What does a Store Manager do?
A Store Manager oversees the operations of a retail store. They are responsible for the store’s success, particularly with making sales and ensuring that sales staff are trained. A Store Manager may be responsible for ensuring that the store is organized so that it is welcoming for guests. They will often need to resolve issues that customers may have with staff, products, or services.
Store Manager skills and qualifications
A Store Manager may have a variety of different skills and qualifications prior to applying for a role, such as:
- Basic accounting and budgeting
- Understanding of marketing tactics
- Being friendly and easy-going to excel in a customer service environment
- Ability to be a reliable leader of the store and its staff
- Excellent attention-to-detail for scheduling staff shifts
- Managing analyses of key performance criteria
Store Manager experience requirements
A Store Manager will usually have extensive retail experience. They may have previously been a Store Manager at another location, or they may be looking to be promoted from an Assistant Store Manager role. Store Managers may also have previously held positions such as a Key Holder. Candidates without retail store experience may still be considered, as well as those with other management or leadership experience .
Store Manager education and training requirements
A Store Manager often has a high school diploma, but this is not always necessary. In many cases, strong experience in retail management is more important than education. However, some Store Manager applicants may have related post-secondary degrees or diplomas. Those with certifications in sales, marketing, consumer behaviour, or business administration will stand out.
Store Manager salary expectations
According to Indeed Salaries, the average salary for a Store Manager is $20.61 per hour. This will vary depending on the experience of the candidate, their education, and the location and type of store.
Job description samples for similar positions
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