Systems Administrator Job Description: Top Duties and Requirements

A Systems Administrator maintains, configures, and troubleshoots networks and computer systems. Their duties include installing software and hardware, improving the performance of systems, and providing technical support to users.

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Systems Administrator duties and responsibilities

Some of the important duties and responsibilities of a Systems Administrator include:

  • Evaluating and installing computer software, hardware, and operating system software
  • Troubleshooting the computer system and network issues of others
  • Performing server and information backups and recovery operations
  • Designing, installing, and upgrading data security systems
  • Operating firewalls, file servers, and other computer systems
  • Continually monitoring systems for security breaches and risks
  • Monitoring Local Area Networks (LANs), Wide Area Networks (WANs), and network segments for security threats
  • Responding to user issues, concerns, problems, and inquiries
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Systems Administrator Job Description Examples:


Example 1

*Systems Administrator* *Position Profile* *About Fraser Academy* Fraser Academy (FA) is an independent school in Kitsilano, Vancouver, BC serving students in Gr. 1-12 with dyslexia and language-based learning differences through day and outreach programs. We serve a gap in the system where approximately 20% of the student population is under-served by mainstream education. The ripple impact of our programming also adds great social value. While our student population has skills and strengths which are in demand in the 21st century, it can also be vulnerable to mental health, substance abuse, higher drop-out rates, and other risks when not supported. We are proud to be at the forefront of educational practices, providing a learner-centric environment with the most effective research-based methods to optimize personalized learning, cognitive, social and emotional development, and post-secondary opportunities setting our students up for a successful life. For more information please visit us at [website] *Position Type: Permanent, Full-Time* *Position Summary: * Reporting to the Chief Financial & Administrative Officer, the Systems Administrator is the technical lead on all IT infrastructure and applications and is the second line of technical support for staff and students at our school. This position requires a leader with an excellent understanding of best practices in IT, expert problem solving capability and strong communication skills including ability to empathize with staff and students experiencing technical difficulties. *Responsibilities: * * Technical lead on all IT infrastructure and applications * Act as a senior resource for change management, incident management, and other IT processes * Create and implement a strategic plan with recommendations for IT infrastructure and throughout the organization * Uphold IT policies and procedures to ensure best practices in securing our data, network, and systems * Monitoring of security and privacy compliance * Maintain essential IT operations including networking, servers, security tools, local applications, cloud services, backups, end user devices, printers, AV systems, and phones to enable our team to work effectively and efficiently * Troubleshoot specific issues as needed, potentially related to email delivery, network configurations, software version compatibility, to ensure smooth functioning of day-to-day operations providing technical support when needed * Complete routine maintenance on all systems and act to proactively solve problems * Train employees on both software and hardware best practices * Order, track and maintain hardware and software inventory * Assist in onboarding and offboarding processes of all users * Oversee and assist in the imaging, deployment, and maintenance of end user devices * Maintain records as they relate to information technology *Core Competencies and Skills: * * Excellent understanding of best practice in IT * Ability to prioritize and solve problems (strong analytical skills) * Detail oriented and strives for best end user experience * Ability to multitask and make complex connections * Ability to work independently as well as part of a team * Patience and empathy * Strong communication and interpersonal skills *Requirements: * * 4+ years working experience in IT support, Systems Administrator, or similar role (education environment preferred) * Experience managing cloud based systems for school environments such as: Microsoft 365, Google Workspace, Student Information Systems (BlackBaud) * Working knowledge of IT infrastructure, security, and operations best practices * Completion of at a minimum a 2-year diploma program or degree program - specializing in computer system technology, networking, technical service and/or deskside support. * Hands on knowledge of technologies from: Microsoft (Windows 10, Windows Server), VMware, Google Workspace, Cisco Meraki, Avaya IP Office, Apple (Mac OS, iOS), and Android Job Types: Full-time, Permanent Schedule: * Monday to Friday COVID-19 considerations: COVID-19 Safety Protocols: as part of the BC school restart plan for Sept. 2021, the BC Ministry of Education reviewed FA's Covid-19 School Re-Occupancy Health and Safety Protocols and confirmed their alignment with the requirements set out in their COVID-

