Communications Officer Job Description: Top Duties and Requirements

A Communications Officer is someone who uses content and copy to help boost an organization’s brand both internally and externally. Their main duties include writing and editing content for the organization’s promotional materials, handling any media inquiries, and developing strategies to help boost the company brand.

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Communications Officer duties and responsibilities

A Communications Officer job description should specify if the role will be for internal or external communications so that specific tasks can be laid out and identified. Some of their most important duties and responsibilities include:

  • Building and maintaining effective working relationships with internal stakeholders and teams to ensure any content writing requests are fulfilled without errors or misinformation
  • Monitoring the brand reputation and discussions relating to the organization in media spaces while being able to respond to audiences on time
  • Monitoring and analyzing any benchmarks or metrics regarding the brand’s reputation and being able to make recommendations for improvement
  • Developing an overall communications strategy which could include events, social media, website content, press conferences, or emails
  • Creating timely and engaging content that is optimized for whatever platform it will be published on
  • Managing, planning, and coordinating media events
  • Writing and developing media materials which can include press releases, media advisories, public service announcements, and blog posts

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Communications Officer Job Description Examples:


Example 1

*Regina Head Office* *Temporary Appointment until approximately February 16, [phone number]* *Job Summary: * Advances the WCB’s mandate, programs and services with stakeholders through a variety of stakeholder communications, marketing and select events, requiring collaboration with WCB departments and business units in the design and delivery of the communications, marketing and events. * Two years successfully completed post-secondary education in Business, Public Relations and/or Marketing Minimum of four (4) years successful experience demonstrating the ability to do the following: * Communications, marketing and event planning and management (has planned corporate events from beginning to end) * Development and execution of projects and project planning * Budget management * Ability manage multiple projects simultaneously * Strong communication skills Job Type: Full-time

Example 2

*Position TITLE: Communications Officer - Permanent* *Location: *Brockville Board Office *Reports TO*: Manager of Communications *START: *Immediately *Salary*: $62,290.00 - $80,975.00, commensurate with experience *Posting CODE: *NUN-[phone number]11 *JOB Summary: * The Communications Officer is responsible for aiding in the development and implementation of internal and external communication strategies and plans that support strategic projects; assisting with media relations, writing news releases, providing communications support and training to school staff, and designing and implementing various marketing products and initiatives. In addition, the incumbent is responsible for producing high quality photos and promotional materials, managing social media messaging, conducting communications research and analyzing data, as well as assisting with crisis communication. Ability to produce high quality videos for promotional purposes and social media is a significant asset. This position requires regular travel throughout the region of the Board to attend various functions and events, including visiting multiple sites within the same workday. *Qualifications: * *Education & Experience: * Minimum 2 to 3 years of Specialized Community College in Journalism, Public Relations, Media Communications or a related field. Training or certification in social media, photography, videography, and project management considered an asset. Minimum 4 to 5 years of experience. *Skills Required: * *Specific knowledge of: * · Communication strategies and plans · Communication tools such as writing media releases and social media · Marketing and communication trends · Photography · Video production (an asset) · Specialized knowledge of a variety of computer programs; social media platforms; and other related tools including Adobe suite of products, MailChimp, Hootsuite, Canva, and video editing platforms *Competencies: * · Strong written and oral communication skills · Effective research skills · Self-starter with ability to work independently and in a team environment · Strong time management and multi-tasking skills · Understanding of marketing strategies, including social media marketing · Experience working on large projects with various groups of people *BRIEF LIST OF Duties: * *Assists with the management of media by*: · developing media briefings and news releases; responding to media enquiries as assigned · managing/monitoring social and traditional media and identifying opportunities for engagement, trends or other issues that are of significance to the organization · providing support to schools/board during a crisis *Develops and coordinates board and school communication strategies and processes using written, social media, video and communications by: * · preparing system and school messages · preparing special communications for governments at the federal, provincial, and municipal levels · assisting school staff with communication needs as required · creating/editing videos to support communications objectives · responding to public inquiries *Provides professional development and training by: * · providing communications support for school websites; training support to school staff · providing training of school staff in the appropriate use of social media, website, and video *Provides advertising and marketing by: * · Developing proactive communications plans, branding, and promotional plans using all forms of media · Creating graphics and formatted documents for system level projects (Director’s Annual Report, Strategic Plan, etc.) · Developing large scale communications projects *Other* · Photographing or videoing school and board events as required · Attending Board meetings as required *All applicants will be considered, however, only those to be interviewed will be contacted.* _The Upper Canada District School Board (UCDSB) is committed to equity in employment. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. UCDSB is committed to providing accommodations [for people with disabilities]. If you require an accommodation, we will work with you to meet your needs. This would be facilitated upon receiving an interview and would be done by contacting Human Resources._ Reference ID: NUN-[phone number]11 Application deadline: [phone number]12-07 Expected start date: [phone number]12-20 Job Types: Full-time, Permanent Salary: per year Benefits: * Company pension * Dental care * Disability insurance * Employee assistance program * Extended health care * Life insurance * On-site gym * On-site parking * Paid time off * Vision care * Wellness program Education: * DCS / DEC (required) Experience: * relations: 4 years (required) Work remotely: * No

