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Billing Specialist Job Description: Top Duties and Requirements

A Billing Specialist, or Billing Coordinator, is someone who works on a company’s finance team and is responsible for overseeing the billing process within the organization. The main responsibilities of a Billing Specialist include running end-to-end payment cycles, performing regular reconciliations, and analyzing or monitoring cash collections.

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Bilingual Specialist duties and responsibilities

When writing a job description for a Billing Specialist, it is important to specify the main functions of the role. Some of the most important duties and responsibilities required to excel as a Billing Specialist include:

  • Ensuring any billing process inquires are handled quickly and efficiently
  • Preparing invoices and forwarding to the appropriate contact or department as required
  • Monitoring and reviewing outstanding bills and following up with the appropriate internal or external teams to ensure payment is made
  • Preparing various reports and spreadsheets related to billing and receivables
  • Working with the finance department to ensure that contract specifications are up-to-date and procedures are followed
  • Completing any online status reports
  • Working to reduce delinquent payments for assigned accounts
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Billing Specialist Job Description Examples:

Example 1

About Us:

Clarity Eye Institute represents the future of eye care. We provide patients with the absolute best in quality eye care through the most advanced and innovative diagnostic and therapeutic tools and highly trained professionals. We are proud to set the �Gold Standard� in compassionate and expert eye care.

Duties:

  • Daily submissions of OHIP claims to the Ministry of Health
  • Processing non OHIP billings
  • Processing claims for solo and group providers
  • Monthly Remittance Advice reports from Ministry of Health (RA's)
  • Reconciliation of Error Reports and ensuring all claims are successfully paid

    Must have experience in health care setting

    Must have experience in OHIP, WSIB, private insurance billing

    Must have experience in ophthalmology billings

    Job Types: Full-time, Part-time, Casual, Freelance

    Benefits:
  • Extended health care
    Schedule:
  • Monday to Friday



    Experience:
  • OHIP billings: 1 year Location: Hybrid remote in Concord, ON

    • Example 2

    Our client is a small and innovative Calgary-based technology organization with a passion for developing solutions to keep people safe. Working within a collaborative team of professionals, the Billing Specialist will work with sales and customer service team members to optimize the billing process, support client billing questions, and provide financial metrics.

    This position is a new addition to their rapidly growing team.

    Billing Specialist

    Work Schedule: This is a full-time opportunity (40 hrs/week)

    Are you a versatile, hands-on analyst with an entrepreneurial spirit? In this role, you will be expected to troubleshoot and resolve customer inquiries to support business growth and ensure efficient processing of invoices for a variety of customers. We are looking for a creative, solution-focussed analyst who can help automate processes to support business growth.

    The Role

  • Develop invoicing processes to support evolving business strategies
  • Troubleshoot and resolve customer invoice issues via phone and email
  • Analyze revenue projections and provide reports based on findings
  • Contribute to best practices discussions to support streamlining of processes
  • Understand variant causes and their impact on reporting
  • Find opportunities to increase service levels for invoicing inquiries and quality of reporting
  • Monitor data integrity and ensure consistency
  • Other duties to support the finance team
  • Manage customer accounts
  • Utilize subscription billing platforms to accurately provide invoicing to customers based on billing cycles

    Who You Are

  • Degree in business administration, commerce, or accounting preferred
  • 3-5 years experience in IT industry specifically SaaS
  • Exceptional attention to detail
  • Ability to manage multiple manual processes until new procedures have been developed and tested
  • A strong desire to learn and grow within an innovative organization
  • Analytical and critical thinking
  • Excellent written and oral English communication skills
  • Time management including work planning, prioritization, and organization
  • Strong collaboration skills and solutions focus
  • Assertive in bringing forward new ideas to support the growth of the business
  • Ability to handle multiple priorities or tasks
  • Strong technical aptitude
  • Expert Excel knowledge including pivot tables, advanced formulas, and conditional formatting
  • Advanced knowledge of complete MS Office suite
  • HubSpot experience is an asset
  • PowerBI and Snowflake experience is an asset
  • Experience with Sage50 Quantum or similar accounting system is an asset

    � Knowledge of OpenInvoice, Cortex, and Coupa for invoice submission

    This is a hybrid position split between the Calgary office and work from home.

    Our Benefits:

    Collaborative Culture | Flexible Hours | Growth Opportunities| Medical and Dental Coverage

    Does this position sound like the right place for you? Send us your application and a cover letter highlighting what makes you the right fit for this growing team!

