Leasing Agent Job Description: Top Duties and Requirements

A Leasing Agent, or Leasing Consultant, works with property owners to help find tenants for their properties that are available for rent. Their duties include showing off rentable properties to prospective tenants, conducting administrative tasks like credit and background checks, and organizing payments and applications.

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Leasing Agent duties and responsibilities

A Leasing Agent has duties and responsibilities they must fulfill throughout the regular course of their job. Primary duties for most Leasing Agent positions include:

  • Prepare properties for rent to show prospective tenants
  • Give tours of open listings
  • Portray the property and amenities in a positive fashion
  • Use a variety of methods to advertise rental properties
  • Determine the needs of potential tenants
  • Maintain working knowledge of the property market
  • Ensure the property is well-maintained
  • Collect and organize important documents and payments
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Leasing Agent Job Description Examples:

 

Example 1

Leasing Representative, Dartmouth, NS Killam Apartment REIT ([website]), is a growth-oriented real estate investment trust which owns, manages and develops multi-family residential properties in Atlantic Canada, Ontario, Alberta and British Columbia. Killam is focused on maximizing its value and long-term profitability through increasing earnings, expanding the portfolio through acquisitions and developing high-quality properties in its core markets. We are looking for an energetic and results oriented Leasing Representative to join our Leasing Team in supporting our properties located in Dartmouth NS on a full-time basis.
  • Field all leasing communication, by phone and email and in person
  • Perform showing of suites and tours of properties
  • Follow up with prospective tenants after showing to close the sale
  • Manage electronic advertisements for a portfolio of properties
  • Processing applications and lease signings
  • Other duties as assigned Qualifications:
  • 1-2 years’ experience in a similar role, property management and/or real estate
  • 1-2 years’ experience in sales, marketing and customer service
  • Bachelor degree is an asset
  • Excellent written and verbal communication skills
  • Strong computer skills including Microsoft Word and Excel
  • Experience with posting ads on Kijiji, and working in Yardi considered an asset
  • Must be flexible including working on
  • Must have own vehicle Killam Apartment REIT offers a comprehensive benefits package including dental, health and employee unit purchase plan. This is an exciting and challenging position in a growth oriented organization. If you are a team player with proven ability to excel in a dynamic, fast-paced environment this may be the opportunity for you. Application: Please fill out our online application form. Closing Date: Friday, June 18, [phone number]Killam is an equal opportunity employer. We are committed to providing a supportive and inclusive workplace for all employees. Employees will be given support and encouragement to develop their full potential and utilize their unique talents. We thank you for your interest in our company and all qualified applicants will be considered; however, only those chosen for an interview will be contacted.
  • Example 2

    Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service. Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service. The Leasing Agent works with the on-site Resident Managers and is responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents. Responsibilities: Leasing: - Encourage appointments or viewings with all prospective resident -callers or walk-ins - Qualify prospective residents to determine their needs and suitability as candidates - Tour prospective residents through suites for lease - Answer phone calls and give out leasing information as dictated by - Shop competition through phone calls and site market surveys - Assist with the composition of newspaper advertisements - Compile and update listings of available rental units Renting & Administration - Prepare, process rental applications - Contact credit bureau, previous landlords, and check employment history to assess credit worthiness of prospects - Follow up with new residents to ensure satisfaction with their suite and determine if they have further needs - Follow up with existing residents to ensure work orders have been completed correctly and in a timely manner - Utilize computerized property management system to record transactions and run various operating reports Marketing & Business Development - Maintain an overall focus on enhancing the customer experience - Hold open houses - Create and prepare any newsletters, flyers and written summaries of available suites - Communicate with prospective residents requiring information - Help coordinate resident events (socials etc.) - Assist Regional Coordinator of Marketing & Development where required Required Skills & Experience: - Exceptional customer service skills - Professional Presentation - Strong interpersonal skills - Excellent written and oral communication skills - Maintain a professional and presentable appearance at all times - Strong command of MS Office products: Word, Excel, PowerPoint - Self starter with high degree of initiative, creativity and flexibility - Five Years Experience with leasing apartments or selling condominiums To apply for this position please send resumes to We thank all those who apply, but only those selected for an interview will be contacted. We thank all those who apply, but only those selected for an interview will be contacted. Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English. Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

