Restaurant Manager Job Description: Top Duties and Requirements

A Restaurant Manager, or General Manager, oversees all the main functions of a restaurant to ensure the establishment runs smoothly. Their main duties are hiring, training, and managing staff, maintaining and recording inventory, and ensuring customer satisfaction. The Restaurant Manager is responsible for overseeing all the main processes of the restaurant to make sure it is operating efficiently and customers are happy.

 

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What does a Restaurant Manager do?

A Restaurant Manager is responsible for overseeing the function of any restaurant, cafeteria, bar, or other food service-based location. They are in charge of both customer satisfaction and employee success. A successful Restaurant Manager will have a restaurant establishment functioning at maximum efficiency. 

The Restaurant Manager understands the inner workings of the restaurant, from the kitchen to the servers to the customers. They are responsible for making sure the wait staff, cooks, and anyone else working in the establishment comply with all health and food safety regulations.

 

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Restaurant Manager Job Description Examples:

 

Example 1

Harvey's is looking for experienced Supervisors! At Harvey's, we deliver delicious “home-made” food, made fresh, in-house just for you. Our atmosphere is warm, welcoming and feels like home. We work as a team and help each other succeed. Our Managers are hands-on and our team works together to deliver the Perfect Guest Experience to our guests each and every time. We genuinely care about each Guest and every Associate. We are looking for individuals that are passionate about Food, Hospitality, and are Guest focused as well as being a strong and motivating team player. *Responsibilities include (but are not limited to): * * Deliver Perfect Guest Experience by ensuring food quality is at the highest standards of Harvey's established food quality and plating specifications * The successful candidate will be someone who is a hands-on leader, willing to help wherever is necessary to ensure overall success of the restaurant. * Previous supervising or management experience is an asset. * The successful candidate is expected to be a leader in demonstrating behaviours consistent with Cara's Principles If you are passionate about working hard with a team that is fun, energetic and committed to serving Canada’s best tasting hamburger to our Guests, Harvey's has a future for you! *Job Requirements: * * Support the General Manager in controlling, costs, building sales, and overall P & L management * Develop Associates at all levels through coaching, training and one on one discussions * Participate in Local Store Marketing as needed Follow all Harvey's standards as outlined by the GM and Harvey's brand executives * Candidates should have 2-5 years of restaurant management experience * Candidates must be able to create connections, go above and beyond, have fun as a team, and energize others. *Qualifications: * * Food Service/Hospitality Experience * Must have a love of food and strive for culinary excellence Driven and focused At Harvey's “Every Guest Leaves Happy ”! * If you want to be part of a great team, have an exciting career, then apply online today We thank all applicants for their interest in joining the Recipe team; however, only those candidates selected for an interview will be contacted. No phone calls please. As part of our accessibility commitment, there are alternative ways to interview with us. Please let us know if you require specific interview accommodation. Please note opportunities may exist with our franchise partners. Location: 7885 McLeod Road, Niagara Falls, ON, L2H 2Y6 Job Type: Full-time Benefits: * Discounted or free food * Store discount Work remotely: * No

Example 2

* Accountable for recruiting new team members, performance management, including training and developing new and existing team members, and motivating and encouraging team to achieve targets * Sets goals and objectives for his/her team * Has excellent communication skills; ensures ongoing day to day communication with all shifts through communication log or other means * Ensures high standards of guest experience are maintained and demonstrated as a top priority * Implements and instills in their teams, company policies, procedures and ethics * Manage the daily operation of the unit; creating a master operational schedule, scheduling and coordination of staff schedules, and training staff on each station and expectations of performance * Lead a competent team of staff; ensure proper staffing levels (recruiting, interviewing, and hiring), training, coaching, problem resolution, developing and mentoring, and addressing any concerns to create a positive work environment * Handle administrative duties such as entering payroll information, performing feedback sessions, on-boarding new team members, budgeting, and finance management * Ensure and uphold food safety and quality standards Job Types: Full-time, Permanent Salary: per year Schedule: * 8 hour shift * Weekends Work remotely: * No

