Technical Writer Job Description: Top Duties and Requirements

A Technical Writer, or Specialized Writer, is a writer with an expertise in a professional field. Their main duties are to convert highly technical information in layman’s terms, explain the functionality of a product or service, and share information among two or more parties within the organization.


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Technical Writer duties and responsibilities

A Technical Writer  will have the expertise on their respective fields to be able to fully understand and adapt the content in various ways. Here are some of the common duties and responsibilities of a Technical Writer in any profession:

  • Create user manuals and other documents needed to understand the functionality of a product or service.
  • Edit documentation for clarity without changing key information.
  • Conduct research on the specified area of topic.
  • Interview professionals and subject matter experts to gain a deeper understanding of the topic being written about.


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Technical Writer Job Description Examples:


Example 1

*Technical Writer* MedAvail Technologies Canada MedAvail Technologies, Inc, has mandated that all employees that work in our healthcare settings be fully vaccinated for COVID by October 31, [phone number]*under certain circumstances, employees may be subject to accommodations for religious and medical reasons. At *MedAvail Technologies Inc*. we’re shaping the future of pharmacy. As a healthcare technology company, we’ve developed and commercialized an innovative self-service pharmacy dispenser (The MedCenter) that integrates advanced robotics, two-way video teleconferencing, and a secure network for medication management. This is an amazing and high visibility opportunity for a *Technical Writer *reporting directly to the VP, Project Delivery & Documentation. The successful candidate will have accountability in an extremely fast-paced environment. Working closely with software architects, developers, product owners, documentation specialists, and mechanical and electrical engineers, they will help bring a high-technology product to market. This is an exciting opportunity to work on cutting-edge technology, with possibilities to move forward in the company. A self-starter who can work under minimal supervision and possesses a “can-do” attitude is essential. The successful candidate will play a crucial role in the Documentation Team and will be responsible for various duties that support a wide variety of internal and customer-facing documentation requirements, writing for both existing and new products as they become available. These duties range from gathering and maintaining technical information; organizing and publishing it in the form of manuals, job aids, procedures, specifications, etc.; and subsequently maintaining the accuracy of the information as the product and organization requirements evolve. * Total Rewards include: * * *Competitive Compensative* * *Employee Stock Purchase Plan eligibility upon hire* * *Benefits effective 1st of the month following date of hire* * *3 weeks’ paid vacation* * *Medical/Dental/Vision* * *Basic Life, AD&D, LTD company paid* * *Company Health/Wellness initiative programs* * In this fast paced and challenging position, you will be responsible to…* * Effectively and efficiently research, write, edit, and publish documentation deliverables as assigned. * Coordinate with technology, engineering, and product teams to create, organize, and maintain a full range of technical documentation to support existing and new products. * Provide creative and editorial support in the creation, review, and management of technology development and product design documentation. * Prepare and publish client-facing documentation and literature that is captivating, informative, and easy to understand. * Experience working with Madcap Flare or equivalent authoring tool (FrameMaker, XMetal, Oxygen etc.) * To be immediately and seriously considered for this amazing opportunity, you must have the following: * * Minimum 2 years experience as technical developer in a high-technology environment * Self-motivated and able to work independently, but under high pressure * Ability to learn and listen actively, think critically and problem-solve * Demonstrated written and verbal communication skills * Good organizational thinking and presentation * Good time management and project prioritization skills * Ability to think “big picture” as well as pay close attention to detail as project context demands * BA/BSc, certificate in technical writing, or equivalent program certification * Experience writing online help material * Experience writing training manuals or working as a trainer * Expertise in Adobe graphics and office productivity applications * Familiarity with pharmacy management systems and software platforms MedAvail Technologies, Inc, has mandated that all employees that work in our healthcare settings be fully vaccinated for COVID by October 31, [phone number]*under certain circumstances, employees may be subject to accommodations for religious and medical reasons. In response to COVID-19, we offer an onsite work environment that is in full compliance with CDC guidelines as well as changing state and local mandates. Safety precautions include but are not limited to: maintaining social distancing, sanitizing stations, and face mask requirements for non-fully vaccinated colleagues. Job Type: Full-time

