Sales Consultant Job Description: Top Duties and Requirements

A Sales Consultant, or a Retail Sales Consultant, helps a company meet sales goals and expand its customer base. Their duties include suggesting products to customers, offering upgrades, and reminding people about the benefits of doing business with the company they represent.

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Sales Consultant duties and responsibilities

Sales Consultants teach people about the benefits of their company’s products and services. They also explain pricing and facilitate sales once customers decide to purchase. Duties and responsibilities in a Sales Consultant job description may include:

  • Researching ways to penetrate new markets
  • Assembling product displays
  • Answering questions from employees and making suggestions to improve productivity
  • Meeting with Marketers, Product Developers, or Executives to help create sales strategies
  • Using software to record sales, customer contact and shipping information, and other data
  • Calculating bill amounts and creating bills or invoices
  • Informing customers about how they should maintain products, financing options, and other details
  • Preparing products for purchase, lease, or rental
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Sales Consultant Job Description Examples:


Example 1

Job Description and Requirements: Sales and Design: · We will provide you 50-100 monthly new kitchen enquires. 100-200 people every month from across Calgary and surroundings contact us for their kitchen renovations. You will handle anywhere between 50-100 enquires every month. · Respond to their emails and phone calls as soon as possible – study their requirements. · Provide preliminary on phone kitchen consultation. Engage the enquiry by offering them optimal ideas for their new kitchen. · Qualify and validate the enquires over the phone by checking their seriousness and doing a price validation (we will guide you). · After qualifying, book an in-home visit to do the measurements and discuss the ideas at their home. · Visit client’s homes for in-home measurements and consultations. · Show samples to the clients and help them choose colour/design combinations. · Build proposals for the clients – template will be provided. · If you can use design software like 20-20 or any other software, then design a kitchen and send design to the client (preferred skill but not mandatory). · Follow up with clients and close the deals. Project Management and Co-ordination: · On confirmation of the deal, work closely with our in-house Cabinet manufacturer to finalize the measurements and place an order. · Get design confirmations from the clients. · Coordinate the project i.e make sure cabinet installers, stone installers, electrician, plumber etc are scheduled for the job. · Follow up and see that jobs are being installed and clients are satisfied – remember that happy client means more referrals for you. · While doing project management, see if client needs other renovation services that we provide. Upselling can help you make more commission too. · In the given month, you will be coordinating 5-10 jobs. Installers keep doing their work, you just need to follow up and audit that work is going well. Candidate Qualifications: · 2+ years of experience of selling kitchen renovations, cabinets or other related home improvement services/products is an asset. · 80% of our clients are detached homeowners. Experience of dealing with similar clients will help you ease into the job. · Eye for a design. · Knowledge of the kitchen design software or willingness to learn the software is an added advantage. · Consultative Sales approach is a must. You should be able to provide consultation and drive towards sales closing. · Have fluid intelligence to handle client’s questions and keep them in the flow towards the mutually optimal goal. · You should be willing to drive around the city for in-home visits. · You should have a vehicle and class 5 license (mileage will be provided) · Be a problem solver. Certain projects sometimes need creative solutions. Be nimble and a problem solver. · Driven for growth and scale. · Attention to detail and process oriented. · Willing to work on flexible schedules as some in-home visits happen in the evenings or on weekend (more flexible you are, more the closings you will do) Selection Process: Step 1: Resume shortlisting – we will contact the shortlisted candidates. Step 2: Zoom video call interview – to know your sales, eye for a design and project management skills. Step 3: Dummy client challenge – we will give you 2-3 client scenarios. You would need to show us your skills in these scenario situations. Step 4: Remuneration discussion Step 5: 2 reference checks Step 6: Offer Letter. Let’s go and grow together. Remuneration: Total: $76,000-$125,000 Fixed Yearly Salary: $40,000-$55,000 + Variable Commission: $36,000-$70,000. Note: Currently our enquiry to deal closing ratio hovers between 7-25%. So on lower end of the closing ratio range too, you can expect a commission of $36,000. If you can handle more enquires, we will give you more enquires, upper cap can be beyond these mentioned numbers too. Commission accumulation starts from Month 2 onwards as month 1 you are working with another team-mate. Or as soon as you can start handling the new client enquires independently. Job Types: Full-time, Permanent Salary: per year Additional pay: * Commission pay Benefits: * Paid time off Schedule: * Day shift COVID-19 considerations: We are fully vaccinated. All our team wear masks and we encourage strong precautions. Application deadline: 2022-01-30 Expected start date: 2022-03-01