Example 2

*Company Profile: * Join one of the fastest growing companies in Canada and a seven-time Growth 500 ranked organization (2020, 2019, 2018, 2017, 2016, 2015, 2014). LawDepot is the most advanced publisher of web-based do-it-yourself legal solutions. Using a unique step by step method, LawDepot simplifies the process of creating a customized legal document. LawDepot products cover all facets of the legal industry including: Estate Planning, Family Law, Real Estate, Business and Human Resources. Over ten million satisfied customers have trusted LawDepot to solve their legal needs. LawDepot attracts over two million monthly visitors and is one of the top 5000 largest websites in North America. *Position Overview: * [website] is currently expanding and looking to recruit a Systems Administrator I in Edmonton, Alberta. Working with the Information Technology team, you will be responsible for providing high quality hardware, software, and network support to internal resources. This is a full-time permanent position, working 37.5 hours per week. *Primary Responsibilities: * * Perform help desk support tasks by providing on-site support and hardware / software maintenance for end users * Deploy workstations and provide ongoing support * Manage the data backup system * Purchasing and procurement of required IT software and hardware * Provide infrastructure tier 1 support for servers and network devices * Monitor server and infrastructure performance * Administer hardware and software for the network, servers, and workstations * Recommend and implement improvements to systems security * Manage and maintain the Active Directory system * Provide ongoing support for the internal phone system * Maintain accurate and up to date documentation *Knowledge and Skill Requirements: * * Post-Secondary education in a related field (ex. Network Administration, Systems Administration) * 1+ year(s) of relevant IT experience in Help Desk, Desktop Support, Network / System Administration, or equivalent * Ability to set up and maintain Windows 10 Workstations * Experience with Office 365 * Strong technical troubleshooting skills * Demonstrated expertise with Windows Server 2012/2016/2019 (Failover Clustering, Active Directory, DHCP, DNS, File Permissions, GPOs, IIS Support) * Knowledge of VMWare ESXi environments * Experience in the following would be an asset (Forticlient, PRTG, AppDynamics, Microsoft SQL Server 2016/2019, PCI Compliance, PA Server, Incapsula) * Knowledge with Microsoft Azure would be an asset * MCSE, MCSA or MCTIP certifications would be a nice to have *Why You Should Join the LawDepot Team: * * Excellent total compensation package * Comprehensive health and dental benefits, plus an additional Health Care Spending Account * Flexible work hours * Three weeks paid vacation, plus bonus personal days * Access to continuous learning opportunities, including a subscription to LinkedIn Learning * Company share plan * Free catered lunches for the entire office * Casual work environment *How to Apply: * Please submit a resume and cover letter online at We thank all applicants; however, only those selected for an interview will be contacted. Job Types: Full-time, Permanent Schedule: * 8 hour shift

Example 3

Looking for a talented and self-motivated individual to join our technical team where you will capitalize on our winning momentum and have a chance to innovate, grow and do what really matters. *Knowledge/Skill Requirements: * Applicant must have knowledge and hands on working experience in all the above. Monitor and maintain Windows server platforms and Active Directory – 3 years Configuring Active Directory, Domain Controllers, Group Policies – 3 years Windows Server 2012 / 2016 / 2019 Administration experience – 3 years Build physical and virtual servers and systems according to specifications – 3 years Need to know how to setup VMWare and HyperV environments – 3 years Experience with server backup, imaging and recovery – 3 years Install, update and upgrade Windows Desktops, Office suite and Antivirus – 3 years Support users in the operation and configuration of Windows OS and applications. Must have working experience with Microsoft Office 365 – 3 years Experience with NAS / Storage infrastructure – 3 years Hands on experience with Networking, switching, routing, VLANs, and VPN – 4 years Knowledge of Network Monitoring, Network Optimization, and Network Load Balancing Good knowledge and experience with configuring OSPF, Multicast and BGP protocols Firewall configuration, IPSec tunnels, ASA configuration – 2 years Network Monitoring experience Responsible to design and implement Network solutions based on customer requirements *What you bring to the team: * Enjoys working in fast pace and entrepreneurial work environment Must have good ability to work independently with minimal supervision. Determine tasks that must be completed Must have great research skill, to be able to find solutions to the problem on hand. Verbal / written skills and good command of English language are very important *Your Responsibilities will include* Good problem solving skills· Independently troubleshoot technical issues through to resolution Perform other job-related responsibilities as required. Researching and testing solutions to new requirements. Provide technical leadership for network solution implementations, including configuration. Prepare and maintain technical, process and operations documentation Responsible for planning and executing all related maintenance work as needed Travel to client locations will be required Available to work on-call rotation and after-hours support, if required Ability to travel and mandatory access to car Willingness to support out of regular hours (weekend work or extended days may be required) *Certifications: * · Microsoft MCSA or MCSE · Microsoft 365 Certification · Microsoft Azure · CCNA – should have or working towards acquiring · Drivers License – must have *Other Qualifications/Competencies: * A college diploma in electronics, computer science or equivalent is required. Higher accreditation (e.g. Bachelor of Computer Engineering) is an asset 3+ years of System Administrator and Networking experience Proven experience with complex technical environments Strong verbal, written and interpersonal communication skills Good command of English language Strong positive, can-do attitude is a must Need to be a leader and work independently Prefers to work in a fast-paced environment and be a member of a closely-knit, team Ability to work independently when needed and ability to handle multiple priorities seamlessly Job Types: Full-time, Permanent Schedule: * Day shift * Monday to Friday Expected start date: 2022-03-04