Example 2

*Position Summary* Will work internally and with customer organizations to develop, plan, write, and edit technical documentation using a variety of formats. Will ensure that the documentation is written clearly and suited to the needs of the customer’s users, whose technical product knowledge ranges from limited to highly proficient. *Duties and Responsibilities* * Quickly learn and adopt technology, tools, and process in a fast-paced environment * Research new trends in information and service delivery * Lead initiatives to improve content quality and usability and to improve team processes; contribute to strategy discussions * Adapt writing style to project requirements; apply principles of minimalism * Research and analyze the customer’s documentation requirements; create doc plan; write technical documentation * Perform risk analysis, identify potential issues, and create work estimates for doc projects * Grasp complex technologies with a strong analytical and technical aptitude * Apply proven leadership skills to team building and mentoring junior and intermediate writers * Implement information architecture methodologies and techniques * Demonstrate advanced skills in using DITA XML–based authoring tools * Demonstrate in-depth understanding of Agile and Waterfall development methodologies * Possess in-depth understanding of telecommunications, cloud, and networking domains * Find creative and practical solutions to complex problems related to the creation and maintenance of documentation sets * Work with limited or no supervision to pursue established goals and resolve issues as they arise * Industry certification, college diploma, or university degree in one of the following streams: engineering / computer application / technical writing / technology (BE/ME, B Tech/M Tech, BCA/MCA) * 7–10 years of experience as technical writer * 3-4 years of experience developing SDK documentation * Extensive experience working in GitHub * background We thank all candidates for their interest, however, only those selected for an interview will be contacted. _Innovatia is an equal opportunity employer._ Reference ID: [phone number]Expected start date: [phone number]11-29 Job Types: Full-time, Contract Salary: $45.00-$50.00 per hour Schedule: * Monday to Friday Work remotely: * Yes

What does a Technical Writer do?

A Technical Writer is responsible for taking information that is generally only understood by professionals in a given field and making it more understandable to the general public. Technical Writers can have a specialization in medicine, engineering, computer software, robotics, chemistry, aeronautics, or other professions. They facilitate communication between two or more parties by breaking down complex terminologies. Technical Writers create and distribute press materials and guides that can be easily digested by the masses without losing the correct meaning.


Technical Writer skills and qualifications

A Technical Writer must have  a mastery of the given field of writing they are dedicated to. In addition, there are a few other skills and qualifications that make for a successful Technical Writer candidate. Here are some to look for:

  • Strong analytical and organizational skills
  • Exceptional communication skills, both oral and written
  • Good problem-solving skills
  • Ability to work as a team player
  • Excellent time management skills to work on tight deadlines


Technical Writer experience requirements

A Technical Writer will often have previous experience as a Junior Copywriter in their field of study (e.g.  medical or aeronautical). The candidate should also have a portfolio of past writing examples to demonstrate their ability and knowledge in the field.


Technical Writer education and training requirements

A successful Technical Writer candidate will typically have a university degree in the professional field they are applying for. Some related fields of study require membership in a particular association. A Technical Writer with a  degree in journalism, communications, or creative writing, in addition to their professional discipline, is a strong candidate.


Technical Writer salary expectations

According to Indeed Salaries, the average Technical Writer in Canada earns an average salary of $61,703 per year. Salary will vary based on factors like geographical location, the candidate’s level of experience, and the type of industry they’re writing for.


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Technical Writer job description FAQs


What is the difference between a Technical Writer and a Copywriter?

A Technical Writer is a specialized writer with training in a given profession such as medicine or engineering. A Copywriter, in contrast, writes marketing copy for a number of things but does not have any specialization. While a Copywriter strives to sell something through their writing, a Technical Writer’s goal is to explain something and break down complicated concepts for non-professionals.


What are the day-to-day tasks of a Technical Writer?

In addition to writing texts, a Technical Writer is responsible for fact-checking all information in the documentation, interviewing personnel as required, and preserving the quality of the content. A Technical Writer must also study the products or services being written about it to get a deeper understanding of how to write about each product or service. They must write copy that is suited to the general public as well as other experts within the field.


How can you make your Technical Writer job description stand out?

Technical writing is a very broad field. A good job description that will stand out from the rest will have detailed information on the precise type of content the candidate should be experienced with. A good job description provides great detail but is also short and concise. To stand out even more, include attractive information like a competitive salary and other employee bonuses and privileges.


What qualities make a good Technical Writer?

A successful Technical Writer candidate will be an individual who easily takes initiative and has an eye for detail. A good candidate will also be very organized, have excellent time management skills, and have a passion for the profession. Strong interpersonal skills are also excellent assets in a candidate. Successful candidates will have excellent interviewing skills and patience, and they’re open to constructive feedback.

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