How to write a Sales Clerk job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Sales Clerk job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Sales Clerk job titles

    Sales Clerk
    Head Sales Clerk
    Retail Sales Clerk
    Sales Clerk (Part-Time)
    Sales Department Clerk

Sales Clerk job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Sales Clerk job summary

We have just opened a new location of our gift shop and hardware store and we need to staff our floor with Sales Clerks. We’re looking for friendly, passionate professionals with experience in retail sales and customer service. Currently, we are hiring only part-time staff, but the best candidates will advance to full-time status after 90 days of satisfactory performance. We are open every day except for Sunday from 9AM to 9PM, so a flexible schedule is a must. We offer a competitive salary and, for those who transfer to full-time work, excellent benefits.

Sales Clerk responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

Examples of Sales Clerk responsibilities

    Greet customers when they arrive at the store and ask if they need assistance
    Process sales transactions at the POS (point-of-sale) counter
    Suggest upsell items to customers based on the items they have chosen
    Execute special orders for items that are not in stock or that we do not carry
    Call other stores when necessary to find items in stock
    Replace merchandise on the shelves, paying special attention to end caps
    Arrange special sale and clearance items at the front of the store for maximum visibility
    Build rapport with customers and provide them with genuine guidance and support
    Train new sales staff as needed by management

Sales Clerk qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Sales Clerk skills

    High school diploma/GED preferred (current student okay)
    1+ years’ retail sales or customer service experience a plus
    Excellent communication and organizational skills
    Willingness to work evenings and Saturdays as needed

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