Example 4

The Systems Administrator and IT Support Specialist is responsible for: i) establishing and maintaining the company’s global infrastructure, including PC/Desktops, servers, networks, purchases, ii) for ensuring the functioning of all systems related to IT, and iii) responding to support requests for the company’s internal customers. *Responsibilities* * Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. * Perform ongoing performance tuning, hardware upgrade, and resource optimization as required. * Provide support to internal end-users for computer, application, system, device, access and hardware issues, in person, or via phone or electronic means. * Install and configure software and hardware. * Set up accounts and workstations. * Monitor performance and maintain systems according to requirements. * Troubleshoot issues and outages. * Ensure security through access controls, backups and firewalls. * Upgrade systems with new releases and models. * Assist in network planning, operation and troubleshooting. * Configure, install and deploy user workstations and laptops. * Research questions using available information resources * Log all help desk interactions in the company’s IT ticketing system. * Ensure the prioritization and resolution of issues. * Stay current with system information, changes and updates. * Install equipment in racks and routing rack cabling. * Answer general IT inquiries regarding printers, servers, e-mail, etc. * Possibility of heavy lifting of servers and equipment, up to around 75 lbs. * Perform additional tasks as required. *Skills and Qualifications* * Successful applicants will be subject to the company’s vaccination policy. * University degree in a related discipline preferred. * Minimum of a DEC or diploma from a recognized technical college. * 2+ years of relevant IT/IS experience. * Solid understanding of Mac, Windows, and Linux. * Troubleshooting knowledge of Microsoft Office and other standard application software. * Excellent customer service skills. * Excellent communication, analytical and problem-solving skills. * Ability to work independently and as part of a team. * Dynamic and eager to learn and grow. * Video conferencing and audio experience considered a definite asset. send your application to Job Type: Full-time

Example 5

Reporting to the Administration Manager (or other individual as assigned by the CEO), the Systems Administrator will support SCSTC GIS system, SCSTC charter transportation system, SCSTC website, and routing functions. The Systems Administrator will coordinate and support all aspects of SCSTC’s route planning and mapping needs, data research, and analysis. The Systems Administrator provides support to the SCSTC, member district school boards, and the school vehicle operators. *Organization Description* The Simcoe County Student Transportation Consortium (SCSTC) provides student transportation services within Simcoe County for the Simcoe County District School Board (SCDSB) and the Simcoe Muskoka Catholic District School Board (Smcdsb). The role of the SCSTC includes creating and maintaining bus routes and contracting school vehicle operators on behalf of the SCDSB and the Smcdsb. With an annual budget of over $34 million, the SCSTC plans and coordinates the safe and efficient home-to-school transportation for over 37,000 students on over 700 vehicles to over 150 schools. *Position Duties AND Responsibilities* The Systems Administrator is responsible for performing duties in the key areas as set out below and other duties as assigned by the Administration Manager and/or the CEO or designate. *System Duties* · Responsible for the maintenance and update of student and transportation data, and GIS mapping in the SCSTC route planning software, including all associated student databases, web interfaces, GPS interfaces, and subscription services. · Responsible for the maintenance and update of the SCSTC charter transportation system. * Responsible to ensure SCSTC systems are accurate, up-to-date, and consistent with applicable policies and procedures as set out by the SCSTC and the member district school boards. * Perform data extraction and manipulation from the SCSTC route planning software to prepare statistical, operational, and administrative reports as required by the SCSTC, Ministry of Education (MOE), and/or member district school boards. * Support the design and implementation of effective and efficient student transportation services using the SCSTC route planning software. · Address any identified issues in the SCSTC route planning software in a timely manner. · Identify and implement opportunities to improve systems and processes, increase operational efficiencies, and mitigate exposure to operational risks. · Support the development, implementation and maintenance of new systems/software and web-based design initiatives that align with SCSTC mission, vision, strategy and goals. *Web-based Duties* · Support the ongoing maintenance and enhancement of the SCSTC website, SCSTC route planning and SCSTC charter transportation software web interfaces. · Support the ongoing maintenance and enhancement of the SCSTC delays and cancellation app. *Hardware Duties* * Support the planning and implementation of servers and personal computer enhancements and updates. * Support the update and maintenance of GIS mapping and route planning software and hardware updates. *Communication Duties* * Provide superior customer service to SCSTC staff, bus operators, schools, and member district school boards. * Liaise with member district school boards’ IT and planning department staff. · Review student transportation data to respond to inquiries from schools and/or member district school boards. * Attend meetings representing the SCSTC as required. *Perform other duties as assigned.* *Education, Experience, Skills AND Abilities* * Post-secondary Degree/Diploma in one, or a combination of, the following disciplines: GIS, IT Systems, Computer Science, Computer Network Operations or equivalent work experience. * Minimum of three (3) years related experience. * Professional IT Certification would be considered an asset. · Thorough understanding of database functionality. * Thorough knowledge of standard software applications including Microsoft Office and Adobe. * Experience using GIS is an asset. * Ability to effectively manage and prioritize multiple projects. * Self-confident, self-starter and able to work with minimal supervision. * Strong commitment to exceptional customer service. As a condition of employment, the successful candidate will be required to submit an acceptable “Criminal Background Check” and “Vulnerable Persons Search”. The successful candidate will be required to conduct daily business in keeping with privacy legislation and related confidentiality policies. The successful candidate will also be required to meet the requirements of the Ministry of Education’s vaccination disclosure policy. If you are interested in learning more about this exciting career opportunity with the Simcoe County Student Transportation Consortium, please visit [website] and click on career opportunities at the bottom of our home page. Application deadline: 2022-02-18 Job Types: Full-time, Permanent Salary: per year Benefits: * Company pension * Dental care * Employee assistance program * Extended health care * Life insurance * On-site parking * Paid time off * Vision care Schedule: * Monday to Friday Experience: * system administration: 3 years (preferred) Work remotely: * No

