Chief of Staff Job Description: Top Duties and Requirements

A Chief of Staff maintains the overall day-to-day operations of an organization, works closely with executive-level staff on performance tasks, and ensures the office runs smoothly. Their duties include completing administrative tasks, overseeing office tasks, and planning meetings and events.

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Chief of Staff duties and responsibilities

The role of a Chief of Staff is fast-paced and the tasks are very dynamic, depending heavily on the needs of the executives and the organization. However, some common duties and responsibilities will include:

  • Managing schedules, business trips, and budgets and expenses
  • Working with executives to prioritize business strategies and growth opportunities
  • Providing recommendations to senior leadership on improvements 
  • Researching opportunities, gaps, and risks, and presenting to executive teams
  • Planning all aspects of large meetings, working with junior staff to execute small details
  • Determining the best way to track performance and keep teams on track towards their goals
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Chief Of Staff Job Description Examples:

 

Example 1

*About Us: * Parallelz is building a platform that enables anyone to instantly create, and share modified versions of their favourite mobile games. Our technology enables anyone to personalize the visual, aural, and interactive elements of existing mobile games without any coding, hacking, or modifications from the original developers. Users will be rewarded for creating, extending, and sharing these mobile games with others across social networks and messaging apps. Parallelz’s founding team and advisors are serial entrepreneurs and technologists from Google, Mozilla, Jam City, MIT Media lab, and other top organizations in the gaming and technology world. Our mission is simple: amplify human creative output. *What You Will Be Doing: * As a Chief of Staff, Operations to work alongside our CEO to act as a force multiplier. Reporting directly to our CEO and working alongside the Executive Team across multiple entities, this is a great opportunity to work and lead in cross functional initiatives including budget, employee success, growth / margin analysis, and alignment with existing and prospective partners. This role will help shape, guide and manage the evolution and execution of Big Viking’s strategy, both internally and externally. This role is set to be an 18 - 24 months contract. After this period, you will either maintain your position, transition to another senior role in the company or spearhead one of the newer business units. This position is open remotely but preference will be given to people in Toronto or Eastern Time Zone. *Key
  • Serve as thought partner and drive strategic decisions: Work directly with senior executives and internal teams to drive strategic decisions across the company and ensure the company is aligned on key strategic initiatives
  • Coordinate key meetings
  • Support the Office of the CEO on a day to day basis: Help the Office of the CEO stay organized, track priorities, and summarize key information needed to make critical decisions for the various entities
  • Project managing strategic cross functional initiatives
  • Primary point of contact internally and externally for all matters pertaining to the CEO
  • Understand strategic business initiatives and help communicate and implement them across the company
  • Build and maintain credibility throughout the business as a strategic advisor and team player *Job Requirements: *
  • BS / BA required, MBA is ideal
  • 7+ years in management, leadership and strategic planning, preferably from a management consultant, iBanking or startup environment
  • 5+ years of demonstrated success leading large, complex projects across teams or organizations. Highly organized with excellent follow through
  • Proven ability to exercise sound and independent judgement in a variety of different situations
  • Top notch verbal and written communication, administrative and organizational skills
  • Strategic thinker with the ability to see the big picture, balancing short and long term objectives
  • The ability to interpret business strategy, connect it to the organization’s priorities and see them through to successful implementation
  • Ability to deal with ambiguity, be self driven, multitask and manage dynamically changing, competing priorities and deadlines
  • Proven ability to build relationships at all levels within an organization, from entry level to C-Suite *Exceptional Candidates: *
  • Personality type that is outgoing, dynamic, enthusiastic and able to network successfully across a large number of groups and individuals
  • Proven team-building and change management skills to coach, mentor and empower team members throughout the organization
  • Proven record of developing team members
  • Ability to manage time, priority, stress and change
  • Resourcefulness in problem-solving
  • Ability to adapt to different types of personalities
  • Courageous management and good sense of judgment
  • Excellent listening skills *The Loot: *
  • Competitive salary, At home perks and participation in the Employee Stock Option Plan Job Type: Full-time Salary: $1.00-$2.00 per hour Benefits: * Dental care * Extended health care * Stock options Schedule: * Monday to Friday Education: * Bachelor's Degree (preferred) Experience: * management: 7 years (preferred)
  • Example 2

