What does a Chief of Staff do?
A Chief of Staff manages the day-to-day operations of a company, solving problems around the office. They work closely with executives to ensure they are taking care of solvable daily office issues. They may also offer recommendations to grow a company, train new staff members, or measure employee performance. In government settings, the Chief of Staff acts as a coordinator of staff for senior government officials. The role has various duties and responsibilities that may change day-to-day.
Chief of Staff skills and qualifications
As a Chief of Staff works closely with senior executives and leadership throughout an organization, they must be confident in their abilities. To be successful, they will have a variety of prerequisite skills and qualifications, including:
- Excellent written and verbal communications for collaborating with all levels of the organization
- Leadership skills needed for creating strategies, leading meetings, and planning new opportunities
- Organization and planning skills crucial for multi-tasking while prioritizing and executing tasks
- Ability to diffuse conflicts with colleagues
- Strong problem-solving skills to work with clients, vendors, staff, and other stakeholders independently
Chief of Staff experience requirements
As a Chief of Staff works so closely with the organization’s leaders to improve operations, they should have previous experience. Look for a candidate with prior work experience in an executive role within the same industry. Alternatively, a candidate with prior Chief of Staff experience in a different industry has transferrable skills and can be successful in a new sector. Chief of Staff experience is generally not a requirement if the candidate has sufficient senior leadership experience.
Chief of Staff education and training requirements
Look for candidates with a bachelor’s degree or higher certification in business administration or a related field such as marketing, finance, or economics. The specifics of a candidate’s education requirements depend on your industry and what you deem to be important for the role. For example, if you operate in the software industry, you may want to consider someone with a degree in software engineering. However, someone who has extensive experience in administration and marketing could be a good fit for a sales company. You may prefer to hire candidates with a master’s degree or additional study in a specified field for advanced or technical positions.
Chief of Staff salary expectations
According to Indeed Salaries, the average salary for a Chief of Staff in Canada is $95,800 per year. This salary varies depending on the candidate’s experience, the industry the company operates in, and the office’s location.
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