Clinical Manager Job Description: Top Duties and Requirements

A Clinical Manager, or Clinical Director, supervises the day-to-day activities of a healthcare facility by handling both medical and administrative tasks. Their main duties include developing and managing budgets, creating schedules for other employees, and hiring and training new team members.

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Clinical Manager duties and responsibilities

As Clinical Managers have both administrative and medical tasks to complete, their duties and responsibilities vary. Day-to-day duties and responsibilities include:

  • Oversee daily clinic operations
  • Develop, implement, and monitor the clinic’s budget
  • Take inventory, and order necessary supplies and equipment
  • Hire and train new employees
  • Create new policies and procedures and ensure they make staff aware of new changes
  • Supervise staff and complete routine performance reviews
  • Ensure the healthcare facility is following provincial/territorial and federal healthcare regulations
  • Update patient medical records 

Clinical Manager Job Description Examples:

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Clinical Manager

"Why Work for Us? Innovation. Act with Integrity. Collaboration. Embrace Diversity. Care We come from many countries, cultures, races, ethnicities, abilities and nationalities. We bring our passions including singing, biking, swimming, dancing, cooking, volunteering, parenting, coaching and much more! We are proud of our nearly equal balance of men and women and strengthened by our non-binary and transgender team members. Every employee belongs. We offer challenging career opportunities, competitive benefits and an environment that recognizes and rewards performance. Company Description Zymeworks is a clinical-stage biopharmaceutical company dedicated to the discovery, development and commercialization of next-generation bispecific and multifunctional biotherapeutics, initially focused on the treatment of cancer. Zymeworks’ suite of complementary therapeutic platforms and its fully-integrated drug development engine provide the flexibility and compatibility to precisely engineer and develop highly-differentiated product candidates. About the Position Zymeworks is seeking a Clinical Data Manager (CDM) II to lead Data Management aspects of a clinical study with minimal support and oversight. The CDM II will have working knowledge of FDA regulations and industry standards, strong technical skills, and is capable of supporting infrastructure assessment and improvement. This position will be based in US or Canada (Remote) and will report to a Manager, Data Management position or above. Key Manages clinical data management project activities performed by vendors/CROs, as appropriate, to ensure delivery on time, within scope, and with quality. Develops and reviews DM documents, including DMPs, CRFs, CRF Completion Guidelines, Edit Checks, UAT specifications, and data review plans. Participates in review of additional clinical documents, including protocol, IRT specifications, medical monitoring plan. Ensures resource availability and manages stakeholders. May assist in the selection of vendors (Lab, CRO). Ability to run SAS programs, reviews SAS logs, and generates output and/or SAS Data Listings as appropriate for SAS skill level. Leads data cleaning activities such as study team data reviews, Non-system Edit Check Output review, SAE reconciliation, and non-CRF data reconciliation. Ability to prepare for and execute database lock activities successfully. Ensures data management deliverables are met per study timelines by understanding and monitoring critical tasks and milestones of the clinical project. Communicates effectively, utilizing available metrics reports, experience, knowledge, and other resources to lead and coordinate all project data management activities. Ensures study team members from different functional areas understand and deliver components affecting data to ensure successful execution of project deliverables. Provides solutions for data management issues that arise during study conduct. Participates in working groups to develop and implement new processes and applications. Develops and assists in maintenance of department tools, templates, Standard Operative Procedure and Guideline. Actively fosters an environment of effective and collaboration amongst employees, management and external partners. Qualifications and Experience BA or BS in a relevant field and 2-5 years related experience or an equivalent combination of education and experience. Ability to work independently with minimal supervision. Excellent interpersonal skills and the ability to work collaboratively as a member of cross functional team. Ability to establish and maintain effective and working relationships. Keen organizational skills and the ability to work effectively in a high paced, fast changing environment focusing on results. Technologically savvy; ability to learn quickly to and apply new information, standards, regulations, tools, methods or software as it relates to position and profession. Detail oriented, producing high quality accurate work on schedule. Working knowledge of FDA regulations, ICH GCP guidelines, SDTM, CDISC, database development. Previous experience with relevant electronic systems as such EDC and IRT. Previous vendor/CRO management experience. SAS programming experience recommended but not required. NOTE TO Employment Agencies: Zymeworks values our relationships with our Recruitment Partners. We will only accept resumes from those partners whom have been contracted by a member of our Human Resources team to collaborate with us. Zymeworks is not responsible for any fees related to resumes that are unsolicited or are received without contract. #LI-PT1"
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Clinical Manager