    Job Type: Full-time

    Salary: $60,000.00-$80,000.00 per year

    Benefits:
  • Dental care
  • Extended health care
  • Flexible schedule
    Flexible Language Requirement:
  • French not required
    Schedule:
  • 8 hour shift
  • Monday to Friday

    Ability to commute/relocate:
  • Calgary, AB: reliably commute or plan to relocate before starting work (required)

    Application question(s):
  • Do you have expert Excel Knowledge including pivot tables, advanced formulas, and conditional formatting?
  • Do you have experience with HubSpot, PowerBI and Snowflake? If yes, please rate experience: Novice, Intermediate, or Advanced.
  • Do you have experience with Sage50 Quantum or similar accounting system? If yes, please rate experience: Novice, Intermediate, or Advanced.

    Education:
  • Bachelor's Degree (preferred)

    Experience:
  • IT Industry, specifically SaaS: 3 years (preferred)

    Work Hybrid remote in Calgary, AB

    • Example 3

    Pluribus Technologies

    We are Entrepreneurs partnering with Entrepreneurs!

    Founded in 2018, Pluribus Technologies (TSX-V: PLRB) is dedicated to acquiring, strengthening, and enhancing small profitable B2B software companies. By leveraging the operational experience of their management teams, Pluribus grows these businesses to create significant value in the technology space.

    Pluribus is committed to an entrepreneurial ethic that provides businesses with the agility to innovate and operational leadership to scale. Through a growing portfolio of technology-rich companies, we enable cross-selling opportunities that allow businesses to build their bottom lines together.

    At Pluribus, we believe in the power of people. We are driven, diverse and dedicated to creating value for our employees, customers, and shareholders. We believe in preserving the legacy of business owners and founders who entrust their companies with Pluribus.

    This is Pluribus. Out of many, one.

    THE Opportunity

    The Billing Specialist will play a key role within our dynamic and fast-growing Finance Department. Carrying out duties to support the full billing cycle, the Billing Specialist will work closely with its team members and assigned portfolio partners to support business operations.

    Primary Responsibilities
  • Preparation of customer invoices using various billing systems including NetSuite
  • Monitor various billing inboxes and respond to customer requests
  • Collection with clients on past due invoices
  • Weekly trips to downtown Toronto office required to complete cheque runs
  • To prepare and maintain billing documentation, updating customer contract summary
  • Review customer contracts, understand billing details and extract billing information into excel
  • Work with different billing methods including license billing, usage billing, subscription billing
  • Preparation of monthly revenue reports, weekly AR aging reports in NetSuite
  • Verify accounts by reconciling statements and transactions
  • Assist in preparation of month-end schedules, customer account reconciliation, and other ad hoc reports
  • Assist with account reconciliation to the GL for the month-end close process
  • Assist in preparing for year-end audit, quarter end review and month-end closing
  • Assist the finance department in various areas as required
  • Follow all workplace health and safety protocols

    Knowledge AND SKILL Requirements
  • Strong knowledge of A/R and billing
  • Experience with ERP system such as NetSuite
  • Intermediate level in Excel and computer skills
  • Able to multi-task, adapt and change priorities at a moment�s notice
  • Experience in multi-entity environment would be an asset
  • Team orientated with open communication style
  • Able to learn quickly, strong organizational skills
  • Attention to detail with a high level of accuracy
  • Willingness to learn new things
  • Proficient Outlook, Excel

    Education AND WORK Experience
  • Post-secondary education
  • Minimum 3-5 years of progressive experience in accounting environment
  • Experience in using billing systems such as FuseBill and SaaS Optics is an asset

    WORK Environment AND Physical Demands
  • Conditions and hours typical of an office environment
  • Remote � work from home
  • �Weekly trips to downtown Toronto office required to complete cheque runs

    OTHER Information

    Pluribus is an equal opportunity employer committed to fostering an inclusive workplace where every team member feels respected, valued, and supported. We are pleased to consider all qualified applicants for employment. Accommodation is available on request for all applicants taking part in all aspects of the selection process. To request accommodation please contact your recruiter.

    Benefits
  • Competitive Base Salary
  • AIP Bonus
  • Health, dental, life benefits
  • Health Care Spending Account
  • Reimbursement of internet and phone expenses during WFH

    Job Types: Full-time, Permanent

    Benefits:
  • Flextime
  • Life insurance
  • Work from home
    Schedule:
  • 8 hour shift

    Application question(s):
  • Are you able to travel to the Toronto downtown office once a week?
  • What is your base salary expectation?
  • Do you have experience with multi-entity billing/accounts receivable?

    Experience:
  • Accounting: 3 years (required)
  • NetSuite: 1 year Receivable (AR): 2 years (required)

    • Example 4

    *NOTE � applicants must be prepared to participate in the interview process via phone and/or video conference. Two references must be submitted if selected for an interview.

