Business Consultant Job Description: Top Duties and Requirements

A Business Consultant makes sure that businesses run smoothly by advising owners and executives. Their duties include developing and implementing company policies, suggesting improvements, and reducing inefficiencies and waste.

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Business Consultant duties and responsibilities

The exact responsibilities of a Business Consultant depend on the company’s industry and its size. Business Consultants suggest the best choices for suppliers and vendors, and let businesses know when they need to buy new real estate, open new locations, or close existing ones. Other duties and responsibilities in a Business Consultant job description may include:

  • Developing specifications and quality requirements for products and services that the business purchases and produces
  • Analyzing employee performance evaluations and informing Managers how staff members can be more productive
  • Assisting with on-the-job training and continuing education programs for employees
  • Reading and analyzing reports from Managers and other employees
  • Conducting customer and employee satisfaction surveys
  • Studying reviews of the company from publications or individuals
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Business Consultant Job Description Examples:


Example 1

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Distributor Services is looking for a Business Consultant who has a strong understanding of the Advisor distribution channels and proven experience in managing large scale complex projects. Reporting to the Director of Operations, the Business Consultant will be accountable for consulting with internal and external stakeholders as well as providing project oversight and support. The candidate will be required to represent Distributor Services as both a technical and functional resource in the planning and implementation of projects, which entails the ability to create detailed business plans to achieve both long-term and short-term goals. Key Delivery of initiatives in a timely manner based on project objectives and success criteria. Promoting and enabling a high degree of collaboration among Business SMEs and decision makers to ensure successful and quick delivery. Production of high quality business requirements; including, but not limited to, the creation of documentation in various formats including BRD, Data Mapping, User Cases and User Stories Identification and escalation of key risks, issues and dependencies Process modeling and analysis skills including but not limited to process improvements, gap analysis between current and future state along with root cause analysis Basic creation UAT Test Plan and Test Case documentation Conduct UAT execution and identify/retest defects to ensure successful completion Create the necessary handover documentation and transition the project changes to the business (steady state) Support for all implementations Ability to identify tasks and deliverables to contribute to project plans and provide estimates of required effort Understanding business needs to support project transition and help to establish change Job Requirements: Demonstrated relationship management skills, including the ability to work in a team environment. Strong time management, organizational, and problem-solving skills. Ability to learn and adapt quickly in a changing, fast-paced, high-activity environment, with enthusiasm and a positive attitude. Collaborate with internal and external resources to meet business needs. Advanced PC Skills: Microsoft Office Products (including Visio, Project) Excellent verbal and written communication skills Proven customer service experience, with the ability to communicate effectively, both verbally and written, with all levels of management. Proven experience working on large scale projects Experience in Agile Methodology Quick to adapt with proven experience learning new products, technologies and tools. Thorough knowledge of analysis with regards to information gathering, requirements writing, UAT testing etc. Strong influencing skills with ability to make sound recommendations Ability to prioritize and execute tasks in a high-pressure environment If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of [phone number], we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of December 31, [phone number], we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