What does a Systems Administrator do?

A Systems Administrator ensures that the network and computer systems of an organization work properly. They are responsible for identifying and resolving technical issues to reduce work disruptions. They typically work in offices at a desk. While many Systems Administrators work regular nine-to-five hours, you may request that they are available during the weekends and holidays to monitor systems.

Systems Administrators collaborate with other technical professionals such as network administrators, systems analysts, and Information Technology (IT) specialists.

Systems Administrator skills and qualifications

A Systems Administrator must be familiar with different computer systems and networks. Depending on the needs of your firm, look for a candidate with both specialized system knowledge and broad-based computer and systems experience. Other skills and qualifications include:

  • Excellent problem-solving and critical-thinking skills
  • Ability to work independently and as part of a team
  • Excellent written and oral communication skills to help other employees
  • Exceptional interpersonal skills
  • Ability to identify issues or threats in systems and networks 
  • Keen attention to detail
  • Leadership skills
  • Excellent customer service skills

Systems Administrator experience requirements

A Systems Administrator generally needs three to five years of experience working with computer systems or networks. Alternatively, they may have previous experience as a network technician. Volunteer experience in a similar role is often acceptable. When going through resumes, consider applicants who have experience training and teaching others how to use computer systems and networks. 

Systems Administrator education and training requirements

Systems Administrators need a bachelor’s degree in computer science, network administration, web technology, or related fields. You can ask Systems Administrators for training certifications from software vendors. For example, many Systems Administrators have certifications from the Computing Technology Industry Association (CompTIA). CompTIA A+, CompTIA Network+, and CompTIA Security+.

Applicants learn the fundamental IT skills for various devices from the CompTIA A+ certification. While the CompTIA Network+ certification covers the design, configure, manage devices, the CompTIA Security+ certification teaches the best practices in operational security and IT network. 

Systems Administrator salary expectations

According to Indeed Salaries, average pay for a Systems Administrator in Canada is $27.56 per hour. Rates may vary based on experience, location, and your organization’s needs.

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Systems Administrator job description FAQs

What qualities make a good Systems Administrator?

A good Systems Administrator is familiar with computer systems, networks, and servers. They are eager to learn new technologies and improve their skills. They are good at preventing problems before they become urgent and coming up with solutions quickly. Successful Systems Administrators know how to collect and analyze information to make decisions. They must also know how to multi-task and work in a fast-paced environment.

What is the difference between a Systems Administrator and a Systems Engineer?

Systems Engineers and Systems Administrators perform similar roles in an organization. Both professionals work on systems and manage technical issues. However, they are different in the way they work on systems. Systems Engineers plan, design, and build systems, networks, and related tools. They manage the engineering, business, and management aspects of projects or systems. Systems Administrators, on the other hand, are responsible for upgrading and maintaining those systems and projects.

What should you look for in a Systems Administrator job description?

When going through resumes, look for applicants who have strong soft and hard skills. Applicants with an educational background in computer science, information technology, and systems engineering can make successful applicants. Also, look for applicants who have training certifications in systems administration and computer engineering. If a Systems Administrator needs to lead a team, check that an applicant has relevant leadership experience.

Do Systems Administrators have different responsibilities in different industries?

Systems Administrators have similar responsibilities regardless of industry. Their primary task is to monitor and maintain the computer systems, servers, and networks of an organization. You may give Systems Administrators additional duties and responsibilities such as automating tasks to perform time-specific backups.

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