Clinical Manager Job Description: Top Duties and Requirements

A Clinical Manager, or Clinical Director, supervises the day-to-day activities of a healthcare facility by handling both medical and administrative tasks. Their main duties include developing and managing budgets, creating schedules for other employees, and hiring and training new team members.

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Clinical Manager duties and responsibilities

As Clinical Managers have both administrative and medical tasks to complete, their duties and responsibilities vary. Day-to-day duties and responsibilities include:

  • Oversee daily clinic operations
  • Develop, implement, and monitor the clinic’s budget
  • Take inventory, and order necessary supplies and equipment
  • Hire and train new employees
  • Create new policies and procedures and ensure they make staff aware of new changes
  • Supervise staff and complete routine performance reviews
  • Ensure the healthcare facility is following provincial/territorial and federal healthcare regulations
  • Update patient medical records 
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What does a Clinical Manager do?

A Clinical Manager takes on the management responsibilities necessary for running a successful healthcare facility. This includes hiring and training new team members, and supervising the rest of their team to ensure the facility is running smoothly. They also take on administrative tasks such as creating a budget, developing new policies, procedures and standards, updating medical records, and sometimes making appointments for patients.

Clinical Manager skills and qualifications

Since Clinical Managers have such a wide array of duties and responsibilities, they must have good organizational skills to manage all of their tasks. A successful Clinical Manager will also hold skills and qualifications including:

  • Proficient in administrative tasks, such as updating patient records and creating an efficient schedule 
  • Strong interpersonal skills for talking to patients, healthcare providers, and insurance companies
  • Excellent written and verbal communication skills
  • Ability to multi-task and manage time well
  • Great analytical and decision-making skills
  • Able to lead and motivate a team confidently 
  • Knowledge of medical terminology, and provincial/territorial and federal regulations
  • Understanding of finances to create and monitor a budget

Clinical Manager experience requirements

Based on the size of your healthcare facility, you may have different experience requirements for Clinical Manager candidates. Generally, candidates should have two to three years as a Manager in a healthcare setting. If your healthcare facility is larger, requirements may be stricter, such as three to five years of experience in a healthcare setting. This can be in a variety of roles, such as a Medical Administrative Assistant, Medical Receptionist, or Medical Transcriptionist.

Clinical Manager education and training requirements

Education and training requirements will vary based on the size of your healthcare facility. Generally, however, candidates should have a bachelor’s degree in healthcare administration, medical services administration, or a similar field. You may also accept a candidate with a college diploma or certificate in clinical management. 

If your healthcare facility is larger, however, candidates should have a bachelor’s degree and master’s degree in public health, business administration, or a similar field. You may even require candidate’s to have come from a healthcare background, such as registered nursing.

Clinical Manager salary expectations

According to Indeed Salaries, the average salary for a Clinical Manager in Canada is $60,578 per year. This salary varies based on the company, experience, and location.

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Clinical Manager job description FAQs

What is the work environment of a Clinical Manager like?

Clinical Managers work in fast-paced environments to ensure patients are being seen as quickly as possible. They usually work in a private office away from patients or shared office space with other medical staff. Clinical Managers can work in any type of healthcare facility, such as hospitals clinics, specialized care centres, and nursing homes. Their hours can vary, but Clinical Managers typically work normal office hours Monday to Friday. 

What qualities make a good Clinical Manager?

A good Clinical Manager should have a variety of qualities to complete their medical and administrative tasks. The most important qualities are excellent management and leadership abilities, strong interpersonal skills, the ability to solve problems independently, and superb organizational skills.

Who reports to a Clinical Manager?

Several employees report to Clinical Managers, as they are one of the highest levels of management. This means that Nurse Managers, Aides, Orderlies, Office Clerks, Medical Coders, and any other members of the medical team report to Clinical Managers.

What should you look for in a Clinical Manager resume?

The first thing to look at when looking for potential Clinical Managers is their educational background. A successful Clinical Manager should have a bachelor’s and/or master’s degree in healthcare administration, medical services administration, or a similar field. The next thing to look at is their experience. A good Clinical Manager needs experience in the healthcare industry either as a Registered Nurser or in a similar medical administrative role. 

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