Sales Coordinator Job Description: Top Duties and Requirements

A Sales Coordinator, or Sales Operation Coordinator, is a professional who works to support customer service and sales representatives. Their duties include promoting customer satisfaction, handling administrative tasks, and motivating sales staff to ensure company sales targets are being met.


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Sales Coordinator duties and responsibilities

The job description of a Sales Coordinator typically encompasses a variety of tasks. Some of the duties and responsibilities of a Sales Coordinator include:

  • Collaborate with senior sales staff to create and maintain sales reports
  • Establish active communication and engage with Sales Representatives to ensure prompt processing of orders
  • Contribute to overall customer satisfaction by promptly responding to communications
  • Monitor and organize inventory while effectively tracking new products and services 
  • Attend sales training and develop an understanding of the products and services of the company
  • Support senior management by informing customers about delivery dates and possible delays
  • Arrange for creation and distribution of supporting documents and presentations to help the sales team in generating business leads
  • Maintain organized sales records and report month-end goal setting to the senior management team


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Sales Coordinator Job Description Examples:


Example 1

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today! Position Summary We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company. Responsibilities Coordinate sales team by managing schedules, filing important documents and communicating relevant information Ensure the adequacy of sales-related equipment or material Respond to complaints from customers and give after-sales support when requested Store and sort financial and non-financial data in electronic form and present reports Handle the processing of all orders with accuracy and timeliness Inform clients of unforeseen delays or problems Monitor the team’s progress, identify shortcomings and propose improvements Assist in the preparation and organizing of promotional material or events Ensure adherence to laws and policies Qualifications Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus; Good computer skills (MS Office) Proficiency in English Well-organized and responsible with an aptitude in problem-solving Excellent verbal and written communication skills A team player with high level of dedication While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. ESC Automation Inc.(part of Ainsworth group) is the largest Delta Controls partner in North America, with offices in Vancouver, Calgary, Edmonton, New York, Seattle, Portland, New Jersey, Philadelphia, and Toronto. For more than 3 decades, ESC Automation Inc. has offered dependable and user-friendly building control solutions to commercial, healthcare, education, and leisure buildings vertical markets. As industry leaders, our track record includes delivering the world’s first fully integrated native BACnet building solution encompassing HVAC, Lighting and Access products. l Team Oriented Environment l Competitive compensation l Performance Based Bonuses l Paid Training Program l Group Benefits Plan l Policy l Vacation Policy l Equipment and Tools l Exposure to Cutting Edge Technology l

Example 2

Unlimited Possibilities AHEAD. We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad. We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role. If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today! OpenRoad Auto Group is currently seeking to expand our team with a *Full-time Sales Coordinator *at *OpenRoad Toyota Port Moody.* A Career at OpenRoad Means You’ll Enjoy: * Many opportunities for internal growth * Comprehensive healthcare benefits package * Discounted vehicle purchase program * Associate perks program * Company social events * And more! *ROLE & Responsibilities: * * Check in used cars from auction and ensure any damage or other defects are noted. * Coordinate used cars from being taken into inventory to adding the car to our website. * Create video content for website, dedicated channels [website] YouTube), social media & in-store displays: vehicle walkarounds, how-to, technology, monthly offers, staff, etc. * Create photographic content for internal & external channels: dealership, staff, events, etc. * Upload all photos and videos on to all applicable sites and applications (Rapid Response, YouTube, ORAG website and others as required) * Assist the Content Coordinator in the creative of social media content * Work with Sales Manager to ensure any cosmetic reconditioning is completed through vendor’s onsite. * Work with Service Managers to ensure all mechanical reconditioning is done and if delayed to coordinate any other reconditioning that is able to be completed instead. * Get the vehicles into detail and from there to get pictures taken to finish the advertisement on our website. * Ensuring smooth process from the reconditioning to the detail so the car is able to be properly presented in our front line of used cars. * Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. * This position will be expected to perform other duties as assigned by management. * OpenRoad reserves the right to modify this job description as business needs require. *Knowledge, Skills, AND Abilities Required: * * Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of * One to two years experience in a similar role. * Highly creative with strong analytical skills to measure effectiveness. * The ability to work effectively with all levels of the organization. * Strong computer skills (internet & MS Office), with ability to maintain records using computerized system. * Ability to make sound decisions in a manner consistent with the essential job functions. * Deep understanding of social media platforms, their marketing functions, targeting abilities and operations. * Strong video development skills including basic editing, camera use and script creation. * A valid British Columbia Driver’s License with a good driving record. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application. We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals. JOIN US AND GROW WITH US! We thank all those that have applied. Only those considered for the position will be contacted. Job Type: Full-time

