Associate Insurance Advisor

Company: Quan H. Nguyen & Associates Inc. – Co-operators

200 - 3063 Walker Rd. Windsor, ON, N8W 3R4

Tel# 519 966 8070

Email: quan_nguyen@cooperators.ca

Co-operators:

We’re a leading all Canadian financial services co-operative deeply invested in helping Canadians build and grow their financial strength and security. We offer multi-line insurance and investment products, services, and advice that’s personalized to your unique needs.

· Purpose: Financial security for Canadians and our communities.

· Vision: We will be a catalyst for a resilient and sustainable society.

· Values:

Responsibility – We balance our care for society and the environment with our business success.

Integrity – We treat all our members, clients, employees, advisors, and partners with honesty and respect.

Inclusion – We achieve success by embracing the diversity of all Canadian

Position Available: Associate Insurance Advisor II – Full Time – Permanent

The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through the sales and service of Co-operators personal lines products (auto and home insurance) and commercial insurance and may provide some basic support for additional product lines. Genuine care for clients and positive attitude in developing long-term client relationship are keys.

Rewards:

· Competitive compensation includes base salary plus production commission plus bonuses.

· Professional working environment with one of Canada’s Best Employers that promotes inclusion and acceptance of others.

· Continuous trainings and supports that further personal growth and career development.

· Generous Group Benefits plan with extended health care, dental care, short-term and long-term disability benefits, employee assistance program…

· Ultimate sense of self-worth and satisfaction in a career that helps others.

What you are responsible for:

· Sales, services and profitable growth of personal lines insurance products.

· Sales, services and profitable growth of commercial insurance products.

· Advise and recommend coverages and policies that best meet client needs.

· Prospect and cross sell by identifying and recommending additional products/services that benefit the client.

· Complete front-line risk assessment and selection following underwriting guidelines.

· Identify which risks require inspections and re-inspections. May be required to complete inspections.

· Achieve individual goals for client service, sales, work quality and productivity.

· Support programs to build multi-client relationships.

· Respond to client questions and concerns, resolve customers’ complaints and escalate issues appropriately.

What to expect:

· Strict confidentiality with respect to client’s financial status and other personal information.

· This role involves direct contact with clients and/or service providers in their environment.

· You may be required have your own vehicle, valid driver’s license and insurance.

· You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.

To be successful:

· You remain focused and optimistic in the pursuit of a goal, despite barriers, until the objective is achieved and effectively manage your time in the quest of client satisfaction.

· You leverage information about client’s needs and situations to qualify sales opportunities and exhibit strong communication skills that allow you to clearly convey messages.

· You are committed to continuous improvement and building productive client relationships in order to exceed client expectations.

· You are an effective team player who provides guidance to support the development of your peers.

To join our team:

· Minimum one (1) year insurance sales and service experience or related business experience is required. Two (2) plus years of experience is preferred.

· General Insurance License (OTL) is required.

· Meet all provincial-licensing requirements in accordance with continuing education in order to obtain and maintain all licenses.

· Prior knowledge and experience of auto and property insurance products are required. Additional knowledge and experience of commercial insurance products are preferred.

· Fluency and proficiency in English language is required. Additional languages such as Chinese, Vietnamese, Spanish … to service our diverse clientele are valuable assets.

· College and University degrees in related fields are valuable assets.

Job Types: Full-time, Permanent

Pay: $40,000.00-$55,000.00 per year

Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Application question(s):

• Are you authorized to work full-time hours in Canada?

Licence/Certification:

• OTL or RIBO (required)

Work Location: In person