Example 2

We are currently seeking an enthusiastic, experienced Sales Consultant to join our team of focused and dedicated industry leaders! We have a great selection of both new and used inventory with many more vehicles incoming! Due to the rapid increase in inventory, we are looking for you to join our growing team! Reporting to our Sales Manager, the Sales Consultant will join our Sales team of Industry leaders to assist them in continuing to provide exceptional vehicle service experiences for our customers throughout the entire buying process. This will also be in line with our mission to consistently deliver a premium experience that builds customer relationships for life! This is a *Salaried Position *with huge volume bonuses, making this an exceptionally lucrative opportunity to a motivated Sales Consultant! *Responsibilities and Duties* * Promote and complete the sale and proper representation of vehicles and automotive products in an appropriate, professional and ethical manner with the highest regard to exemplary customer service in Automotive Sales * Articulate the automotive vehicle selection, attributes, model options, features, purchase and finance options, and dealership policies/services * Complete all sales documentation in a comprehensive and accurate manner * Respond to all allocated automotive sales inquiries in a prompt and effective fashion * Remain educated on all automotive product knowledge, finance options, promotions, value-add products/services, servicing plans, and Automotive industry trends * Keeping the showroom clean, neat, current, stocked with automotive vehicles and products, and safely displayed * Actively promoting and developing new business in Automotive Sales * Compile lists of prospective customers to use as new sales leads * Consistently following up with customers and maintain rapport with customers and managers * Communicate effectively with customers and managers * Mandatory completion of walk around, road test and follow up process as outlined by management * Follow all Listowel Chrysler policies and procedures as outlined in Employee Handbook and by Management *Qualifications and Skills* * Previous experience in a Automotive Sales environment is an asset * OMVIC License will be required * CRM experience considered a major asset * Excellent interpersonal and relationship-building skills * Excellent written and oral communication skills * Excellent customer service skills with the desire to exceed expectations * Ability to effectively respond to and meet the needs of a diverse client base * Valid Class &;G&; driver's license with a clean driver’s abstract We thank all who apply, but due to the volume of applicants, only those chosen for next steps will be contacted. Application deadline: 2022-02-01 Job Type: Full-time Salary: $31,200-$85,000 per year Application deadline: 2022-02-01 Job Types: Full-time, Permanent Salary: per year Additional pay: * Bonus pay Benefits: * Casual dress * Company events * Dental care * Disability insurance * Extended health care * Flexible schedule * Life insurance * Paid time off * Store discount * Vision care Schedule: * 8 hour shift * Weekend availability COVID-19 considerations: All customers are required to sign in, wear masks, and sanitize before entering. Remote delivery options are available also. Experience: * sales: 1 year (preferred) Work remotely: * No

Example 3

*ABOUT US* Apex Wireless is the wireless division of the Westlund Group of Companies and a long standing dealer for TELUS. We've been in business for over 30 years, assisting the growth of businesses in Canada. Our sales reps are trained to consult, supply, and support the full suite of TELUS products and services. *Description* As an Sales Consultant, you will provide excellent customer service by engaging with our clients on a regular basis to uncover business opportunities to sell TELUS products and services. You will consult with our clients to recommend offers and promotions that best meet their needs. We want individuals who share our passion for, and enjoying working with, Canadian businesses. We offer an excellent opportunity for individuals who are fascinated by business, love technology and have an entrepreneurial drive. The compensation is base + commission + bonus + residual income. *OUR SALES REPS ARE Responsible FOR: * * Quickly connecting with the business leads delivered through our multiple lead channels in a timely manner. * Performing outbound calls to new and existing Wireless and Wireline customers, offering the full suite of TELUS products and services. * Create and grow client relationships by following the Apex Wireless follow-up system through our dedicated CRM. * Stay on top of pricing and product changes in order to accurately consult with our clients, propose a solution and close the sale! * Attending continual training sessions to stay on top of industry changes and the launch of new products. * Remotely attend daily team sales calls. *Required Skills: * * Must be fluent in English. * Self motivated and confident. * Basic computer knowledge; Windows, Microsoft Outlook, etc. * Consistently achieve monthly sales targets. * Ability to maintain high performance, working under pressure in a fast-paced environment. * Ability to embrace change and able to adapt in a constant learning environment. * Friendly personality, confident communication skills and the ability to present and tell a great story. * Excellent verbal and written communication skills. *WHAT WE OFFER: * * We provide our employees with a very competitive compensation plan, including contests, incentives and bonuses. * Monthly recurring residual income. * Paid sales training program. * Excellent benefits including medical, dental and paid vacation. * Discounts on the latest wireless technology and TELUS Home Services (TV & internet). If you feel that you possess the knowledge, skills and abilities mentioned above then we would love to hear from you! Job Types: Full-time, Permanent Salary: per year Additional pay: * Bonus pay * Commission pay Benefits: * Dental care * Extended health care * Vision care Schedule: * Monday to Friday Experience: * sales related: 1 year (required) Language: * English (required)

