Optician Job Description: Top Duties and Requirements

Opticians, or Oculists, are health professionals who review written prescriptions by Optometrists to provide the correct eyewear to patients. Their duties include helping their clients pick the proper glasses suited for their needs, adjusting eyewear when necessary, and repairing broken frames or lenses. 

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Optician duties and responsibilities

On a typical day, an Optician designs, measures, and corrects lenses and frames for patients according to the specification or prescriptions they obtain from relevant doctors. Optician duties and responsibilities include:

  • Pre-screen clients by inquiring about their vision issues
  • Evaluate prescriptions from Optometrists and Ophthalmologists in conjunction with patients’ vocational and avocational visual requirements
  • Take accurate details of each customer’s optical and facial details to arrive at the best fit and style preference before procuring frames
  • Work with machinery to adjust or design custom contact lenses and frames for clients
  • Complete additional daily office tasks such as keeping records of clients’ prescriptions, preparing paperwork for customers’ insurance payments, maintaining order inventory, and tracking requests in the system
  • Sell vision assistive equipment and other gadgets such as sunglasses, spectacles, and contact lenses
  • Create work orders for lab technicians and provide relevant information for them to make new lenses
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Optician Job Description Examples:

 

Example 1

Dr. Miller & Dr. Tilis Family Optometry in East Gwillimbury are seeking a full time optician for our growing family practice. We are looking for a friendly, dynamic and enthusiastic person to join our fast paced team. Our motto is &; We treat your family like If you feel that you are detail oriented and capable of delivering over the top customer service we encourage you to apply. This position is permanent full time (35 - 40 hours/week) and wages will be determined by years of experience in the field. Saturday mornings and evenings are required. Opticians, dispensing optometric assistants or applicants with optical sales experience are welcome to submit a cover letter and resume for consideration. Part-time hours: 35-40 per week Job Types: Part-time, Permanent Salary: $23.00-$27.00 per hour Additional pay: * Overtime pay Benefits: * Vision care Schedule: * 10 hour shift * Weekends * Optician licence (preferred) Work remotely: * No

Example 2

Requisition ID: [phone number]Store #: [phone number]LensCrafters Position:Casual Part-Time Total Rewards: Benefits/Incentive Information At LensCrafters, we love eyes and we care about the people behind them. LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 35 years. With a career at LensCrafters, you’ll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you’ll be helping people look and see their best. General Function The Student Optician creates exceptional value in the lives of customers by delivering Signature Customer Experiences. Ensures customers are always delighted by performing the key steps of our selling model. Develops the optical skills of others and creates an effective learning environment. MAJOR Duties AND Responsibilities Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process steps: Execute our CEE Service Model through Connect, Explore and Exceed Ability to support problem solving and troubleshooting Will engage patients, customers and fellow associates with use of our technology to support experiences. Delivers the Diamond Service Principals and Service Vision Celebrates the LC Advantages and is a leader in the location that sets the tone for customer service Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems. Assists the customer in selecting frames and lenses that are best suited for their lifestyle, Rx, and price needs. Suggests improvements and recommends solutions to problems. Assist other retail associates with difficult and complex areas of customer product needs and prescriptions. Shows patience and courtesy with indecisive or hard-to-please customers; tracks down answers to unfamiliar questions or products. Assists co-workers who have questions or problems; cooperates readily in group efforts. Is a leader in optical acumen that provides a voice for associates due to their expertise. Under the Supervision of a Licensed Optician Educates the customer on LensCrafters' guarantees and services including: eyewear care tips, complimentary adjustments, follow-up services, protection plans and warranties. Handles tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, is thorough and exact in details. Ensures finished eyewear meets LensCrafters' optical standards and customer Celebrates the LC Advantages at dispense. Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail. Accurately operates the Point of Sale cashier terminal, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, discounts, insurance and coupons. Proficient in Order tracker to support customers getting orders RWP. (ready when promised). Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided planograms. BASIC Qualifications Currently enrolled in Opticianry program Optical dispensing experience Knowledge of current optical theory and merchandise Knowledge of current store merchandise assortment and use of Inventory management systems. Strong communicator and listener Sales skills – ability to use and carry a IPAD / tablet Comfortable with use of technology to engage patients, customers and associates. Preferred Qualifications Actively studying LensCrafters Final Inspector Certification Actively studying LensCrafters Quality, Fitting and Adjusting Program Previous experience in customer service and retail Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-[phone number] or e-mail (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Example 3

