Restaurant Manager Job Description: Top Duties and Requirements

A Restaurant Manager, or General Manager, oversees all the main functions of a restaurant to ensure the establishment runs smoothly. Their main duties are hiring, training, and managing staff, maintaining and recording inventory, and ensuring customer satisfaction. The Restaurant Manager is responsible for overseeing all the main processes of the restaurant to make sure it is operating efficiently and customers are happy.

 

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What does a Restaurant Manager do?

A Restaurant Manager is responsible for overseeing the function of any restaurant, cafeteria, bar, or other food service-based location. They are in charge of both customer satisfaction and employee success. A successful Restaurant Manager will have a restaurant establishment functioning at maximum efficiency. 

The Restaurant Manager understands the inner workings of the restaurant, from the kitchen to the servers to the customers. They are responsible for making sure the wait staff, cooks, and anyone else working in the establishment comply with all health and food safety regulations.

 

Restaurant Manager duties and responsibilities

A Restaurant Manager will have many day-to-day tasks to keep the establishment running smoothly. Some of the duties and responsibilities that a typical Restaurant Manager will be expected to do include:

  • Hire and train staff
  • Keep track of inventory and place orders with suppliers accordingly
  • Manage customer complaints
  • Create schedules for staff
  • Make sure all health and safety regulations are followed at all times
  • Monitor the restaurant’s sales
  • Develop and follow a budget to maximize restaurant profits
  • Develop or contribute to marketing plans to promote the establishment

 

Restaurant Manager skills and qualifications

The ideal Restaurant Manager candidate will demonstrate the necessary skills to handle the fast-paced and ever-changing atmosphere of a busy restaurant. They should also have the proper skills to communicate openly with their team and clientele. Other qualifications include:

  • Strong organizational skills
  • Management skills and ability to lead a team
  • Excellent communication skills
  • Excellent customer service skills
  • Strong analytical and reporting skills
  • Flexibility
  • Strong interpersonal skills
  • Ability to work together as a team

 

Restaurant Manager experience requirements

A successful Restaurant Manager candidate will have experience working as a restaurant employee. A former cook or wait staff employee will have the base needed to understand the workflow of a restaurant and the skills required in a manager. Though many of the tasks are learned on-the-job, experience working at any level in a restaurant is essential to this management role. Experience in a managerial position is often considered an additional strong asset for the Restaurant Manager position.

 

Restaurant Manager education and training requirements

There are no formal education requirements for a Restaurant Manager in Canada. The only certification required is beverage service certification if the establishment serves alcohol. Candidates with a diploma in Hospitality or Food Service Management are generally considered an asset to any restaurant, cafeteria, bar, reception hall, or similar establishment setting.

 

Restaurant Manager salary expectations

According to Indeed Salaries, the average hourly wage for a Restaurant Manager is $20.47. This salary can vary based on factors like restaurant size and type, location, employer, and years of experience.

 

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Restaurant Manager job description FAQs

 

Who does a Restaurant Manager report to?

The Restaurant Manager reports to the Restaurant Owner. They are responsible for managing the restaurant according to the wants and needs of the owner(s) of the establishment. 

 

What is the difference between a Restaurant Manager and a Kitchen Manager?

A Restaurant Manager has a broad range of duties and responsibilities when compared to the Kitchen Manager. A Restaurant Manager is responsible for all members of the team, both in and out of the kitchen. They are also responsible for many other tasks, like ordering stock from suppliers, dealing with customer service complaints, and completing administrative tasks. The Kitchen Manager is primarily responsible for overseeing the kitchen staff. They are focused on the quality of the food, the timeliness of the preparation, and the general working habits of cooks and assistants within the kitchen.

 

What should you look for in a Restaurant Manager's resume?

A good resume will include experience as a cook, server, or host/hostess in a restaurant. Experience on the floor is essential to managing a restaurant team. You will also want to look for experience in any type of managerial or leadership position. A list of skills that may also be of interest includes good communication skills, strong organizational skills, and the ability to multi-task.

 

Who reports to a Restaurant Manager?

All restaurant employees report to the Restaurant Manager unless they are under the supervision of an intermediate supervisor. For example, the kitchen staff may report to a Kitchen Manager in larger establishments. In this case, the Kitchen Manager will report to the Restaurant Manager. All the employees of the restaurant, with the exception of the owner, report to the Restaurant Manager either directly or indirectly.

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