Example 4

Hamilton Volvo is a family run dealership serving the Greater Hamilton area since 1999. We are proud of the community we serve, our team, and the brand we represent. We are currently looking for a talented individual to join our team as a sales consultant. If you are interested in a full commission sales role with a growing brand and team please apply below! *Responsibilities* - Establish and nurture customer relationships for the purpose of selling new or pre-owned vehicles. - Handle incoming sales traffic (telephone, internet, and in person). - Qualify all prospects. - Arrange trade-in appraisals through the sales manager. - Liaise between prospect and sales management during negotiations. - Turn over all sales customers to the finance office. - Arrange new and pre-owned deliveries through sales management and the finance office. - Actively prospect new customers on a continuous basis. - Follow up with past deliveries to ensure the customer's expectations have been satisfied. - Research and study product changes. - Attend and participate in weekly sales meetings. - Review the previous month's performance vs. objective, paying attention to individual floor traffic management statistics. - Familiarize yourself with all manufacture sales, lease and finance programs. - Make annual lease maturity contact calls with existing client base. - Keep appraised of competitive products. - Review historical performance vs objective together with management with the aim of setting annual sales objectives for the new year. - Participate in off site marketing and advertising initiatives required by management. - Close sales by overcoming objections to complete purchase contracts by asking for sales, negotiating, offering warranties etc. - Keep appraised of all applicable federal, provincial, and local laws which govern automotive retail sales. - Ensure an effective and efficient delivery process to secure a high customer satisfaction rating CSI/CEM *Requirements* - Previous experience in automotive retail sales - Proven ability to sell - Ability to read and comprehend information - Clear driver's license with a full G certification - Valid and clean OMVIC record - Strong business acumen - Professional appearance - Ability to sell the minimum a according to dealership objectives - Excellent communication skills both written and verbal - Ability to drive standard is a plus Job Types: Full-time, Permanent Salary: per year Additional pay: * Commission pay Schedule: * 8 hour shift Experience: * sales: 1 year (preferred) Shift availability: * Day Shift (preferred) Work remotely: * No

What does a Sales Consultant do?

Sales Consultants sell products or services to individuals or businesses. They work in a variety of industries at stores, warehouses, or call centres. Some Sales Consultants make business trips to meet clients interested in making large purchases. They often train team members and help Marketers implement sales promotions. They also answer questions and deal with complaints from customers. Many companies depend on Sales Consultants to keep sales high, maintain relationships with existing clients or customers, and attract new ones.

Sales Consultant skills and qualifications

Successful Sales Consultants are friendly, polite, persuasive, and professional. They can work with a variety of people and personalities while adapting quickly to unexpected obstacles. Some top skills and qualifications for Sales Consultants include:

  • Outstanding customer service skills
  • Excellent written and verbal communication skills
  • Good time management and attention to detail
  • Extensive knowledge of products or services the company sells and the industry overall
  • Ability to analyze and interpret sales statistics and other information
  • Ability to use cash registers or software to complete sales
  • Basic math skills and knowledge of how the employer calculates charges, fees, and interest rates
  • Understanding of psychology and common sales strategies to help customers

Sales Consultant experience requirements

Looks for a Sales Consultant with at least a year of full-time sales experience, preferably in the same industry as your business. When filling vacancies for more junior positions, you can consider candidates with customer service experience if they don’t yet have any sales experience. Candidates with strong interpersonal skills and a positive attitude can gain experience with sales strategies on the job.

Sales Consultant education and training requirements

Sales Consultants generally require a high school diploma or GED,. For more specialized industries or technical products, you may prefer someone with a relevant associate or bachelor’s degree. Successful Sales Consultants with majors in marketing, communication, business administration, or a related field are well-prepared for the role. You may choose to provide on-the-job training to onboard successful candidates and keep existing Sales Consultants up to date on company products, services, and regulations.

Sales Consultant salary expectations

According to Indeed Salaries, the average salary for a Sales Consultant is $63,817 per year. Individual pay levels depend on the candidate’s level of education, the required experience, the company, and the location.

Job description samples for similar positions

If a Sales Consultant isn’t exactly what your company is searching for, some similar job description samples include:

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Sales Consultant job description FAQs

What's a typical day like for a Sales Consultant?

Some Sales Consultants demonstrate products to potential customers in-person, and others work online or over the phone. All Sales Consultants spend most of their time speaking to customers and making sales. They also attend meetings with other sales team members, use computers and software to make transactions and record data, and let other departments know when they make sales. That way, those departments can distribute the products or services that customers buy promptly. Some Sales Consultants work from home or on weekends, but many work regular business hours.

Who does a Sales Consultant report to?

A Sales Consultant usually reports to a Sales Manager, General Manager, or department head. In some organizations, Sales Consultants are part of a separate sales department or report directly to the owner. Sales Consultants work with various employees, and they often relay customers’ opinions to help improve the company’s customer service. However, they don’t normally supervise any employees directly.

What makes a good Sales Consultant job description?

A good Sales Consultant job description includes an overview of the company or brand, and specific details about the products or services sold by your business. Mention benefits that come with the position like employee discounts or rewards and recognition programs for meeting and exceeding sales targets. Describe whether candidates will work as part of a sales team or independently. It’s also beneficial to highlight specific qualities you’re looking for, like interpersonal and customer service skills. Include details about whether potential Sales Consultants will work in a call centre, travelling to visit customers at home, or working in a retail store. 

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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