How to write a Store Clerk job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Store Clerk job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Store Clerk job titles

    Store Clerk
    Managing Store Clerk
    Holiday Store Clerk
    Store Clerk (Part-Time)

Store Clerk job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Store Clerk job summary

Our book store and gift shop has an immediate need for a dedicated Store Clerk who can participate in sales and transactions on the floor. We’re a friendly, low-pressure operation with an excellent staff and a generous compensation structure. We make all of our employees part of our family, and we expect all of our clerks to arrive on time, stay for their full shifts and provide customers with the best possible service during every interaction. We need you to have a flexible schedule because shifts change from day to day. We also need Clerks who can work through the holiday season, often putting in overtime to meet the demand.

Store Clerk responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

Examples of Store Clerk responsibilities

    Operate the cash register and provide accurate change to cash-paying customers
    Show customers the locations of items they are looking for and suggest complementary items when appropriate
    Greet customers when they walk through the door and ask if they need assistance
    Pay attention to shoppers on the floor and notify management of any possible shoplifting activity
    Restock shelves when needed to ensure optimum availability of products
    Unpack shipments in the store room and categorize them appropriately
    Place special orders for customers who can’t find what they need in the store
    Call other branches to inquire about in-stock products
    Prepare and distribute special-ordered merchandise

Store Clerk qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Store Clerk skills

    High school student or graduate preferred
    Excellent work ethic and time management skills
    Previous customer service experience a plus
    Strong interpersonal communication skills

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