Example 2

Job Summary Hi there! We're Clearbridge and we're based right here in beautiful Abbotsford BC. To help you get to know a bit about us please check out [website] Here are 6 facts about our business that will help you understand our culture: 1) We love working with excitable people full of passion for whatever it is that they're doing—from doing the dishes to the serious stuff. 2) Things happen quickly around here (and often spontaneously) and we see change as a good thing. 3) Learning is constant. We chase problems, find solutions, and learn how to do things better every single day. 4) We love technology, and we use it a lot. Even our desks are packed full of technology! (see perks below) 5) We believe in leadership, not management. 6) We work hard every day to help our customers do their best work. If that sounds like the kind of place you'd fit into, keep reading! This position is based out of our Abbotsford office. Remote candidates are not being considered at this time. Responsibilities and Duties So, what's the job? The Business Analyst position joins our Customer Success team and is specifically focused on finding and acting on opportunities for improvements to systems and processes (both computerized and The Business Analyst is responsible to: Serve as an intermediary between various endpoints including customers, technology teams, support teams, and business units in a collaborative way in order to both determine business requirements and to find possible solutions Supports and liaises with the training and communications team to identify system and process changes as improvements or changes to the system are introduced to ensure optimal user experience and efficiency. Conducts and documents elicitation activities to collect information from various stakeholders in order to draw out the needs of the business which includes surveys, shadowing and other elicitation techniques. Generates business requirements documents in order to trace, prioritize, assess, and gain sign-off on opportunities before entering the project phase. Participates in assessing the performance and value of new technologies, processes, or systems and makes recommendations for improvements. Monitors the implementation of solutions and ensures delivered solutions are in-line with business requirements. Obtains key inputs from stakeholders and identifies solution Assesses the risk of various solutions and works with management to prioritize competing business demands. Qualifications and Skills Proven customer support experience. Must be able to embrace (and thrive) on new technology. Must be able to work Independently. Clear, effective efficient communication is a must, both written and verbal. Must be well organized and able to multitask and prioritize tasks. Fast and accurate data entry skills. Track record of over-achieving a. Business analysis experience with a focus on people and technology. Bachelor's Degree (IT, Business Administration, HR, or related fields preferred). Strong understanding of business concepts (with focus on people and technology). Broad understanding of IT concepts, strong technical skills, business intelligence, and ability to fully understand the needs of the user. Demonstrated analytical skills include broad knowledge and use of business analysis tools such as business process mapping, use cases, and various diagrams. Demonstrated problem solving and critical thinking abilities. Demonstrated ability to quickly absorb and understand new and complex information. Experience in business transformation and system implementation. Proven technical writing abilities. Ability to multitask, prioritize and manage time effectively. Benefits All permanent full-time staff are eligible to participate in our employer-funded benefits program once the probationary period is complete. Perks Located in Old Downtown Abbotsford, Clearbridge is centrally located and within walking distance to some of the best coffee and food in town. We run a flexible and fun [open concept] office with plenty of natural sunlight, to give our staff a great workspace so that they can do their best work for us. Our desks are electrified to go up and down (for those that prefer to stand) and our chairs are the world's most ergonomic (for both comfort and health). To top it all off, we pride ourselves in not only having a great team within our physical and virtual office but also great teams outside our office (our clients) that we're fortunate enough to work with every single day. Interested in becoming a Clearbridger? We'd love to hear from you so apply now! TIP: be sure to share specifics within your cover letter around why you believe you'd make a great business analyst at Clearbridge and your experience with some of the technologies mentioned in this posting!

Example 3

Today, TELUS business customers enjoy the best deals and communications. Behind the scenes, however, hundreds of different systems are at play determining how customers can enjoy these competitive rates and awesome customer service to keep their business running and profitable . The TELUS Business Solutions BI team builds solutions for our stakeholders using data from various sources to build algorithms that can predict customer loyalty, churn and stickiness. We love to turn data into stories - stories about money falling through the cracks, success stories about our products and services, but most importantly stories about our customers and how we can enhance their experience. We run like a start-up and we have embraced lean and agile methodologies. We celebrate our failures and see them as opportunities to learn. Our culture fosters collaborative learning and out-of-the-box thinking in a relaxed environment. Come help us to make something awesome! You're the missing piece of the puzzle You are analytical and outcome-oriented with a proven ability to translate technical considerations into business implications as well as to synthesize data into actionable insights You are well-versed with Business Intelligence/ Market Intelligence processes and other marketing technologies Provide data analysis and standard reporting support, which includes the ability to extract data from various source systems and data stores by performing SQL coding and perform ad-hoc queries and dashboard reporting using a variety of reporting tools (DOMO, Tableau etc) Experience in stakeholder management You have demonstrated the ability to successfully deliver complex projects involving people, process, technology, and change management You have experience with agile ways of working and a bias for action to break down barriers to get results fast with a test and learn mindset You can assemble large complex datasets across multiple databases and sources by building automated pipelines (ETL) Strong analytical skills Must-haves Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. DOMO or Tableau knowledge Ability to present data insights to business stakeholders Technical or data-driven educational background (computer science, engineering, statistics, data science) and/or Masters of Business Administration (MBA) degree 8+ years of progressive and relevant work experience Great-to-haves Prior expertise B2B marketing Hive / Spark / Python experience SAS experience Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions. Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion? At TELUS, you create future friendly® possibilities. At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Example 4

