 38-bed emergency home for those fleeing VAW/GBV and their dependents, and is the only shelter in Ottawa that provides on-site housing for their pets.


Why work with Interval House of Ottawa? Aside from meaningful work in a supportive environment, IHO offers a generous compensation package, including:

  • 3 weeks of vacation to start
  • 10 sick days
  • 5 mental health days
  • Personal emergency leave
  • 100% employer paid health benefits
  • RRSP program with employer contributions
  • Parental leave top up
  • Training and development opportunities throughout the year
  • Note: paid time off will be pro-rated based on the length of contract


Under the supervision of the Program Manager and participating as part of the direct intervention team, the Transitional & Peer Support Worker (TPSP) provides transitional and housing supports and services for survivors of violence and their dependents, to help them connect with community supports, find and maintain housing, navigate the family law system, and connect with peers who are further ahead in their journey of recovery from abuse. They support the development of a transitional support plan and a safety plan for survivors of violence, based on the principles of person-centred planning, self-determination and choice, and ensures that services provided are reflective of these plans.


  • Provide crisis intervention through telephone and personal contact with those experiencing violence
  • Advocate for the needs of survivors of violence and their dependents
  • Facilitate support and education groups as necessary
  • Develop a peer support curriculum
  • Ensure the delivery of peer support groups, including hiring and training peer supporters to facilitate groups, coordinating group space and bus tickets for participants, and acting as the first point of contact for peer supporters
  • Provide support in the areas of finding and maintaining housing, including collecting and completing required forms and letters of support, and working with the Transitional & Housing Support Worker and housing providers to avoid evictions
  • Accompany clients to community appointments as needed
  • Assist clients in developing safety plans for themselves
  • Assist clients in defining future goals and plans such as housing, school, work, etc.
  • With clients, assess the community resources that may best serve their needs and provide referrals to bridge them to external programs and services
  • Promote participation of clients in activities designed to educate and/or advocate for prevention of violence against women (VAW) and gender-based violence (GBV)
  • Provide backup support to the IHO residential main office when required in the case of sick leave, vacation, breaks, lunches, etc.
  • Maintain client, program, statistical and agency records in compliance with policies and procedures and to ensure confidentiality as required by legislation
  • Perform other related duties as assigned


  • Social Work (SW), Social Service Worker (SSW) Diploma, Bachelor of Social Work (BSW) or equivalent in experience, education and training
  • Minimum of two (2) years’ experience working directly with survivors of VAW/GBV
  • Demonstrated commitment to anti-racist, anti-oppressive and intersectional feminist principles and practices
  • Knowledge of Violence Against Women (VAW) and Gender-Based Violence (GBV) issues
  • Knowledge of legal, financial, housing, employment and training resources in the community
  • Experience in community development
  • Knowledge and proficiency in program development, delivery and evaluation
  • Strong public speaking and public education skills
  • Strong organizational and communication skills
  • Demonstrated ability to identify and serve the needs of diverse communities
  • Ability to communicate fluently in spoken and written English and French is required. Ability to communicate in other languages is an asset


  • Valid driver’s license and access to own vehicle
  • Valid CPR/First Aid certification
  • This position requires participation in the Staff On Call duties when required
  • As a condition of employment, all employees must have and provide proof of full COVID-19 immunization. Where a person is unable to vaccinate for human rights protected reasons, an accommodation may be provided


  • Salary range of $49,189 – $64,523 based on experience (both lived and academic)
  • 35 hours per week
  • Primary hours of work are daytime, Monday to Friday
  • Must be available to work one evening per week and occasional weekends

Please submit your resume and cover letter by 11:59 pm on August 27, 2023. Only candidates selected for an interview will be contacted.

Job Types: Full-time, Fixed term contract
Contract length: 18 months

Salary: $49,189.00-$64,523.00 per year


  • Casual dress
  • On-site parking
  • Paid time off


  • English and French fluently (required)


  • CPR/First Aid certification (required)
  • driver's license and access to your own vehicle (required)

Work Location: In person

Application deadline: 2023-08-27