What does an IT Business Analyst do?
An IT Business Analyst supervises computer networks and programs used by companies. They determine which upgrades and installations will make employees and processes more productive. They also suggest ways to align a company’s technology with its business strategies and goals. They meet with executives often to learn more about their goals and propose solutions to problems. They may also conduct surveys of computer systems, review suggestions from users, and provide cost estimates and benefit analyses for upgrading or updating software or hardware.
IT Business Analyst skills and qualifications
Successful IT Business Analysts have a combination of technical and social skills. They can find errors in programming code, suggest ways to improve software and hardware, and interact with many employees and clients. Top skills and qualifications for IT Business Analysts include:
- Excellent customer service skills
- Outstanding written and verbal communication skills
- Ability to determine which features people will use most and help the company implement a software or hardware upgrade to add them
- Extensive understanding of operating systems and programming languages like C++, HTML, Java, Linux, Oracle, Pascal and Delphi
- Ability to work under pressure in a fast-paced environment
IT Business Analyst experience requirements
Most IT Business Analyst jobs require three to five years experience in a similar position. If your position is for a junior IT Business Analyst, you may consider someone with computer programming and data analysis experience who hasn’t worked as an IT Business Analyst before. Experience as a Computer Programmer, IT Analyst, or Software Engineer is ideal.
IT Business Analyst education and training requirements
Most IT Business Analyst jobs require a Bachelor’s degree in computer science, computer systems engineering, software engineering, or a related field. You may ask for programming certifications from software vendors as well. On-the-job training is usually required.
IT Business Analyst salary expectations
According to Indeed Salaries, the average salary for an IT Business Analyst in Canada is $44,249 per year. Pay rates depend on the location of the position, the education and experience levels of the candidate, and the employer.
Job description samples for similar positions
If an IT Business Analyst isn’t exactly what you’re looking for, some samples of other job descriptions that may fit your company’s needs include: