Chief Operating Officer Job Description: Top Duties and Requirements

A Chief Operating Officer, or a COO, controls the manufacturing, production, sales , and personnel matters in an organization. Their duties include reading and listening to reports from department heads, informing Managers about policy changes, and creating company budgets.


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What does a Chief Operating Officer do?

Chief Operating Officers make sure businesses run smoothly by coordinating the actions of many different department heads and locations. They make sure that the business complies with local laws and regulations, while keeping their inventory and property secure at all times. Chief Operating Officers help companies find new ways to please customers, expand their client base, and improve their reputations. They also attend meetings with other executives and department heads. Chief Operating Officers speak with investors and customers with large orders or contracts to ensure that they are satisfied with the business they are receiving,  and through it, would encourage future investments and purchases.


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Chief Operating Officer Job Description Examples:


Example 1

Canadian Automotive is searching for a Chief Operating Officer (COO)to join their dynamic team as well as be the right hand of their thriving CFO. As the COO , you will be able to lead the team of high-performing professionals to be efficient, productive and effective. The ideal candidate has extensive experience within the industry, proficiency with practices, policies and procedures as well as management expertise. The COO will also demonstrate strong leadership skills and the ability to approach business from a creative point of view. The daily responsibilities for the COO may include but will not be limited to the following: * Collaborate with the CFO in setting and driving organisational vision, operational strategy, and hiring needs * Translate strategy into actionable goals for performance and growth helping to implement organisation-wide goal setting, performance management, and annual operating planning * Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organisational outcomes are met * Ensure effective recruiting, on boarding, professional development, performance management, and retention * Adhere to company, governing board, municipal, provincial, and local business requirements, enforcing compliance and taking action when necessary * Analyse internal operations and identify areas of process enhancement * Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CFO * Directly oversee operations, HR, and accounting, and partner with the CFO on sales management to budget for sufficient capital to achieve growth targets over the near term * Report to the board of directors * Manage the both the dealership and the finance division * Develop the in-house portfolio and work with recapitalising funds * Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting * Maintain and build trusted relationships with key customers, clients, dealers, and partners Skills and Qualifications * Bachelor’s degree in business administration, or related field * 5+ years experience in executive leadership positions * Previous Automotive Finance Professional * Previous Management Role in a related field * Leadership skills, with steadfast resolve and personal integrity * Understanding of advanced business planning and regulatory issues * A solid grasp of data analysis and performance metrics * Complete understanding of credit bureaus and the submission of finance applications * Highly computer literate * Be able to diagnose problems quickly and have foresight into potential issues All interested applicants, please apply with your updated resume. We thank all applicants in advance for your interest, however, because of time constraints, only those under consideration will be contacted to move forward. Job Types: Full-time, Permanent Salary: per year Additional pay: * Bonus pay Benefits: * Dental care * Extended health care * Life insurance * On-site parking * Profit sharing Schedule: * Monday to Friday * On call * Weekends Education: * Bachelor's Degree (preferred) Experience: * Business Manager: 3 years (required) * Automotive Dealership: 5 years (required) * OMVIC (required) Work remotely: * No

Chief Operating Officer duties and responsibilities

Chief Operating Officers work in a variety of industries. They usually set office at large companies, and they spend most of their time supervising others and speaking with investors, executives, and shareholders. Chief Operating Officers sometimes attend networking events, give lectures at conventions, and talk to members of the media about the company’s newest products or services. Some of the other duties and responsibilities in a Chief Operating Officer job description may include:

  • Developing new sales areas and markets
  • Planning and directing marketing or advertising campaigns
  • Hiring, training, and managing department heads and other members of upper management
  • Creating sales presentations for potential investors


Chief Operating Officer skills and qualifications

Successful Chief Operating Officers are friendly, polite, professional, and persuasive. They can help a variety of employees get along with each other, and they are good at resolving conflicts and letting people know about the benefits of products  or services that their organization offers. Chief Operating Officers also need extensive knowledge about the company, its competitors, and the industry it works in. Top skills and qualifications for Chief Operating Officers include:

  • Exceptional written and verbal communication
  •  The ability to work under pressure
  • Excellent planning and organizational skills
  • Adaptability and proven efficiency in dealing with unforeseen situations
  • Familiarity with social media, industry publications, and common vendors and subcontractors
  • An understanding of how market research works and what the results mean for the business


Chief Operating Officer experience requirements

Most Chief Operating Officer jobs require at least three years of experience in a similar role. Some positions will accept candidates who worked as department heads or other senior managers, while others look for applicants with at least 10 years of experience.


Chief Operating Officer education and training requirements

Most Chief Operating Officer positions require a bachelor’s degree in business, business administration, or a related field. Many companies prefer individuals with a master’s degree. In some industries and provinces, a certification or licence may be required.


Chief Operating Officer salary expectations

According to Indeed Salaries, the average salary for a Chief Operating Officer is $116,967 per year. This rate may depend on the candidate’s education, experience, location, and industry they are working on. 


Job description samples for similar positions

If a Chief Operating Officer isn’t exactly what your business is looking for, here are some similar job description samples that may meet your needs:


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Chief Operating Officer job description FAQs


How is a Chief Operating Officer different from a Chief Administrative Officer?

Chief Operating Officers implement changes, and they work to improve the overall operations of a company. They make decisions such as choosing the location for a factory or deciding when to upgrade equipment, and they follow the instructions of the Chief Executive Officer or CEO. Chief Administrative Officers, on the other hand, help the CEO perform administrative tasks. They make sure that effective procedures are in place for disciplining employees, awarding raises or bonuses, approving vacation days for employees, and more. Chief Administrative Officers also  see to it that the company complies with local laws.


Who does a Chief Operating Officer report to?

Chief Operating Officers usually report directly to the CEO or the owner/s of a company. They also give updates to the board of directors in a regular basis. Some people r efer to Chief Operating Officers as Senior Vice Presidents, and they often replace CEOs when their terms end. They supervise Chief Financial Officers, Chief Administrative Officers, and a variety of other executives to carry out the CEO’s orders. Some organizations have two Chief Operating Officers who work as a team.


What makes a good Chief Operating Officer job description?

An appealing Chief Operating Officer job description lets readers know about the company’s values, culture, and history along with the duties and responsibilities of the position. Also, mention the skills, education, and experience that the business prefers and any benefits, such as stock options, that come with the position. To attract a wide range of candidates and encourage quality applicants, make sure that the job description is concise and easy to read. That way, the company can reduce hiring costs and can find a great Chief Operating Officer faster.

Job Description Examples

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