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Commercial Manager Job Description: Top Duties and Requirements

A Commercial Manager, or Financial Manager, seeks opportunities to help a company grow. They oversee and manage financials, including risks, revenue, and client relationships. Their duties include negotiating contracts with new clients, overseeing the financial aspect of projects, and monitoring employee performance.

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Commercial Manager duties and responsibilities

When writing a job description for a Commercial Manager, it is important to specify the duties and responsibilities required to excel in the role, including:

  • Identifying emerging markets and opportunities
  • Performance tracking
  • Assisting the supply chain management team with forecasting and development of various markets
  • Meeting with staff members to help interpret contracts and commercial terms
  • Developing, buying, and managing all subcontracts
  • Reviewing process documents and addressing any business concerns with Project Managers
  • Creating and maintaining accurate customer information in internal systems
  • Collecting data for teams to help with project strategy and contractual fulfillment
  • Monitoring the performance of projects
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Commercial Manager Job Description Examples:

Example 1

We are seeking a Quantity Surveyor / Project Cost Controller / Commercial Manager with a background in civil construction and/or engineering. If you are a positive, people-oriented individual who is looking for a permanent, full-time position with opportunities for advancement then this job is the right one for you! This position will be based out of Cranbrook or East Kootenay�s.

Responsibilities:

  • Assist in preparation of Change Order and Engineering Value.
  • Track project budget, against cost-to-date and cost-to-complete.
  • Review the development schedule and develop cash flow projections.
  • Assist in the management of project WBS codes and budget production.
  • Preparing and analyzing deviation reports between the tender phase and IFC.
  • Management of project-level purchase orders, deliveries, invoices, and billing.
  • Analyze outcomes and write detailed construction progress reports.
  • Assist in the review of project documentation, and subcontract review.
  • Production of monthly commercial contract review.
  • Collaborate to determine the terms of the contract that affects the type, quantity, and format of the information required from subcontractors, in order to successfully deliver the works within budget and schedule.

    Qualifications:

  • Minimum of 5 years experience in civil construction in general, with a focus on highways, bridges, mining, and special structures.
  • Previous Highway Infrastructure/Mining/Heavy Civil/Civil Infrastructure experience is preferred
  • Advanced Microsoft Excel skill level
  • Bachelor�s degree in civil engineering or quantity surveying is preferred
  • Familiar with CCDC, MMCD, and BCMoTI contracts.
  • Demonstrated ability to work independently to organize and prioritize demands, handle multiple complex tasks simultaneously, set and meet deadlines, and follow through within a fast-paced environment with multiple and competing demands. With attention to detail.
  • Must be legally authorized to work in Canada.

    Job Type: Full-time

    Additional pay:
  • Overtime pay
    Benefits:
  • Extended health care
  • RRSP match
    Schedule:
  • 8 hour shift

    Ability to BC: reliably commute or plan to relocate before starting work (required)

    • Example 2

    Scope of Position

    The role will be based at the office located in Vancouver, BC and will report to the Chief Commercial Officer.

    Working in partnership with the Chief Commercial Officer, the Senior Manager Commercial is responsible for developing and executing the sales and growth strategy for innovative supply chain services, including transloading, cargo storage, railcar storage and intermodal services. The portfolio includes maintaining strong relations with existing clients and developing new customers and partnerships from Canada as well as the US.

    The Senior Manager Commercial will be responsible for developing a detailed understanding of customer�s logistics needs and design innovative and practical solutions that optimize customer supply chains and delivers efficiency and productivity improvements.

    This leader will be an ultimate problem solver and a creative and innovative thinker. To be successful, the individual needs strong technical and analytical problem-solving abilities to design/optimize supply chain networks and processes. Capable of working independently, developing macro sector strategies and customer-specific account plans, the individual needs to be able to communicate solutions and benefits to the customers and inside the organization. The person needs to be a strong relationship builder for long-term partnerships, engaging middle-level management of the customer�s organization with empathy and trust.

    Roles, Responsibilities & Expectations
  • Work with Ashcroft Terminal leadership to identify and shape the value proposition for the services that the Ashcroft Terminal offers.
  • Drive and recommend Commercial strategy, both short term and long term and should be focused on generating new streams of revenue.
  • Identifies optimal shipment and transportation routes with attention to the consolidation of warehousing and distribution.
  • Lead the charge for 'solutions selling' of Ashcroft's supply chain services for customers in raw materials, shipping companies and other cargo sectors.
  • Prepare sector/market analyses and identify, quantify and prioritize commercial opportunities for Ashcroft Terminal which will lead to achieving growth and revenue targets.
  • Build zero-based business cases for new commercial opportunities, seeking relevant operational and financial input and present to Ashcroft Terminal leadership.
  • Develop customer-specific engagement and account plans, including volume and pricing strategies to maximize asset utilization and growth.
  • Engage and build relations with decision-makers in the customer's organization and among supply chain partners.
  • Prepare and update commercial, contractual and marketing material.
  • Prepare internal reporting on commercial leads, conversion rates, customer/services information, profitability.
  • Provide commercial input into quarterly, yearly, and multi-year Ashcroft Terminal revenue projections.
  • Clear communication of service expectations within the organization; ensure operational compliance with the designed operating models