    Company Overview:

    For over 20 years, Lakeside Performance Gas Services Ltd. has been proudly serving the natural gas industry across Ontario and Quebec in partnership with top Utilities service providers. The company further excels in providing innovative solutions to its customers and extended group of clients. Headquartered in Mississauga with satellite offices throughout Ontario, the company values its dedicated group of personnel who consistently provide customers with the highest level of support.

    Position Summary:

    The purpose at Lakeside Gas Services is to deliver accurate and transparent service through data entry for billing purposes. These practices include reviewing and monitoring of invoicing by data entry.

    Primary Responsibilities:

    This position requires reviewing, auditing and escalating invoicing and coding practices to ensure accuracy and transparency within internal systems.
  • Monitoring through data entry to confirm all information has been captured accurately
  • Understand and balance between internal and external pricing guidelines
  • Must be able to problem solve and escalate issues
  • Ability to multitask, prioritize and handle situations with professionalism
  • Notify Mangers, Supervisors, technicians of inconsistencies found
  • May also include coding calls or system corrections and any additional administrative duties

    Education AND Experience Requirement:
  • High school or equivalent diploma
  • Asset to have a post-secondary diploma in Business Administration or equivalent

    Working AT A Lakeside Location:
  • Flexibility is key; willing to work at a fast pace with attention to detail and accuracy
  • Ability to work as a team, as well as independent

    Additional RequirementS:
  • Ability to rapidly learn and perform tasks related to, policies, guidelines, or processes.

    Job Types: Full-time, Permanent

    Salary: $19.50 per hour

    Additional pay:
  • Overtime pay
    Benefits:
  • Casual dress
  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care
    Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime

    Ability to commute/relocate:
  • Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)

    Application question(s):
  • Are you legally entitled to work in Canada with valid documentation?
  • Are you willing to undergo a background check, in accordance with local law and regulations?
  • Are you comfortable using a computer all day?
  • How would you rate your Microsoft Excel skills?

    Education:
  • DCS / DEC 1 year (preferred)

    • Example 5

    Company Description

    We are Chandos
    Inclusion. Collaboration. Ingenuity. Innovation.
    These values speak to our desire to create places where all people belong, listening and learning from one another in a way that sparks ideas and leads to positive changes in our industry and community. They also demonstrate our commitment to a diverse, equitable, and inclusive culture. And, if they resonate with you too, we should talk!
    We are 100 percent employee owned and proud to be the first and largest B Corp certified commercial builder in North America, meaning we put our values at the centre of everything we do.
    Continuous improvement is core to our success. Championing innovative and collaborative ways to build is just one example of that. Collaborative construction leads to more efficiency, cost savings, social value, and a much better working experience for everyone.
    Every day, our teams are working to build places for people to live, work, learn, serve, and play. But above all, we�re building community. And, we�re looking for like-minded people to join us. Together, we can build a better world.

    Job Description
    The main role of the Billing Specialist is to ensure all project billings are accurately sent out on time and meet all contract requirements. The Billing Specialist will work closely with the project team to maximize billing opportunities and work alongside the Accounts Payable team to ensure costs are properly allocated to the project.

  • Review contracts and attend project startup meetings to gain a thorough understanding of the billing setup on the project
  • Set up project billing templates in accordance with the contract to ensure that all recoverable costs are accurately captured within the billing
  • Prepare monthly project billings and meet with the Project Manager to review issues identified
  • Prepare billing audits on cost plus projects to ensure costs are accurately captured
  • Identify areas of the billing which can be used to maximize recoverable allowances
  • Complete job cost adjustments as needed to correct billing issues and align with contract requirements
  • Follow up on overdue billings bringing to the attention of the Project Director and working with them to prepare interest invoices as needed

    Qualifications

  • Diploma in Accounting
  • 4 year university degree in Business/Finance in progress or completed is an asset
  • 1-3 years of experience in Accounts Payable or Accounts Receivable
  • Experience in the construction industry is an asset
  • Computer literate, with effective working skills in Microsoft Word, Excel and Outlook.

    Additional Information
    Chandos is an equal opportunity employer and we are committed to a diverse, equitable, and inclusive culture and this includes our recruitment and hiring process.
    We recognize that our differences are our greatest strengths. We uncover talent. We nurture talent. And then we give people the tools they need to use their talent to create a positive impact.

  • We are 100% employee owned. Every person who works for Chandos can become an owner. There is only one class of units at Chandos, because we believe everyone should be treated equal. We talk about being an entrepreneurial-minded organization and you can be sure we mean it!
  • Competitive wages
  • Well rounded employer paid benefits programincluding health, dental, vision care and employee assistance program
  • RRSP matching program to aid and prepare employees for long-term financial security
  • Educational assistancefor employees who wish to pursue job-performance enhancing education
  • Recognition and annual salary reviews program
  • Leadership conferencesthat allow employees to connect and collaborate
  • Regular company-wide engagement Type: Full-time

    • Example 6

    We are growing again!!!!