    *_About Us_* Home’s Pro Buildings Materials is a national distributor of flooring and hardware with locations across Canada including Vancouver, Edmonton, Calgary, Saskatoon, Winnipeg, and soon Halifax. With over 30 million dollars in revenue and the support of our stakeholders, Home’s Pro is looking to expand into more of Eastern Canada. We dedicate ourselves to bringing value products to all of our clients with a focus on quality and consistency. Home’s Pro is looking forward to growing its team and operations rapidly, striving to bring the same polished products and services to more clients. *_Job Description_* The Chief of Staff is responsible for creating, shaping, and streamlining company processes. They will work with executives, district managers, and management to ensure that decision processes are more effective. This is a role that closely works with the CEO and stakeholders to coordinate the company from within, developing a strong culture, consistency, and various initiatives. A main focus in this role will be one of Home’s Pro’s initiatives, which is talent retention and employment compensation programs. The Chief of Staff will work closely with HR to implement these programs. *_Job Responsibilities_* § Create and streamline procedures and policies according to the needs of the company § Develop a profit sharing plan with the goal of motivating and rewarding employees § Develop an employee retention plan to facilitate employee loyalty, and to grow stability § Perform data and empirical-driven research to analyze gaps in employee satisfaction § Monitor the traffic of employee talent and pinpoint retention issues and areas of improvement § Act as a point of contact between the CEO, top executives, and various stakeholders § Organize and track hiring streamlines by taking charge of talent acquisition § Develop and push out projects that require stakeholder involvement § Direct investor and grant pursuits, ensuring that the company maintains growth financially § Lead meetings with content that is innovative especially pertaining to human capital issues *_Job Requirements_* § You have 3+ years of experience working with start-ups/small businesses § You have expertise in multiple backgrounds such as HR, finance, accounting, project management, and planning. § You have excellent interpersonal skills along with exemplary problem solving and analytical skills § It feels second nature for you to work in a fast-paced and constantly fluctuating environment § You thrive in environments with tight deadlines, high demands, and fluctuating schedules § You have excellent decision making skills and are familiar with building scalable processes § You have a basic understanding of grants funding policies, methods of application, and proposals § Experience and knowledge with workers compensation programs is a valuable asset § A Bachelor’s degree is required, CPA and/or CPHR designations are valuable assets *_If this position interests you, please submit your cover letter along with your resume/CV as part of your application._* Job Types: Full-time, Permanent Salary: per year Additional pay: * Bonus pay Benefits: * Dental care * Extended health care * Vision care Schedule: * 8 hour shift Education: * Bachelor's Degree (preferred) Experience: * Human resources: 1 year (preferred) Work remotely: * No

    What does a Chief of Staff do?

    A Chief of Staff manages the day-to-day operations of a company, solving problems around the office. They work closely with executives to ensure they are taking care of solvable daily office issues. They may also offer recommendations to grow a company, train new staff members, or measure employee performance. In government settings, the Chief of Staff acts as a coordinator of staff for senior government officials. The role has various duties and responsibilities that may change day-to-day.

    Chief of Staff skills and qualifications

    As a Chief of Staff works closely with senior executives and leadership throughout an organization, they must be confident in their abilities. To be successful, they will have a variety of prerequisite skills and qualifications, including:

    • Excellent written and verbal communications for collaborating with all levels of the organization
    • Leadership skills needed for creating strategies, leading meetings, and planning new opportunities
    • Organization and planning skills crucial for multi-tasking while prioritizing and executing tasks
    • Ability to diffuse conflicts with colleagues 
    • Strong problem-solving skills to work with clients, vendors, staff, and other stakeholders independently

    Chief of Staff experience requirements

    As a Chief of Staff works so closely with the organization’s leaders to improve operations, they should have previous experience. Look for a candidate with prior work experience in an executive role within the same industry. Alternatively, a candidate with prior Chief of Staff experience in a different industry has transferrable skills and can be successful in a new sector. Chief of Staff experience is generally not a requirement if the candidate has sufficient senior leadership experience.

    Chief of Staff education and training requirements

    Look for candidates with a bachelor’s degree or higher certification in business administration or a related field such as marketing, finance, or economics. The specifics of a candidate’s education requirements depend on your industry and what you deem to be important for the role. For example, if you operate in the software industry, you may want to consider someone with a degree in software engineering. However, someone who has extensive experience in administration and marketing could be a good fit for a sales company. You may prefer to hire candidates with a master’s degree or additional study in a specified field for advanced or technical positions.

    Chief of Staff salary expectations

    According to Indeed Salaries, the average salary for a Chief of Staff in Canada is $95,800 per year. This salary varies depending on the candidate’s experience, the industry the company operates in, and the office’s location.

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    Chief of Staff job description FAQs

    What is the difference between a Chief of Staff and an Executive Assistant?

    Both a Chief of Staff and Executive Assistant support executives in their day-to-day roles. A Chief of Staff is often responsible for the company’s operations as a whole, as managed by the CEO or another top executive. An Executive Assistant role often works with senior or executive management to help with their day-to-day management and tasks. Their role is less focused on how the company functions day-to-day, and more so on the functions of the executive they support.

    Who does a Chief of Staff report to?

    A Chief of Staff typically reports directly to the Chief Executive Officer. They work closely with the senior management team and collaborate on how to improve the company’s overall operations. They also ensure the CEO is up-to-date with everything going on across the company, and act as a trusted advisor. Furthermore, they work behind the scenes to deal with issues before they escalate, such as mediating disputes, and act as a buffer between various employee levels within the organization.

    Who reports to the Chief of Staff?

    A Chief of Staff often has an intern or an Executive Assistant (EA) that reports to them. These employees help manage the Chief of Staff’s time and support the needs of executives across the overall organization. A Chief of Staff may have a small team to help them with their day-to-day organizational activities and duties.

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