LensCrafters - Student Optician Date: Jun 18, [phone number]Brand: LensCrafters Location: Ottawa, ON, CA, K2B 8C1 Requisition ID: [phone number]Store #: [phone number]LensCrafters Position:Casual Part-Time Total Rewards: Benefits/Incentive Information At LensCrafters, we love eyes and we care about the people behind them. LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 35 years. With a career at LensCrafters, you’ll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you’ll be helping people look and see their best. General Function The Student Optician creates exceptional value in the lives of customers by delivering Signature Customer Experiences. Ensures customers are always delighted by performing the key steps of our selling model. Develops the optical skills of others and creates an effective learning environment. MAJOR Duties AND Responsibilities Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process steps: Execute our CEE Service Model through Connect, Explore and Exceed Ability to support problem solving and troubleshooting Will engage patients, customers and fellow associates with use of our technology to support experiences. Delivers the Diamond Service Principals and Service Vision Celebrates the LC Advantages and is a leader in the location that sets the tone for customer service Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems. Assists the customer in selecting frames and lenses that are best suited for their lifestyle, Rx, and price needs. Suggests improvements and recommends solutions to problems. Assist other retail associates with difficult and complex areas of customer product needs and prescriptions. Shows patience and courtesy with indecisive or hard-to-please customers; tracks down answers to unfamiliar questions or products. Assists co-workers who have questions or problems; cooperates readily in group efforts. Is a leader in optical acumen that provides a voice for associates due to their expertise. Under the Supervision of a Licensed Optician Educates the customer on LensCrafters' guarantees and services including: eyewear care tips, complimentary adjustments, follow-up services, protection plans and warranties. Handles tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, is thorough and exact in details. Ensures finished eyewear meets LensCrafters' optical standards and customer Celebrates the LC Advantages at dispense. Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail. Accurately operates the Point of Sale cashier terminal, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, discounts, insurance and coupons. Proficient in Order tracker to support customers getting orders RWP. (ready when promised). Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided planograms. BASIC Qualifications Currently enrolled in Opticianry program Optical dispensing experience Knowledge of current optical theory and merchandise Knowledge of current store merchandise assortment and use of Inventory management systems. Strong communicator and listener Sales skills – ability to use and carry a IPAD / tablet Comfortable with use of technology to engage patients, customers and associates. Preferred Qualifications Actively studying LensCrafters Final Inspector Certification Actively studying LensCrafters Quality, Fitting and Adjusting Program Previous experience in customer service and retail Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-[phone number] or e-mail (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law. Job Segment: Retail Sales, Retail

