What does a Medical Receptionist do?
A Medical Receptionist has similar duties to other Receptionists, but they specifically serve the administrative needs of a hospital or medical practice. They speak with patients, set up appointments, assist in document filing, and maintain patient records. Calling patients to remind them of their scheduled appointments and helping them schedule testing for off-site services are other major components of this job. Medical Receptionists may also assist patients in filing insurance claims and processing payments.
Medical Receptionist skills and qualifications
Medical Receptionists will need to possess several prerequisite skills and qualifications, including:
- Written and oral communication skills
- Scheduling and time-management skills
- Prioritization and organization skills
- Analytical-thinking and problem-solving skills
- Proficiency with computer software like Microsoft Office and Google Calendar
Medical Receptionist experience requirements
Candidates with a year or two of prior experience as a Receptionist are often preferable. You may also consider candidates who have previously served in a customer service role or worked as an Administrative Assistant. A basic understanding of medical terminology is an asset, though a medical receptionist can learn this on the job.
Medical Receptionist education and training requirements
Candidate education will range from a high school diploma or GED to those with a related diploma, or associate or bachelor’s degree in a relevant area of study such as office management or business administration. Overall, a Medical Receptionist needs to have training that focuses on computer skills, clerical tasks, and the ability to work with office systems.
Medical Receptionist salary expectations
According to Indeed Salaries, average pay for a Medical Receptionist is $16.77 per hour. While this is the general average, specifics can vary based on the amount of experience a candidate has, the location of the position, and the company itself.
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