What does a General Manager do?
A General Manager oversees the operations of a business by managing a team of workers from one or more departments. They also oversee how different departments and teams within the company work together, along with the relationships between teams and the business’s customers and clients. The General Manager will have to interact with customers or clients directly as well. Along with these responsibilities, the General Manager ensures that the business is running as efficiently, profitably, and productively as possible.
General Manager skills and qualifications
Quite a few skills are necessary for a General Manager to be effective. Here are the skills and qualifications you’ll want to look for:
- Managerial skills and leadership skills
- Problem-solving and critical-thinking skills
- Strategic business planning
- Social and intrapersonal skills
- Data analysis skills
- The ability to work in a fast-paced environment
- ServSafe practices, in some cases
- Ability to train and coach other employees effectively
General Manager experience requirements
General Managers are typically required to have extensive experience in managerial positions. They not only need at least five years’ experience in a role managing employees, but they’ll also need to be intimately familiar with the specifics of the industry to ensure they have a frame of reference for ideal operations. In many cases, General Managers are promoted from within to ensure that the candidates already have knowledge of the industry and the company, but it’s common for companies to seek an outside hire with demonstrated managerial and leadership success.
General Manager education and training requirements
A General Manager needs to have a wide range of expertise, and that typically comes from extensive education and on-the-job experience. Many positions prefer candidates to have a master’s in Business Administration, though some positions prefer candidates with a combination of education and on-the-job experience. At minimum, General Managers should have previous experience in managerial or supervisory positions.
Account Executive salary expectations
According to Indeed Salaries, the average salary for a General Manager is $58,179 per year. That’s just an average salary, so keep in mind that it can vary based on experience, location, and company.
Job description samples for similar positions
General Manager may not be the exact position you’re looking for. If that’s the case, be sure to check out these similar job descriptions.