    Example 3

    York Property Management is hiring for a Leasing Agent and Property Assistant at [phone number]Meadowbrook Lane in Windsor. The Leasing Agent is primarily responsible for showing apartments to prospective tenants, completing Rental Applications with interested prospects and inspecting apartments to determine whether they are ready for occupancy. In addition, the Leasing Agent is responsible for delivering paperwork to current tenants and collecting rent payments and other correspondence from drop slots within each building. This position works in collaboration with the Property Administrator and reports to the Site Manager. *Leasing Apartments* * Respond to inquiries from prospective tenants in person, via email, and over the phone in a prompt and courteous manner * Assess prospect’s needs and provide information about buildings, units, amenities, shopping and schools nearby, as well as rental price, utilities and terms of lease. * Schedule and attend appointments to show units * Show vacant and occupied apartments and townhomes to interested prospects. * Complete Rental Applications * Sign Tenancy Agreements (leases) * Move in new residents to provide keys and Welcome Packages and answer any questions about the unit and/or building * Maintain relationships with current residents and relay tenant issues and complaints to the Property Administrator * Report required repairs within the buildings to the maintenance department * Represent the company in a friendly and positive manner *Inspections* * Complete Move In Inspections with new residents * Take photos when completing inspections and upload them to property management software * Document maintenance required for turnover of unit and communicate to the maintenance department *Collection and Delivery* * Deliver letters, notices and forms to current tenants * Post notices in the buildings * Regularly check drop boxes at buildings * Open doors for cable and internet technicians and contractors * Track and record prospect inquiries and submit report to Head Office on a weekly basis * Maintain Vacancy Report and Move In/Move Out Schedules Priorities change regularly in this position and the candidate must be flexible and willing to change roles and as required. *Skills and Qualifications* * A minimum of one years of residential property management experience is required * Knowledge of the Residential Tenancies Act (preferred) * Computer proficiency and the ability to learn property management software * A minimum of one year of experience in property management and/or administration (preferred) * Customer service and public speaking skills and experience * Verbal and written communication skills and the ability to produce accurate documentation * Organizational skills and the ability to multi-task in a fast-paced environment * Ability to work independently and as part of a team * Ability to maintain lasting relationships with tenants and staff members * Ability to take initiative and work with minimal supervision * Negotiation and decision-making skills * Ability to remain calm in stressful situations and to maintain a high level of confidentiality * A valid Driver’s License and access to a personal reliable vehicle is mandatory for this position *About us: * York Property Management (YPM) manages 3,500+ residential apartment suites in Southwestern Ontario. YPM offers a variety of different layouts of suites which accommodate a diverse demographic of young couples, families, students and retirees. The company employs over 90 individuals working at head office, on site, or at various properties managed by YPM. * _York Property Management is committed to providing a safe, healthy and inclusive work environment. We welcome applications from people with disabilities and diverse backgrounds, identities and cultures. Accommodations are available throughout the application and interview process upon request. _ Successful candidates, as a condition of job offer, would be required to provide a satisfactory criminal record check. Compensation is negotiable and will be determined upon the interview process and a benefit package will also be offered. * Job Types: Full-time, Permanent Benefits: * Dental care * Extended health care * Life insurance * Vision care Schedule: * 8 hour shift Experience: * property management: 1 year (preferred) Work remotely: * No