"Job Description: Job Title: Senior Manager, Clinical Informatics Work Site: VGH 12th & Oak Status: Start Date: Hours: Regular Full Time As soon as possible 0800-1600 Days off: Saturday, Sunday, Statutory Holidays Occasional Travel to other sites: RH, UBC, Coastal Reference#: 144470-skh Come work as a Senior Manager, Clinical Informatics with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Senior Manager, Clinical Informatics to join the Clinical Informatics team. Apply today to join our team! As a Senior Manager, Clinical Informatics with Vancouver Coastal Health you will: Be responsible for building clinical informatics capacity across sites/services to implement and promote adoption of the clinical information system and technology enablers to the full scope determined for each site/role. Be responsible for leading the designated clinical informatics team and developing, implementing and evaluating a strategy that ensures a seamless transition to a fully-enabled and sustainable digital care environment, such that the intended value of the clinical information system is realized at the local site(s) WHY JOIN Vancouver Coastal Health? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan Grow your career with employer-paid training and leadership development opportunities Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families Award-winning recognition programs to honour staff, medical staff and volunteers Access to exclusive discount offers and deals for VCH staff Qualifications: Education & Experience Master's degree in Nursing, Health Sciences Professional field, Clinical Informatics, or related discipline Seven (7) to ten (10) years' recent, related experience in project management experience in a complex health care setting required; a clinical background and health informatics experience strongly preferred Valid BC driver's license as periodic travel is required Knowledge & Abilities Demonstrated ability to lead a clinical team. Project management experience - detailed scope identification, progress monitoring & reporting, issue and risk management. Facilitation experience - working with interdisciplinary committees to render decisions in a timely fashion. Highly developed communication skills with the ability to document work appropriately. Demonstrable skills in workforce management, change management, and engagement. Resourceful; well organized; systematic analysis; strategic and critical thinking; attention to detail; leadership and management skills. Demonstrated ability to exercise tact, good judgment and initiative, deal with frequent and random changes; make decisions for a wide variety of complex business matters. Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. Demonstrable skills organizing work and people to meet project scope and objectives. Physical ability to perform the duties of the position. Please note that a resume is required to apply to this posting. Diversity, equity and inclusion are essential to delivering exceptional care and building a great place to work. At VCH, we value and accommodate unique differences to ensure that our staff and medical staff (both current and prospective) have the opportunity and are supported to thrive. To build a strong and representative workforce, we are seeking candidates who will contribute to a caring and inclusive culture. We encourage applications from members of communities that are disadvantaged on any grounds under the [website] Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities. VCH is proud to be recognized as a Best Place to Work in Canada in 2021 by Glassdoor and Forbes. Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.*** Thank you for your interest in Vancouver Coastal Health."
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Clinical Manager

"For more than 25 years, Veristat has built a reputation as a thoughtful partner in the clinical development and regulatory submission process. We have done so by hiring talented people who align to our core values and share a common passion for our mission driven work. Do you value a collaborative work environment and the opportunity to truly make a difference? If so, you will feel right at home here. At Veristat, you can grow both personally and professionally, with opportunities to discuss your achievements and advance your career through quarterly feedback conversations and meaningful work. We do things differently than large CROs and would love to have you join our Veristat team! The Senior Project Manager provides management and leadership to plan, prepare, and execute multiple complex and high profile projects. Internally, the Senior Project Manager interfaces with clinical monitoring and site management, clinical data management, SAS programming, biostatistics, pharmacovigilance, and medical writing. S/he also interfaces internally with business development, corporate compliance and company leadership, and externally with sponsors and external vendors. As a Sr. PM You [website] Responsible and accountable for one or more projects. Manage assigned projects from start-up to closeout within the approved budgets and timelines. Proactively recognize any change in scope, and work collaboratively with contracts and Business Development to develop and ensure timely completion of change orders. Develop detailed project plans and timelines and prioritizes the tasks within the plan to achieve project goals. Leverage resources, expertise, and knowledge across multiple projects to ensure attainment of project deliverables. Responsible for overseeing production and ensuring the quality and timeliness of project deliverables. Responsible for effective communication within the project team and with functional management. Provide regular updates regarding the status and progress of the projects. Act as the key client contact on assigned projects and develop successful working relationships with client to help secure repeat business. Participate in qualified vendor selection and manage vendor activities. Coordinate and provide oversight of all elements of the project lifecycle from initial set-up to final invoicing. Responsible for the identification of project risks and the development and implementation of the mitigations for these risks. Represent the clinical project team at investigator meetings and support meeting coordination. Responsible for ensuring the project is “audit ready” at all times (project team training records, central files, system validation, etc.). Demonstrate thorough knowledge of and coach others in the appropriate application of clinical research conduct, laws, regulations, and standards, and compliance with applicable SOPs and policies. Provide guidance and mentorship to less experienced Project Management staff. Participate in Business Development Activities. May also provide support in the review and development of proposal budget quotes and strategy. Take a leadership role in department continuous improvement initiatives. Execute other duties as may be required by the members of the Veristat Management team as training and experience allow. Strive to consistently uphold Veristat core values. Experience & Minimum Requirements: Bachelor’s degree in life/health sciences or related discipline, or equivalent required. 6 to 8 years of relevant clinical research experience in a Clinical Research Company, with a minimum of 3 years of Project Management experience in a CRO or pharmaceutical company required. Other professional and/or educational experience may contribute toward this minimum requirement, as determined on a case by case basis. Familiarity with International Conference on Harmonisation (ICH) Good Clinical Practice (GCP) guidelines and other applicable regulatory rules and guidelines as well as of medical terminology, clinical trials, and clinical research. Excellent clinical trial project management, written and oral communication, organizational, and interpersonal skills are required. Proficiency in English (written and verbal). Action-oriented and resilient in a fast-paced environment and will have the ability to build and lead effective project teams, motivate others, delegate, and make and implement decisions. Ability to build and maintain trust and confidence and communicate effectively with client, external vendors, and internal team members. Ability to mentor and delegate."