Example 3

*Full Job Description: * * Calgary Hyundai is looking for a motivated Business Director Consultant (BDC) Agent to join the Hyundai family! You will be the first point of contact for nearly every single internet lead, and inbound sales call; making you responsible for most of the first impressions we make. * * The ideal candidate will have a friendly, positive attitude, and easy-going personality while also being constructive, well written, and well spoken. You should be able to deal with clients via email, phone, and in person, and be able to provide accurate information to questions you may be asked by each customer about our dealership, products, and company as a whole. * * In this position you will work in a high paced environment, with many different clients and employees, and you must maintain a calm, professional demeanor while performing all your duties in an accurate manner. BDC Agents are expected to deliver exceptional customer service and meet sales and productivity goals. * *Responsibilities: * Respond to leads in a timely fashion via email/phone * Answer inbound sales calls transferred over the phone * Correspond with Managers to provide accurate information on vehicles * Reply to all unanswered emails in a timely manner * Keep up to date with inventory, and product knowledge * Correspond with customers via their preferred contact method to schedule appointments * Write descriptions on new intake vehicles for websites * Generate business through accurate and consistent follow ups with customers * Log any, and all information into proper sites for vehicles, customers, etc. * Be able to multitask while maintaining accurate and consistent in duties * Assist sales associates when applicable * Assign appointments and tasks to sales associates when applicable * Fill in sales associates on all information regarding appointments assigned to them * *Requirements: * Availability to work full time hours between Monday-Saturday with a rotating schedule * Superb verbal and written communication skills * Familiar with office machines (Eg. Computer, Printer, etc.) * Excellent knowledge of email structure, proper and improper. * Knowledge with Google Apps (Eg. Google sheets, Google Drive, etc.) * Strong organizational skills, with an ability to handle multiple simultaneously. Must be able to juggle multiple priorities at once, and manage your time wisely. * Team player with a very positive and proactive attitude. Collaboration and a sense of humor are a must in this role. We are a ‘family minded’ team and rely on one another to succeed. Confidence to work both independently and as a team are crucial to everyone’s success at the dealership. * *Full-time hours: 40+ hours per week* *Expected start date: Immediate* *Job Types: Full-time, Permanent* *Pay plan: Salary + Commission* *Schedule: * * 8 hour shift * Rotating start/end times * Occasional weekends off *License: * * AMVIC License (To be completed upon employment) *Work Remotely: No* Expected start date: [phone number]12-01 Job Types: Full-time, Permanent Salary: per year Additional pay: * Bonus pay * Commission pay Benefits: * Casual dress * Company events * Dental care * Extended health care * On-site parking * Paid time off * Store discount * Vision care Schedule: * 8 hour shift COVID-19 considerations: All customers and employees are required to wear a mask, and follow all COVID-19 precautions Experience: * sales: 1 year (preferred) Work remotely: * No

What does a Sales Coordinator do?

A Sales Coordinator is an essential member of the sales team. They help make attaining the sales target a reality by coordinating activities related to the company’s sales and by giving support to Sales Representatives. Although they are not directly responsible for selling, Sales Coordinators play a significant role in ensuring a healthy customer relationship by acting as an extension of the sales force. Occasionally, a Sales Coordinator may be tasked with training new employees. However, much of their job entails maintaining customer information, ordering equipment and products, creating sales presentations, and writing invoices or sales reports. 


Sales Coordinator skills and qualifications

A Sales Coordinator requires a working knowledge of the terminology and products of their industry. A successful Sales Coordinator candidate must have various prerequisite skills and qualifications needed for the performance of their duties, including:

  • Current knowledge of industry regulations and trends
  • Ability to work under pressure and meet tight deadlines in a fast-paced environment 
  • Excellent sales acumen and customer service skills
  • Strong problem-solving, organizational, and administrative skills
  • Exceptional leadership and team development skills 
  • Ability to attend all sales training conferences off-site
  • Ability to be a team player with a high level of dedication 


Sales Coordinator experience requirements

A Sales Coordinator generally needs to have a minimum of two years of experience in sales or any administrative position. Additionally, they should also have a track record of success in the creation of marketing campaigns and experience with online advertising and analytics. 


Sales Coordinator education and training requirements

A bachelor’s degree in business administration or its equivalent is a usual requirement for a Sales Coordinator. They are also required to have strong computer literacy. A certification in marketing or sales is an asset. The most common certification is the Certified Sales Professional (CSP) from the Canadian Professional Sales Association.


Sales Coordinator salary expectations

According to Indeed Salaries, the average salary for a Sales Coordinator is $46,213 per year. This may vary based on geographical location, company, and the skills or experience of the employee.


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