    Example 4

    DEL Management Solutions Inc. is currently seeking a *Property* *and Lease Administrator* to join our team in Toronto. The *Property* *and Lease Administrator *works under the direction of the Property Manager. The Property and Lease Administrator is responsible for the leasing administration of a portfolio of properties for our client(s). This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills efforts, or working conditions associated with the job. It is intended to provide a description of those principal job elements. All job descriptions are subject to change. As a member of the property management team, the key responsibilities of the Property and Lease Administrator include but are not limited to: *Responsibilities: * * Property management office administration * Tenant relations/ customer service, * Tenant file administration * Lease administration, tenant liaison, maintenance management * Office administration including extensive computer work, distributing correspondence to tenants, filing of finalized deals, answering phones, and other office duties as assigned. * Receive all residential leasing inquires via email, telephone, or in-person while returning calls promptly and courteously * Show suites, tour prospective tenants through the property and show suites that are available for rent * Tenant Agreements - Complete rental applications with prospective tenants. Ensure applicants are befitting of company's standards and are compatible as neighbors to existing Tenants * Other assignments within the scope, spirit, and purpose of the job as reasonably requested from time to time by management * * Minimum two (2) years of experience in residential property management; * Knowledge of RTA an asset; * Ability to meet deadlines proficiently; * Demonstrates a high degree of integrity * Superior oral and written communication skills. * Strong computer skills – MS Word, Excel, and Outlook. * Energetic leadership. Enjoys leading by example. * Using a “can-do” attitude that will positively influence, motivate and energize the team. * Proven ability to identify, evaluate and develop new ideas with supportable results, * Solid Analytical Strengths. Ability to apply logic and reasoning to effectively manage projects, analyze complex financial, legal, and contractual problems, and provide solutions or This is an excellent opportunity for a career-minded property management professional looking for a challenging opportunity. Thank you in advance for your interest. We regret that we can only respond to candidates chosen for an interview. Candidates must live and be authorized to work in Canada. *Please note: * Successful candidates will be asked to provide proof of their Covid-19 vaccination status. Accommodation will be provided to candidates who are legally entitled to accommodation. _DMS is one of Canada's premiere real estate services companies managing a wide range of property types providing tenants and landlords with superior service and outstanding value. DMS was ranked Canada’s number 1 managing company in August [phone number]by Canadian Apartment Magazine and is currently managing over 18 million square feet with a value of over $3.5B._ _We are an equal opportunity employer and will provide accommodations during the recruitment process upon request._ #DMSP Job Types: Full-time, Permanent Benefits: * Dental care * Extended health care * Paid time off Schedule: * Day shift Experience: * residential property management: 2 years (required) * leasing: 1 year (required)

    What does a Leasing Agent do?

    A Leasing Agent is the person prospective renters will be interacting with when inquiring about a rental property. Their job is to make the property look as appealing as possible, in order to make a sale. They will prepare rental properties for presentation and take prospective tenants on tours highlighting all the amenities the rental has to offer. A Leasing Agent is also responsible for organizing application documents and collecting all necessary payments such as security deposits.

    Leasing Agent skills and qualifications

    Numerous skills are required for an effective Leasing Agent. The most important skills a candidate will need include:

    • Active listening and empathy
    • Real estate industry knowledge
    • General sales experience
    • Written and oral communication
    • Organizational skills, both physical and digital
    • Public speaking and presentation
    • Interpersonal skills

    Leasing Agent experience requirements

    Given the important role a Leasing Agent plays in the overall success of a rental property, most positions require some experience. At least three years of experience in leasing work is typically required, but exposure to general administrative work and hospitality services may also be suitable. 

    Leasing Agent education and training requirements

    In terms of formal education, a diploma or a GED will usually suffice for a Leasing Agent candidate. An associate degree may be preferred for a Leasing Agent position, but not having one doesn’t automatically disqualify an applicant. As long as they can demonstrate a working knowledge of the real estate market, candidates are typically sufficiently educated for the position. Applicants may have also taken real estate courses offered in their area.

    Leasing Agent salary expectations

    According to Indeed Salaries, the average salary for a Leasing Agent in Canada is $54,887 per year. Rates will vary based on the candidate’s experience, the location of the job, and the hiring company.

    Job description samples for similar positions

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    Leasing Agent job description FAQs

    What qualities make a good Leasing Agent?

    Leasing Agents need several qualities for success, but the two most important are customer service and knowledge of the market. They need to be able to make potential renters feel welcome and ensure their specific property or amenity needs are addressed. To do this effectively, the Agent will need to have detailed knowledge about what the listing can offer while highlighting the most popular features both within the community and individual units.

    What should you look for in a Leasing Agent resume?

    While customer service skills and experience are always important in a Leasing Agent resume, you should look for prior experience or skills specifically related to leasing. An ideal candidate should be able to demonstrate sales and administrative skills to be able to fulfill all aspects of the role. Any extra experience or additional certifications in real estate would be an added bonus for a candidate.

    What's the difference between a Leasing Agent and a Real Estate Agent?

    The primary difference between a Leasing Agent and a Real Estate Agent is that a Leasing Agent deals with rental properties, while a Real Estate Agent works in a wide variety of properties including residential and commercial listings for purchase. Additionally, a Leasing Agent does not need a real estate licence to perform their duties, while a Real Estate Agent does. However, a Leasing Agent must work under the property owner or someone who has a real estate licence.

    Who does a Leasing Agent report to?

    A Leasing Agent generally reports to a Property Manager, but that role can take many different forms. A Leasing Agent may work for a management company in which the Property Manager is more of a contractor to the property without any connection to the property or owner. Alternatively, the Property Manager could be a person hired specifically by the property owner to manage that singular property. Additionally, the Property Manager could be the owner themselves.

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