Example 4

A little bit about who we are and what we believe: We are an eclectic, vibrant and open-minded team looking to change the notion that quality optical products and services need to come at a premium. We've invented a modular frame system, you can read more about us here: [website] Your day-to-day is: * Disrupting the optical industry! * Providing the most personal, and kind customer service imaginable * Optical dispensing, including both spectacle and contact lens fitting * Edging lenses to fit into Dresden’s simple XS, S, M and L frames * Administration and general retail duties including maintaining customer records, placing and fulfilling orders, stock control, keeping the store neat and tidy, cashing in and out and opening and closing the shop. * If you see a problem, fix it and who knows, you could be our next GM! You are: * Living or willing to travel to downtown Toronto * Aligned with our vision and interested in being a part of Dresden’s vision of putting people and the planet on the same level as profits * Able to communicate well, with compassion and warmth and have fun at work * Able to work weekends * Craving a busy work environment where everyday is a bit different * Willing to travel internationally occasionally (not a make or break thing though) Qualifications: * Must be a registered optician but we'll consider student opticians too * License to kill (optional but nice to have) * A decent taste in music (we're firm on this one) Perks: * Bonus incentives to boost your income * Equal pay for equal work and equal opportunities * OAC/OOA Annual Membership fees covered * Free concerts tickets to most shows at the Opera House * College of Opticians Liability Insurance - 3 Million * Vibrant urban locations across Toronto * Ability to work in a new start-up environment * A positive, diverse and fun team atmosphere * Fully accessible shops to all * An exciting, inclusive, and unique company that promotes from within Like our customers, we are open and tolerant, green and arty, edgy and odd, and busy having fun at work. No need for a formal cover letter, just tell us about why you’d be an awesome addition to our culture and team. *If you don't take the time to write us a short note about yourself, we won't take the time to consider you - just being up front.* *Bonus points will be awarded to those who have special skills such as juggling, Rubik’s Cube wizardry or workplace proficiency in Klingon. Benefits: * Extended health care * Vision care * Vacation & paid time off * Dental care * Casual dress * Company events & social hours * Disability insurance * Bonus scheme * Education reimbursement Job Types: Full-time, Part-time, Internship, Contract, Casual, Permanent Salary: $25.00-$30.00 per hour Additional pay: * Bonus pay Benefits: * Casual dress * Dental care * Extended health care * Life insurance * Paid time off * Store discount * Vision care Schedule: * 10 hour shift * Monday to Friday * Weekends Experience: * registered or student optician: 1 year (Preferred) Part-time hours: 20-40 per week Job Types: Full-time, Part-time Salary: $25.00-$30.00 per hour Part-time hours: 20-40 per week Job Types: Full-time, Part-time, Permanent Salary: $25.00-$30.00 per hour Additional pay: * Bonus pay Benefits: * Casual dress * Company events * Dental care * Extended health care * Paid time off * RRSP match * Vision care Schedule: * 8 hour shift * Weekend availability * Optician's License (preferred) Work remotely: * No

Example 5

Favourable hours at Kemptville Optometric Centre. We are offering a full time position with 35-40 hours per week. If you are tired of long evening and weekend hours, come join our team. While there may be some light evening hours involved with this position, the hours are primarily 9-5 office hours. We have a brand new state-of-the-art office. Our modern dispensary utilizes a VisioOffice, and is paperless. The individual in this position will be expected to provide superior customer service by demonstrating professionalism as well as a friendly and outgoing demeanor. We expect the individual to be passionate about providing quality service and eyewear, and to be determined to positively impact the lives of our patients. Starting salary will be influenced based on experience. Duties will include the selection, fitting, ordering, repair and dispensing of eyewear, Optometric pretesting, appointment booking, as well as some reception duties. Expected start date: [phone number]12-06 Job Type: Full-time Salary: per hour Benefits: * Vision care Schedule: * 8 hour shift * Monday to Friday * Optician License (preferred) Work remotely: * No

