How to write a Pharmacy Technician job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Pharmacy Technician job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Pharmacy Technician job titles

    Pharmacy Technician
    Senior Pharmacy Technician
    Clinical Pharmacy Technician
    Pharmacy Technician (Part-Time)
    Pharmacy Resource Technician

Pharmacy Technician job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Pharmacy Technician job summary

Our store is seeking a Pharmacy Technician to assist the Pharmacist with prescription management and communicating with physicians’ offices about patient medications. The successful candidate for this role will communicate with patients over the phone and in-store to address customer service issues and field questions about medications. Additionally, our Pharmacy Technicians are responsible for confirming patient information on prescription labels before disbursing medications.

Pharmacy Technician responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

Examples of Pharmacy Technician responsibilities

    Enter and maintain prescription data using our computer system
    Answer incoming phone calls and field patient questions
    Contact doctor’s offices or hospitals to clarify prescription information
    Disburse completed and confirmed prescriptions to patients
    Answer patient questions and address customer service issues when they arise
    Assist the pharmacist with maintaining the ongoing medication inventory and place medication orders when instructed

Pharmacy Technician qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Pharmacy Technician skills

    Associate degree in Pharmaceutical Technology (bachelor’s degree preferred)
    4+ years of customer service experience required
    Exemplary verbal communication and customer service skills
    Must possess valid provincial certification
    Comfortable working in fast-paced environment

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