Join our Winning Team as a Business Transformation and Improvement Consultant Do you want Fridays off all summer? You read that right! At Carfax, we care about work-life balance and we’re constantly looking for new ways to ensure we provide it. This summer we’re piloting 4-day work weeks from Memorial Day through Labor Day. We’re super excited about this and you should be too! We’ve created the type of company culture where the term, “work-hard, play-hard” isn’t just a catchy saying, it’s part of the #Carfaxdifference! The Business Transformation and Improvement Engagement Manager helps drive business transformation, process improvement, and operational strategy initiatives that enable Carfax to scale and grow. Engaging and collaborating with Team Carfax colleagues, you will develop processes and solution frameworks to simplify and solve complex problems. As a Business Transformation and Improvement Engagement Manager you will: Engage with stakeholders across all lines of business and corporate functions; cultivate trusted relationships throughout the organization; collaborate proactively Gather and analyze data to create, test, and confirm ideas; identify and document needs, business rules, and decision logic; develop as-is and to-be processes and assess them for efficiency, compliance, and quality Create artifacts that clarify complexity – of strategy, tactics, issues, risks, decisions etc. – to ensure a shared understanding among stakeholders Nurture - and exhibit - a spirit of curiosity by asking and encouraging questions, promoting reflection, and exploring ideas to reveal new possibilities Continually deepen a working knowledge of the organization and its products, systems, and operations To be considered for this role, you will need: Bachelor's degree and at least 3-5 years of experience in process preferably within a commercial management consulting firm Passion for driving transformation across business, technology, and culture to maximize effectiveness and efficiency An ambitious, hands-on attitude and a strong sense of ownership; an energetic and positive personality Solid business writing, verbal communication, and presentation skills; ability to lead meetings and facilitate discussion Multiple skillsets – analysis, facilitation, process design, project management – to create solutions Ability to work on multiple initiatives simultaneously; balancing priorities; strong planning and organization skills; a proven work ethic and comfort with a significant workload Strong investigative, analytical skills; ability to create structure in ambiguous environments Commitment to quality, attention to detail Growth-mindset, to continually expand business acumen and delivery skills Note: The summer 4-day work week is a test program in [phone number]and is not guaranteed in future years.

Example 5

As a Franchise Business Consultant you will be responsible for managing your market and their respective partners. You'll help your partners fulfill the Booster Juice brand promise with the customers they see every day. You'll lead your district operations, staffing, customer satisfaction, product quality, financial performance and team development. Best of all, you'll help both corporate office and franchise partners achieve organizational goals. *Summary of Key Responsibilities* Responsibilities and essential job functions include but are not limited to the following: *Leadership - Setting goals for the region and carrying out corporate initiatives.* * Develops the franchisees within the district to deliver world class customer experiences in all stores. * Drives the implementation of company programs by motivating and supporting the franchise partners within the district to develop and implement action plans that meet operational and organizational objectives. * Manages through unusual events to keep district operating to standard. * Manages with integrity, honesty and knowledge that promote the culture, values and brand promise of Booster Juice. * Plans, identifies, communicates and delegates key responsibilities and practices to the franchisees to ensure smooth flow of operations within the district. * Reviews store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to take action and achieve operational goals. *Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results: * * Creates district implementation plans to support execution of regional and company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans. * Monitors and manages Brand Promise Report inspections and follow up with franchise partners. * Utilizes existing tools to identify and prioritize communications and filters communications to franchise partners within the district. Communicates clearly, concisely and accurately in order to ensure effective operations at the store and district level. *Business Requirements - Providing functional expertise and executing functional * * Accesses external resources to support district-wide operations and to execute district and regional initiatives such as Marketing, Real Estate, and Store Development. * Ensures adherence to applicable wage and hour laws for nonexempt partners and minors. * Solicits customer feedback to understand customer needs and the needs of the local community. * Utilizes management information tools and analyzes financial reports to identify and address trends and issues in district performance. * *Franchise Partner Team Building – Providing franchise partners with coaching, feedback, and developmental opportunities and building effective teams.* *Summary of Experience** ** * * Progressively responsible retail experience (5 years) * District Manager or equivalent level position (1-3 years) * Experience analyzing financial reports * Experience in a complex, fast-paced environment * Experience in a multi-unit environment * Retail management experience *Required Knowledge, Skills and Abilities** ** * * Ability to manage the overall operations of a 30-40 store district * Knowledge of retail or restaurant industry operations * Organization and planning skills * Strong operational skills in a environment * Supervisory skills * Team-building skills * Ability to communicate clearly and concisely, both orally and in writing * Ability to build relationships * Ability to handle confidential and sensitive information * Working knowledge of business processes and system development * Ability to travel, including overnight as required * Valid driver’s license, own reliable vehicle able to drive on day to day basis * Ability to work a flexible schedule to meet the needs of the business, including nights and weekends * Must have high level of English written and oral proficiency * * Location: Vancouver, British Columbia Job Type: Full-time Schedule: * Day shift * Monday to Friday * Night shift * Weekends Experience: * Management : 2 years (Required) Licence: * Drivers (Required)

