How to write a Program Assistant job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Program Assistant job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Program Assistant job titles

Program Assistant

Senior Program Assistant

Program Assistant (CTS experience required)

Program Assistant (Part-Time)

Program Support Assistant

Program Assistant job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Program Assistant job summary

Our senior living and rehabilitation center needs a compassionate and highly organized Program Assistant to join our team. The successful candidate will be in charge of assisting program staff with the care plans and programs for 50 to 75 residents. He or she will develop positive working relationships with all of the clients and report any problems or concerns to the program manager immediately. We’re looking for someone with a flexible schedule who can be available for nights, weekends and holidays as needed. We’re willing to work with parents and caregivers who need special consideration for schedules.

Program Assistant responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

Examples of Program Assistant responsibilities

Provide the front office and administrative staff with support (e.g. filing, emailing and data entry)

Relay client concerns to the appropriate senior staff

Review and submit documents to physicians, care staff, family members and other interested parties

Schedule and organize appointments with prospective residents and their families

Meet with residents to discuss concerns or questions, then relay those issues to the appropriate staff member

Maintain client files and add new information as it becomes available

Help clients fill out paperwork and attend to correspondence

Maintain our inventory of office and caregiving supplies

Update computer and hard copy file systems on a weekly basis

Program Assistant qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Program Assistant skills

High school diploma/GED required

Minimum 1 year of clerical experience (Associate degree acceptable alternative)

Excellent typing and 10-key speed and accuracy

Familiarity with Microsoft Office Suite

Polished written and verbal communication skills