Example 3

: *General Information*: As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups and women. * Ontario HUMAN Rights CODE: * It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include: * Photos * Any certificates that have photo identification * Driver’s licences * Police records checks Note: The above documentation will be requested by the Human Resources & Division should you be the successful applicant. If a Criminal Record Check is required it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application. * Accommodation: * Reasonable accommodations are available upon request for all parts of the recruitment process. * Privacy: *Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-[phone number]Application forms must reference the competition number and be submitted to Human Resources by 11:59 p.m. on the closing date. Job Description: *Position Summary: * Under the supervision of the General Manager, is responsible for the development of Departmental communication plan and promotional materials that support the overall communications plan. Provides advice and support for Departmental staff to communicate program information and receive public input using both traditional and new media channels. Promote Departmental services, programs, and initiatives. A key area of focus is communications planning and execution relative to the Community Strategies Section. * MAJOR Responsibilities: * * Participates as part of the Corporate Communications Team in developing, implementing, monitoring and evaluating the annual communications plan for the Development and Emergency Services Department. * Provides strategic and tactical communications for Departmental initiatives as assigned. * Provides strategic communications advice, planning and tools to support business goals, engage stakeholders, and facilitate Departmental and Corporate alignment with policies and priorities. * Researches, writes, and assists in editing various regular and recurring communication publications to the community. * Researches, writes, and distributes news releases, public service announcements, and background information to the media and others as required. * Stages news conferences and media briefings to promote major departmental initiatives and evaluates and monitors media coverage. * Updates and maintains current media contacts list. * Co-ordinates special events, displays, promotional materials, and advertising; co-ordinates other special projects, as assigned. * Serves as a website content resource for the Department, and liaises with web editors and approvers across the Corporation. * Prepares and analyzes web statistics. * Maintains up-to-date knowledge and awareness of emerging trends, developments, and issues within online and social media. * Contributes to Corporate publications to communicate departmental news to internal and external audiences. * Participates in project work as assigned. * Performs such other related duties as may be required. * Qualifications: * * * * A degree in communications, public relations, marketing, journalism, or related field and two years related experience; or * A diploma in communications, public relations, marketing, journalism, or related field and four years related experience * Demonstrated experience in website maintenance * * Must be proficient in the use of computers and current related software * Superior ability to communicate effectively and concisely, both orally and in writing * Must be a self-starter with proven organizational and time management skills * Ability to work well under pressure and deadlines and handle multiple projects * Must be at an intermediate understanding of graphic design, print production fundamentals and social media and trends * Must have an intermediate understanding of resourcing, scheduling and booking all media * Proficient with image editing software, digital camera, and Adobe Acrobat Standard * Proficient with social media * Assets: * * Experience with iCreate web management * Conditions OF Employment: * * Will be required to travel to various work locations and provide own transportation * Must be able to attend limited evening and weekend functions Job Type: Full-time

What does a Communications Officer do?

A Communications Officer can have many different responsibilities, and their daily tasks can range widely from managing social media to helping with media inquiries. Communications Officers may also be responsible for writing speeches and helping to prepare media talking points for key executives within an organization. A Communications Officer needs to be an excellent writer as the majority of their role is focused around writing, editing, and reviewing content.

Communications Officer skills and qualifications

A successful Communications Officer candidate will need to have strong writing and communication prerequisite skills to perform the duties of this job. Some other qualifications may include:

  • Teamwork skills and the ability to work independently
  • Flexibility to adapt to changing work conditions
  • Ability to take and give constructive feedback
  • Strong analytical and problem-solving skills
  • Strong attention to detail and ability to work with a high level of accuracy
  • Excellent grammar and writing skills 

Communications Officer experience requirements

Generally, a successful Communications Officer candidate will have at least two to three years experience related to content writing or media strategy within a professional organization. When posting the job description, it may be beneficial to include a request for portfolio submissions to get real-world examples of the writing capabilities of a candidate. 

Communications Officer education and training requirements

When looking for an candidate for a Communications Officer position, it may be helpful to look for someone who has obtained a bachelor’s degree in business, marketing, communications, journalism, public relations, or a related discipline. In some cases, a candidate will also have obtained an Accredited in Public Relations (APR) designation. Candidates with a Master’s degree may be preferred. A candidate with additional training certification in subjects related to communications such as social media management, digital marketing, email marketing, or related subjects should also be considered. 

Communications Officer salary expectations

According to Indeed Salaries, the average salary for a Communications Officer in Canada is $58,895 per year. The salary can vary depending on many factors including experience, location, or the company that is hiring.

Job description samples for similar positions

If a Communications Officer isn’t quite what you are looking for, other related job descriptions include:

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Communications Officer job description FAQs

What qualities make a good Communications Officer?

A good Communications Officer has the ability to take direction and constructive criticism well. If your organization has content distributed nationally, then it may be necessary to hire individually to cover multiple languages, or look for someone who is bilingual. Communications Officers should have excellent computer skills and be able to adapt copy based on the platform the information is published on.

What makes a good Communications Officer job description?

A good Communications Officer job description will explain in detail the kind of content the applicant will be working with. Because a Communications Officer is responsible for a wide range of tasks, it is best to be as specific as possible. Some roles require an applicant to work with online and digital copy only, so if this is the case be sure to list that. Additionally, if there are specific training or certification requirements to perform the duties of the role, such as a Google Adwords certification, be sure to mention that.

How do you make your Communications Officer job description stand out?

The best way to make a Communications Officer job description stand out is to specify if the role will be an internal communications role or an external one, as skills vary for both. If the role will be working with company executives, be sure to note that in the job description. Additionally, a Communications Officer job description should include the software programs or tools that will be used on the job such as SalesForce, and the Adobe Suite. If the role has company benefits such as a pension plan or an RRSP matching program, the job description is a great place to list that to help encourage more candidates to apply.

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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