Example 6

MJB Technology is looking for The Business Consultant with the following skills: - Business Consulting services - Support business strategy, development, incubation and scaling on new emerging business models: platform, innovation, transaction and hybrid platforms. - Develop competitive differentiation and benchmarking against competitors, as well as strategies - Support execution of and Operational Roadmap - Support Execution of New Products and Services - Provide product expertise to as well as coordinating with internal and external partners - Optimize product profitability by establishing competitive price structures that capture value in the market, and meeting product and process rationalization and optimization targets About MJB: MJB Technology specializes in providing tailored IT and Digital Solutions to meet your specific business needs. We develop cost-effective tech solutions in order to exceed client objectives. We work flexibly and personally with our clients, whether from small, medium sized companies and enterprise companies to meet their project needs. Contract length: 12 months Job Types: Full-time, Contract Salary: $35.00-$50.00 per hour Schedule: * 8 hour shift Education: * Master's Degree (preferred) Work remotely: * Temporarily due to COVID-19

What does a Business Consultant do?

Many businesses depend on consultants for profitable operations. Business Consultants often look at a company’s managerial structure, the quality of their products, the number of returns and customer complaints, the amounts of essential supplies on hand, and the efficiency of the supply chain. They let company executives know when they should negotiate lower prices with Contractors, adjust prices they charge to customers, change employee schedules, or take other actions to beat competitors. Some Business Consultants supervise Researchers, who look at financial and other company records. Business Consultants may also help executives predict which actions will be successful and efficient to avoid costly mistakes.

Business Consultant skills and qualifications

Successful Business Consultants are polite, friendly, persuasive, and professional. They can work with a wide variety of suppliers and employees, and they are creative problem solvers who can adapt quickly. They may also keep track of competing businesses to provide an analysis of their strengths and weaknesses. Some Business Consultants may need to communicate with clients in other countries where being bilingual or multilingual can be beneficial. Top skills and qualifications for Business Consultants include:

  • Excellent written and verbal communication skills
  • Outstanding organizational and time management skills
  • Extensive understanding of services or products the business sells and its industry 
  • Ability to anticipate customer demand, and determine which products will be most profitable and popular
  • Ability to negotiate with vendors
  • Understanding of basic math, accounting, and budgeting

Business Consultant experience requirements

For most Business Consultant positions, candidates are required to have at least five years experience working as a Contractor either independently or as part of a business consulting firm. Ideal candidates will have worked in the same industry as the position, as they will have industry-specific knowledge which will reduce the amount of on-the-job training needed.

Business Consultant education and training requirements

Business Consultant jobs often require a bachelor’s degree in business administration, business, commerce, economics, or a similar subject. Many Business Consultants often have a master’s degree as well. In some provinces, a certification as a Business or Management Consultant is required by law. On-the-job training is usually needed as well. 

Business Consultant salary expectations

According to Indeed Salaries, the average salary for a Business Consultant in Canada is $65,711 per year. Individual pay levels vary depending on experience, education levels, the company, and the location.

Job description samples for similar positions

If a Business Consultant isn’t exactly what your company is searching for, similar job description samples include:

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Business Consultant job description FAQs

What is the difference between a Business Consultant and a Business Developer?

A Business Consultant works to improve every aspect of a business. These employees develop thoughtful plans for attracting new customers, increasing sales, and improving the company’s reputation. They also find good ways for the business to save money and make operations run more smoothly. A Business Developer focuses on expanding operations. These professionals look for new locations and markets, and help organizations that have multiple locations follow local laws and market products successfully.

What's a typical day like for a Business Consultant?

Some Business Consultants work for companies or nonprofit organizations, while others work at consulting firms. They usually work full time, and they often spend part of their time travelling. They sometimes attend networking or continuing education events as well. They work regular business hours, but may also occasionally work nights or weekends. Business Consultants communicate with vendors, executives, and department heads. They attend meetings, make phone calls, and review reports.

What makes a good Business Consultant job description?

To write a good Business Consultant job description, begin by describing your organization and its values. Then include information about the education, experience, and skills you’ll need from a Business Consultant. Include information about what they’ll specifically be consulting on and the scope of the work. If you have industry-specific requirements, such as working knowledge of financial regulations, then be sure to include that information. If the position requires supervision of employees, include information about the type and number of positions they’ll be supervising. 

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Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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