Example 3

About: Our client is a trendy chic restaurant with an international presence that’s looking to make the GTA its first Canadian location. With numerous dining awards under its belt, this location will become one of the top restaurant destinations in the city. Offering a dining experience like none other, our client is looking for a trendy General Manager to help with their expansion plans across Canada. Compensation: + bonus program + health benefits Job Description: Ensure all team members understand and maintain operating standards. Train new hires and encourage continued development for existing staff. Motivate team members toward phenomenal customer service. Address customer concerns and seek positive resolutions. Lead by example as a proactive team player. Qualifications: 3-4 years of previous GM or AGM experience with a reputable brand. Commitment to quality of service and flawless guest experience. Incredible leadership skills. Ability to work in a busy environment while maintaining a calm demeanour. Excellent communication, time management and problem-solving skills. Immaculate attention to detail. If you think you’d be a good match, we’d love to meet you! Please fill out our application form.

Restaurant Manager duties and responsibilities

A Restaurant Manager will have many day-to-day tasks to keep the establishment running smoothly. Some of the duties and responsibilities that a typical Restaurant Manager will be expected to do include:

  • Hire and train staff
  • Keep track of inventory and place orders with suppliers accordingly
  • Manage customer complaints
  • Create schedules for staff
  • Make sure all health and safety regulations are followed at all times
  • Monitor the restaurant’s sales
  • Develop and follow a budget to maximize restaurant profits
  • Develop or contribute to marketing plans to promote the establishment

 

Restaurant Manager skills and qualifications

The ideal Restaurant Manager candidate will demonstrate the necessary skills to handle the fast-paced and ever-changing atmosphere of a busy restaurant. They should also have the proper skills to communicate openly with their team and clientele. Other qualifications include:

  • Strong organizational skills
  • Management skills and ability to lead a team
  • Excellent communication skills
  • Excellent customer service skills
  • Strong analytical and reporting skills
  • Flexibility
  • Strong interpersonal skills
  • Ability to work together as a team

 

Restaurant Manager experience requirements

A successful Restaurant Manager candidate will have experience working as a restaurant employee. A former cook or wait staff employee will have the base needed to understand the workflow of a restaurant and the skills required in a manager. Though many of the tasks are learned on-the-job, experience working at any level in a restaurant is essential to this management role. Experience in a managerial position is often considered an additional strong asset for the Restaurant Manager position.

 

Restaurant Manager education and training requirements

There are no formal education requirements for a Restaurant Manager in Canada. The only certification required is beverage service certification if the establishment serves alcohol. Candidates with a diploma in Hospitality or Food Service Management are generally considered an asset to any restaurant, cafeteria, bar, reception hall, or similar establishment setting.

 

Restaurant Manager salary expectations

According to Indeed Salaries, the average hourly wage for a Restaurant Manager is $20.47. This salary can vary based on factors like restaurant size and type, location, employer, and years of experience.

 

Job description samples for similar positions

If this job description sample doesn’t fit the position you’re looking to fill, browse some similar job description postings below to find the best fit for your establishment.

 

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Restaurant Manager job description FAQs

 

Who does a Restaurant Manager report to?

The Restaurant Manager reports to the Restaurant Owner. They are responsible for managing the restaurant according to the wants and needs of the owner(s) of the establishment. 

 

What is the difference between a Restaurant Manager and a Kitchen Manager?

A Restaurant Manager has a broad range of duties and responsibilities when compared to the Kitchen Manager. A Restaurant Manager is responsible for all members of the team, both in and out of the kitchen. They are also responsible for many other tasks, like ordering stock from suppliers, dealing with customer service complaints, and completing administrative tasks. The Kitchen Manager is primarily responsible for overseeing the kitchen staff. They are focused on the quality of the food, the timeliness of the preparation, and the general working habits of cooks and assistants within the kitchen.

 

What should you look for in a Restaurant Manager's resume?

A good resume will include experience as a cook, server, or host/hostess in a restaurant. Experience on the floor is essential to managing a restaurant team. You will also want to look for experience in any type of managerial or leadership position. A list of skills that may also be of interest includes good communication skills, strong organizational skills, and the ability to multi-task.

 

Who reports to a Restaurant Manager?

All restaurant employees report to the Restaurant Manager unless they are under the supervision of an intermediate supervisor. For example, the kitchen staff may report to a Kitchen Manager in larger establishments. In this case, the Kitchen Manager will report to the Restaurant Manager. All the employees of the restaurant, with the exception of the owner, report to the Restaurant Manager either directly or indirectly.

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