Operations Manager Job Description: Top Duties and Qualifications

An Operations Manager, or Manufacturing Manager, oversees the general operations of a company to find any areas in which the company in question can improve. They plan long-term initiatives for success, work with various teams and departments on improvements and solutions, and analyze budgets to minimize costs. 

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What does an Operations Manager do?

Operations Managers work with various departments in the company, from advertising to finances to human resources. They monitor changes in the market and adjust plans accordingly. Additionally, Operations Managers communicate their findings and plans with the company’s executives to ensure changes are implemented correctly.

Operations Manager duties and responsibilities

There are many duties an Operations Manager must fulfill to excel on the job, including: 

  • Creating long-term plans and initiatives to accomplish company goals efficiently
  • Coordinating with other teams to implement strategies and cross-training efforts
  • Analyzing budgets to minimize expenses without sacrificing profits
  • Developing and implementing strategies to keep employees motivated and dedicated
  • Creating presentations and communicating with executives about plans and strategies
  • Identifying problems and coming up with effective solutions quickly
  • Monitoring changing market conditions and adjusting strategies accordingly
  • Conducting interviews with prospective candidates 

Operations Manager skills and qualifications

An Operations Manager must possess several prerequisite skills and qualifications to adequately accomplish their range of tasks efficiently, including: 

  • Analytical skills 
  • Problem-solving skills
  • Policy planning skills 
  • Written and oral communication skills
  • Financial planning, auditing, and budgeting skills
  • Ability to identify opportunities
  • Ability to build relationships with partners and other organizations

Operations Manager experience requirements

Considering that an Operations Manager is a senior position, it is preferable for candidates with extensive experience. The exact amount of experience required can vary, though. For instance, a smaller operation may consider a candidate with five years experience or less. In contrast, someone needed for larger operations may need more than 10 years of experience. Candidates with other relevant managerial experience may also be considered.

Operations Manager education and training requirements

Typically, candidates will hold a bachelor’s degree in operations management or business management, along with several years of work experience. Depending on the nature of your business, you may also be willing to consider someone with another type of degree. Candidates with a high school diploma or GED can still be considered if extensive on-the-job training is provided, or they have relevant industry experience.

Operations Manager salary expectations

According to Indeed Salaries, the average salary for an Operations Manager is $68,804 per year. Of course, salaries can vary quite a bit depending on the candidate’s experience level, the location of the position, and the hiring practices of the company itself.

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Operations Manager job description FAQs

What's the difference between a General Manager and an Operations Manager?

A General Manager and Operations Manager have a lot of the same duties and responsibilities. That said, a General Manager often ranks higher than an Operations Manager. An Operations Manager is responsible for ensuring the company’s daily operations are running smoothly. Meanwhile, a General Manager ensures the company’s business is meeting its quarterly goals. Part of those quarterly goals would be operating smoothly, but that’s just a part of the bigger picture that a General Manager would be accustomed to handling.

How can you make your Operations Manager job description stand out?

A good Operations Manager job description highlights details about the industry, specific responsibilities, and company goals. Including details about the size of the business helps give job seekers an idea of the scale of operations. Be sure to include any benefits like extended vacation pay or pension programs to attract more candidates.

What should you look for in an Operations Manager resume?

An Operations Manager is a senior leadership role, so hiring the right candidate is critical to any type of business. Pay special attention to the previous experience on an Operations Manager’s resume, as this will highlight the most important skills such as their leadership abilities and understanding of the industry. It is critical for Operations Managers to have the proper specialized training or certifications necessary to operate the equipment they oversee. That said, it is equally crucial for the candidate to have experience in planning, organizing, and performing administrative duties.

Who reports to an Operations Manager?

An Operations Manager is in charge of the company’s overall operations, so several people will likely report to them. If a company has multiple factories, for example, all of the Factory Managers would report to the Operations Manager. In smaller companies, an Operations Manager and Factory Manager may be one and the same. In this case, the employees would report directly to the Operations Manager.

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