    Freightcom utilizes strong relationships with LTL carriers and national Couriers to develop pricing programs that help businesses cut costs on shipping. Our online platform provides the ultimate shipping solutions for businesses to get rates and book freight instantly without having to contact numerous carriers. Our objective was to provide a �one-stop-shop� website that allows our customers to e, ship, and track all in one platform.

    In terms of company culture, we like to think we put the �team� in teamwork. The first thing you�ll notice when you work at Freightcom is the comfortable size and agility of the group. We work closely with each other across every department, which allows us to perform at the highest level. We continue to collaborate, communicate and connect; what this amounts to is a greater dedication towards serving, growing and innovating alongside our clients. Working at Freightcom is a daily adventure and has some unique benefits and advantages. Freightcom makes its employees a priority by providing a creative and energetic workplace and all the resources you need to be successful. This position is ideal for highly motivated individuals who are ready to start or further develop their career in the logistics/shipping industry. Come and be a part of this thriving company and let�s go on this adventure together.

    Like what you see? We would love to have you apart of our team!

    Responsibilities and Duties
  • Review and analyze invoices to determine accuracy of information entered
  • Handle customer inquiries in a timely, professional manner via phone and e-mail
  • Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Perform other duties as assigned

    Job Types: Full-time, Permanent

    Salary: $40,000.00-$48,000.00 per year

    Benefits:
  • Extended health care
    Schedule:
  • Monday to Friday

    COVID-19 considerations:

    Ability to commute/relocate:
  • Bolton, ON L7E 4G4: reliably commute or plan to relocate before starting work receivable: 1 year (preferred)

    • What does a Billing Specialist do?

    A Billing Specialist usually works in an insurance company to support the growth of a company by helping to control cash flow. Often, the Billing Specialist works with internal teams to help with special work orders and ensure the cash flow for that particular department is running smoothly. A Billing Specialist may be required to provide feedback to Sales Representatives or company leaders.

    Billing Specialist skills and qualifications

    A successful Billing Specialist candidate will have various prerequisite skills and qualifications required for the duties of this job, including:

    • Ability to work as an independent contractor and as part of a team
    • Excellent communication skills, both written and verbal
    • Ability to work proactively with very little supervision
    • Ability to be flexible and adapt to a frequently changing environment
    • Ability to receive and give constructive feedback
    • Strong analytical and problem-solving skills
    • Strong attention to detail and a high level of accuracy

    Billing Specialist experience requirements

    A successful Billing Specialist applicant will usually have at least two to three years of experience related to client service, billing, collections and/or accounts receivables. When reviewing resumes, look for a Billing Specialist who has experience working in a similar industry to the one they will be hired in, such as insurance or manufacturing.

    Billing Specialist education and training requirements

    Billing Specialist applicants typically need a bachelor’s degree in a related subject. Depending on whether the hiring company will provide on-the-job training, they may also need previous training or certifications in using billing software and recordkeeping.

    Billing Specialist salary expectations

    According to Indeed Salaries, the average pay for a Billing Specialist in Canada is $25.48 per hour. Rates can vary depending on factors such as experience, location, and the company that is hiring.

    Job description samples for similar positions

    If a Billing Specialist isn’t quite what you are looking for, other related job descriptions include:

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    Billing Specialist job description FAQs

    What should you look for in a Billing Specialist's resume?

    When reviewing resumes for a Billing Specialist position, look for candidates that can demonstrate prior experience using billing or pricing software such as ARIA, Zuora, Salesforce, Chargebee, or something similar. Look for resumes that demonstrate experience in working with billing or financial records, and a keen eye for detail. Ideal candidates will have demonstrable experience in your industry.

    What qualities make a good Billing Specialist?

    A good Billing Specialist has the ability to navigate through various types of software programs to process orders. A Billing Specialist is also able to build and maintain strong and trusting working relationships with various team members and departments within an organization. It’s important that a Billing Specialist has the knowledge to determine when work order requests or delinquent payments should be escalated.

    What makes a good Billing Specialist job description?

    A good Billing Specialist job description will include information about the company and the type of payments they should expect to be collecting, such as sales payments. The job description should also list any required training or certification. When listing the duties of the role, it is best to outline in detail what will be expected from the applicant. Lastly, the role should also identify what kind of teams or departments the successful applicant will be working with.

    How do you make a Billing Specialist job description stand out?

    To make your Billing Specialist job description sample stand out, describe your company and the type of products or services it sells. Include information about the type of billing or recordkeeping software the Billing Specialist will be using, and any relevant certifications for that software that you require. Additionally, include information about the salary and any competitive benefits you may offer such as an RRSP-matching program or a company pension program.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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