Busboy Job Description: Top Duties and Requirements

A Busboy, or Busser, helps Servers and other staff members take care of guests at a restaurant, cafe, club, bar, tavern, or special event by providing a relaxing, fun experience. Their duties include removing used plates, glasses, and utensils, refilling drinks, and cleaning up spills or other messes.

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Busboy duties and responsibilities

Busboys let Servers know when guests want to speak to them. They also set tables with clean plates, sweep and mop floors, and take out the trash when needed. Duties and responsibilities in a Busboy job description may include:

  • Clearing tables of used plates, glasses, and utensils
  • Cleaning any messes and spills
  • Cleaning and setting tables for new guests
  • Throwing away expired ingredients and condiments
  • Troubleshooting equipment issues and letting management know when repairs are needed
  • Making sure that orders are accurate before bringing them to customers
  • Complying with food safety laws and regulations
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What does a Busboy do?

Busboys often box to-go orders, bring food to tables when Servers are busy, make non-alcoholic drinks, and disinfect tables for new customers. They also keep track of supply inventories and let management know when to order to-go boxes, condiments, cleaners, and other supplies. Busboys sometimes have conversations with customers and offer suggestions or answer questions about menu items. Many Busboys operate ice cream dispensers, coffeemakers, blenders and other equipment. Most Busboys work part-time, and more experienced Busboys sometimes help train new employees.

Busboy skills and qualifications

Successful Busboys have outgoing, friendly personalities, and they can be professional and polite while making dining out convenient and relaxing. Busboys need to be physically active and able to stand and walk around for long periods. They also need to be prepared to do physical tasks like moving boxes or trash bags. They also need to balance trays or plates with hot or cold food and drinks and avoid spills. Some of the top skills and qualifications for Busboys include:

  • Outstanding customer service
  • Good written and verbal communication
  • Knowledge of basic math
  • Understanding of food safety and how bacteria and viruses can spread
  • Good time management skills and the ability to work under pressure

Busboy experience requirements

Most Busboy jobs don’t require any work experience. However, candidates need to be familiar with tasks like sweeping, cleaning tables and making tea or coffee.

Busboy education and training requirements

Most Busboy jobs don’t require a degree. You can provide on-the-job training to make new Busboys familiar with your menu items and ingredients, and how your restaurant prepares its dishes.

Busboy salary expectations

According to Indeed Salaries, the average pay rate for a Busboy in Canada is $17.53 per hour. Individual pay levels will vary depending on experience, education, skill level, the company, and the location.

Job description samples for similar positions

If a Busboy job description sample isn’t exactly what your business is looking for, here are some similar job description samples that could satisfy your needs:

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Busboy job description FAQs

What is a typical day like for a Busboy?

Some Busboys work early in the morning or during the day, and others late at night. Some restaurants stay open 24 hours per day and their Busboys will work shifts. Busboys often make sure that tables have condiments and silverware, and they can set up and remove outdoor awnings, chairs, and tables. Many places require uniforms and name tags for Busboys. Some work with little advance notice to handle unexpected busy periods or cover for other workers who need a day off. When the restaurant isn’t busy, they may help unload deliveries, restock food and supplies, wash dishes, and take care of other tasks.

How is a Busboy different from a Waiter?

Busboys clear tables after customers leave and prepare them for the next group of guests. Waiters take the orders of customers and then bring their food to them. They interact with customers more often than Busboys, and they help them have enjoyable experiences. Busboys save time for Waiters, allowing them to spend more time interacting with customers instead of cleaning or taking care of other tasks.

Who does a Busboy report to?

A Busboy usually reports to a restaurant’s Manager or Shift Supervisor. Waiters, Cooks, and other restaurant staff may help Managers supervise Busboys, but the Busboys won’t report to them directly. In smaller restaurants, Busboys may report to the owner.

What makes a good Busboy job description?

To write an effective Busboy job description, describe the company’s culture, history, and values. Mention the location where new Busboys will work, the shifts available, the type of food the restaurant serves, and what typical customers are like. Let potential candidates know about benefits like a flexible schedule or discounts on food or drinks, and describe any uniform or dress code requirements. 

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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