Example 6

We are looking for a personable and fashion-forward individual to join our busy optometric clinic. As an optometric assistant/optician, you will be responsible for running the optical department. You will be representing the practice as the eyewear expert and are integral to our continued success in serving our community! Primary duties will involve frame selections, optical ordering and board management. You will also be assisting in other areas of the practice such as reception, pretesting and administration. *_*_ _*_* *_What We Offer: _* * a small business environment where you will be a valued team member * both the challenges and rewards of working in a health care and retail environment * skills advancement with training and educational opportunities * feeling like you made a difference every day *_*_ _*_* *_What We Are Looking For_*: * professional and outgoing demeanour * outstanding customer service skills * a keen eye for eyewear and fashion * ability to maintain a high level of accuracy and confidentiality concerning medical and financial information * ability to interact with patients of all walks of life, ages 0-100 * proficient with computers and digital tools * ability to learn quickly in a fast-paced environment * always striving for excellence *_*_ _*_* * full-time availability Monday to Friday, 9 am - 5 pm * dependable and punctual * experience in the optical industry is an asset but not required * a positive attitude and willingness to learn Would you please send your resume along with a cover letter outlining any relevant experience and why you are interested in working with us? If you are looking for a workplace where you can grow and thrive while making a difference in your community, we want to hear from you! Expected start date: [phone number]12-13 Job Types: Full-time, Permanent Benefits: * On-site parking * Vision care Schedule: * 8 hour shift * Monday to Friday COVID-19 considerations: We have strict COVID-19 policies in place to keep everyone safe. Masks are mandatory in the office, and all staff and visitors are screened before entry. Experience: * Customer service: 1 year (preferred)

What does an Optician do?

An Optician is a vision care provider who is responsible for helping patients choose and use contact lenses and eyeglasses. This professional assists customers who have obtained prescriptions written by an Ophthalmologist or Optometrist. They may also repair and replace eyeglass frames to ensure a good fit. Besides this, Opticians educate customers about lens treatment and eyewear. For instance, a customer might need to know how to care for their eyeglasses.

Optician skills and qualifications

The ideal candidate for the optician job possesses excellent communication skills. A candidate who is good with children is also preferable, since sometimes opticians may interact with children who need eyewear. Some of the top skills and qualifications needed for this job may include:

  • Guiding customers through the process of purchasing the correct eyewear
  • Taking accurate measurements of customer faces and eyes to get the right fit
  • Knowing how to match the lens specifications to the prescriptions
  • Updating the in-house system, handling appointment scheduling, and following-up with customers to remind them of upcoming appointments
  • Talking to customers in a shop or clinic to suggest eyeglass accessories like lens cleaners and cases

Optician experience requirements

Successful Opticians usually have at least three years experience. This type of optical professional can operate lensometers and other optics equipment. Someone with experience in both glasses and contact lenses can make a good Optician. They need to be able to read and understand optical prescriptions. In addition to this, the right candidate needs to be proficient with computers, especially office applications. Lastly, an Optician with any experience in a retail setting would be considered an asset.

Optician education and training requirements

Opticians must have a minimum of a high school diploma or GED. In some cases, you may consider candidates without high school education if you provide on-the-job training. Many Opticians today study a one-year certificate in opticianry or a two-year associate’s degree. 

Give priority to candidates who have completed relevant coursework in opticianry programs such as eye physiology, optics, administration, mathematics, and business administration. You also need to make sure that students with certificate programs or associate’s degrees have completed a period of supervised clinical work and passed their opticianry licensing examinations.

Optician salary expectations

According to Indeed Salaries, an Optician in Canada earns an average yearly salary of $40,869. This amount is subject to change depending on a company’s location and size, and the applicant’s previous experience, education, and training.

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Optician job description FAQs

Are Opticians Doctors?

Opticians, Ophthalmologists, and Optometrists are all medical professionals who specialize in eye care. While Opticians are generally not medical Doctors, they help patients fit contact lenses, eyeglasses, and other vision correcting gadgets. They act according to prescriptions given by Ophthalmologists and Optometrists. Opticians also advise customers on the characteristics and styles of eyewear that are most suitable for their needs.

Who do Opticians work with?

Most Opticians work with Optometrists and Physicians, especially if they are in an eye clinic or hospital. However, they can also work in a retail setting, advising customers on the best eyewear according to their prescriptions. In such environments, Opticians work with Lab Technicians, Administrative Assistants, and other Sales Staff.

How long do Opticians work during the week?

Opticians typically work from 9:00 am to 5:00 pm for 40 hours a week. Oculists who work in retail or large chain shops usually end up working through the weekend and longer hours than those in smaller stores.

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