    Education and Experience:
  • Has multiple years of experience in building and delivering supply chain solutions.
  • Operational/commercial environment within a supply chain/terminal/shipping-related role.
  • Has interest and analytical capability to create value-added solutions for customers in other cargo segments (forestry, grains, mining, intermodal)
  • Innovative and creative in the pursuit of new customers and how Ashcroft can add value to their business.
  • Experience in preparing internal business cases, including financial and operational studies
  • Proven track record of trust-based customer relations.
  • Worked with North American railway and/or understands their networks, operations and pricing strategies is an asset.
  • Ideally, has worked with and/or understands ports and shipping
  • Can easily translate ideas, concepts and facts into a storyline, PowerPoint presentations and Excel spreadsheets.
  • Sets high-quality standards for own work, including attention to detail and execution

    Job Types: Full-time, Permanent

    Benefits:
  • Dental care
  • Disability insurance
  • Extended health care
  • RRSP match
  • Vision care
    Schedule:
  • 8 hour shift
  • Day to Friday

    • Example 3

    Commercial Manager

    What you need, when you need it! We are looking for a Commercial Manager to join our team in our Commercial department. Custom Helicopters Ltd. provides helicopter support to clients for various applications, while providing high-quality services with a commitment to safety, quality, and value.

    Reporting to the Director of Commercial, you will assist in the development of corporate growth and marketing initiatives, which meet and exceed the revenue expectations and needs of our existing and potential customers, as well as the retention of current business. This includes generating sales through new customer contacts, repeat customers and sales leads, while maintaining a high level of customer satisfaction and client retention levels. As the Commercial Manager you will assist with branding and marketing endeavors, and with planning, organizing, and developing the commercial strategy in accordance with company policies and procedures, current standards, guidelines, and regulations.

    Qualifications:
  • Diploma or Degree in business administration, or another related field with a specialization in sales or marketing (a combination of education and/or experience may be considered).
  • Excellent communication and interpersonal skills with the confidence to influence internal stakeholders and external bodies, as well as a high level of accountability, sound analytical thinking, organizational, and prioritization skills.
  • Knowledge in business, accounting, financial analysis, strategic/business planning, marketing, and operations.
  • Proficient computer abilities; including Microsoft Office (Word, PowerPoint, Excel, and Outlook), and other mobile technologies.
  • Ability to travel, both domestic and international.

    The successful candidate must provide a satisfactory Criminal Record Check, verification of full vaccination against COVID-19, and have a valid Manitoba Driver�s License and current Passport.

    Custom Helicopters Ltd. promotes a highly skilled workforce built on mutual respect, supporting personal and professional growth. We offer a competitive salary, along with a comprehensive employee benefit and Pension Plan, and Employee Share Purchase Plan.

    Job Types: Full-time, Permanent

    Benefits:
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Employee stock purchase plan
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
  • Work from home
    Schedule:
  • 8 hour shift
  • Monday to Degree (preferred)

    • What does a Commercial Manager do?

    A Commercial Manager establishes, creates, and manages contracts with customers to support the overall growth of a business. After they have sourced new clients, a Commercial Manager works with various internal teams to lead negotiations and reach agreeable terms and conditions for both parties. Commercial Managers also work to identify areas in contracts that could pose significant risk to a company. They manage relationships between customers and the company, and prepare contract reports.

    Commercial Manager skills and qualifications

    A successful Commercial Manager should have various prerequisite skills and qualifications required for the duties of this job, including: 

    • Understanding of complex management practices
    • Knowledge of finance, invoicing, and scheduling systems
    • Excellent oral and written communication skills
    • Strong interpersonal skills and ability to negotiate
    • Excellent project and budget management skills
    • Ability to solve problems quickly and react to situations in a calm and effective manner

    Commercial Manager experience requirements

    Suitable candidates should have three to five years’ experience in sales, marketing, finance, or law. Familiarity with project management or relevant leadership role is beneficial, and strong communication skills are key. Look for candidates who have soft skills like organization, problem-solving, creativity, and leadership.

    Commercial Manager training and education requirements

    Look for candidates with a bachelor’s degree in law, engineering, commerce, business, or an equivalent field. Experienced lawyers are often preferable, and formal training in contract law or contract negotiation is an asset. In some industries, like construction, you may choose to seek candidates with additional certifications, knowledge, or experience in that industry.

    Commercial Manager salary expectations

    According to Indeed Salaries, the average salary for a Commercial Manager in Canada is $88,292 per year. The salary can vary depending on experience, location, or the company that is hiring.

    Job description samples for similar positions

    If a Commercial Manager is not what you are looking for, some other related job descriptions include:

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    Commercial Manager job description FAQs

    What is the difference between a Commercial Manager and a Client Services Manager?

    A Commercial Manager works with internal teams and the client to negotiate contracts. Their goal is to ensure that their business is growing, and they are not taking on any unnecessary risks with new clients. A Client Services Manager most frequently works with clients to make sure they are updated through the entire project or contract. Their focus remains on client satisfaction and retention, while a Commercial Manager’s focus is on the business’ financial growth. Both roles need to maintain healthy working relationships with their clients.

    Do Commercial Managers have different responsibilities in different industries?

    The primary responsibilities and job functions of a Commercial Manager role typically stay the same regardless of what industry they are working in. However, in some industries, these managers may require additional training or knowledge in order to perform the role well. In the financial industry, for example, Commercial Managers need to complete their Canadian Securities Course (CSC) in order to better understand the contracts involved.

    What should you look for in a Commercial Manager's resume?

    The best way to make a Commercial Manager job description stand out is to provide detailed information about the company and the kind of clients or customers it serves. Any industry-related certification requirements, like a specific law degree, are key information to include to attract the best candidates for the position. If your company provides benefits like performance bonuses or RRSP matching plans, be sure to include those as well.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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