What does a Clinical Manager do?

A Clinical Manager takes on the management responsibilities necessary for running a successful healthcare facility. This includes hiring and training new team members, and supervising the rest of their team to ensure the facility is running smoothly. They also take on administrative tasks such as creating a budget, developing new policies, procedures and standards, updating medical records, and sometimes making appointments for patients.

Clinical Manager skills and qualifications

Since Clinical Managers have such a wide array of duties and responsibilities, they must have good organizational skills to manage all of their tasks. A successful Clinical Manager will also hold skills and qualifications including:

  • Proficient in administrative tasks, such as updating patient records and creating an efficient schedule 
  • Strong interpersonal skills for talking to patients, healthcare providers, and insurance companies
  • Excellent written and verbal communication skills
  • Ability to multi-task and manage time well
  • Great analytical and decision-making skills
  • Able to lead and motivate a team confidently 
  • Knowledge of medical terminology, and provincial/territorial and federal regulations
  • Understanding of finances to create and monitor a budget

Clinical Manager experience requirements

Based on the size of your healthcare facility, you may have different experience requirements for Clinical Manager candidates. Generally, candidates should have two to three years as a Manager in a healthcare setting. If your healthcare facility is larger, requirements may be stricter, such as three to five years of experience in a healthcare setting. This can be in a variety of roles, such as a Medical Administrative Assistant, Medical Receptionist, or Medical Transcriptionist.

Clinical Manager education and training requirements

Education and training requirements will vary based on the size of your healthcare facility. Generally, however, candidates should have a bachelor’s degree in healthcare administration, medical services administration, or a similar field. You may also accept a candidate with a college diploma or certificate in clinical management. 

If your healthcare facility is larger, however, candidates should have a bachelor’s degree and master’s degree in public health, business administration, or a similar field. You may even require candidate’s to have come from a healthcare background, such as registered nursing.

Clinical Manager salary expectations

According to Indeed Salaries, the average salary for a Clinical Manager in Canada is $60,578 per year. This salary varies based on the company, experience, and location.

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Clinical Manager job description FAQs

What is the work environment of a Clinical Manager like?

Clinical Managers work in fast-paced environments to ensure patients are being seen as quickly as possible. They usually work in a private office away from patients or shared office space with other medical staff. Clinical Managers can work in any type of healthcare facility, such as hospitals clinics, specialized care centres, and nursing homes. Their hours can vary, but Clinical Managers typically work normal office hours Monday to Friday. 

What qualities make a good Clinical Manager?

A good Clinical Manager should have a variety of qualities to complete their medical and administrative tasks. The most important qualities are excellent management and leadership abilities, strong interpersonal skills, the ability to solve problems independently, and superb organizational skills.

Who reports to a Clinical Manager?

Several employees report to Clinical Managers, as they are one of the highest levels of management. This means that Nurse Managers, Aides, Orderlies, Office Clerks, Medical Coders, and any other members of the medical team report to Clinical Managers.

What should you look for in a Clinical Manager resume?

The first thing to look at when looking for potential Clinical Managers is their educational background. A successful Clinical Manager should have a bachelor’s and/or master’s degree in healthcare administration, medical services administration, or a similar field. The next thing to look at is their experience. A good Clinical Manager needs experience in the healthcare industry either as a Registered Nurser or in a similar medical administrative role. 

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