What does a Sales Clerk do?
A good Sales Clerk helps a company keep their sales high, maintains relationships with existing customers, and attracts new ones. Sales Clerks process transactions for customers, help keep stores clean, answer customer questions, and respond to customer complaints. They can work with individuals or businesses in many different industries. Sales Clerks work in grocery stores, spas, clothing stores, auto shops, car dealerships, and many other places. They sometimes train new team members and can work full- or part-time.
Sales Clerk skills and qualifications
Successful Sales Clerks are friendly, polite, and professional. They can work with a variety of people and personality types while adapting quickly to unexpected obstacles, and they make transactions quick and easy for customers. Top skills and qualifications for Sales Clerks include:
- Outstanding customer service skills
- Excellent written and verbal communication skills
- Good organizational skills, time management skills, and attention to detail
- Extensive knowledge of the products or services the company sells and the industry that the company works in
- Knowledge of laws or regulations that apply to the business
- An understanding of basic math and how the employer calculates any charges, fees, or interest on bills
Sales Clerk experience requirements
Some positions require Sales Clerks with related experience in a similar job, but previous experience is not usually required. Many people start their careers as Sales Clerks or hold a job like this while still in school.
Sales Clerk education and training requirements
Some Sales Clerk jobs require a secondary school degree or a GED, and some an associate or a bachelor’s degree. The amount of training you should look for in a Sales Clerk depends on the industry, and people selling specialty items usually need more education. Selling products or services in certain provinces and territories requires a licence or certificate. On-the-job training is normally required as well, and Sales Clerks will need to keep their knowledge about company regulations, products, and services current.
Sales Clerk salary expectations
According to Indeed Salaries, the average salary of a Sales Clerk in Canada is $14.34 per hour. Individual salaries depend on education, previous work experience, the company, and the location.
Job description samples for similar positions
If a Sales Clerk isn’t exactly what your business is searching for, some similar job description samples include: