How to write a Network Technician job description
Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.
Network Technician job title
A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.
Examples of Network Technician job titles
Network Technician job summary
A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.
Example of a Network Technician job summary
Our organization is looking for a Network Technician who can offer quality support to internal team members and external clients over the phone, via email, through live chat and in person. The Network Technician will troubleshoot software and hardware issues to determine where repairs need to be made and then plan those repairs with the Network Manager. The successful applicant will also be responsible for ensuring that all cable connections, from building to building, are intact and offering complete flow of data.
Network Technician responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.
Examples of Network Technician responsibilities
Troubleshoot computer software and hardware issues and make repairs and perform scheduled updates
Partner with the IT team to ensure that security software is properly installed on employee computers
Provide technical support to clients through various channels of communication
Inspect cable lines to ensure that they are intact and working optimally
Field questions from employees about software installation and hardware upgrades
Network Technician qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
Examples of Network Technician skills
Bachelor’s Degree in Computer Engineering or related field
5+ years’ experience in an IT support role
Must possess a basic understanding of computer network cabling
Strong background in server management and software installations and upgrades
Exceptional customer service skills
Able to lift up to 50 lbs without assistance
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