How to write a Bank Teller job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Bank Teller job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Bank Teller job titles

    Bank Teller
    Supervisory Bank Teller
    Bank Teller (2+ Years’ Cash Handling Experience)
    Bank Teller (Part-Time)

Bank Teller job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Bank Teller job summary

Our small but growing credit union needs detail-oriented Bank Tellers to join our exemplary staff. We’re looking for self-starters who can take the initiative when responding to customer concerns and complaints. The ideal candidate will have a friendly personality and a head for numbers. He or she should understand the roles that credit unions serve in the community and have a customer-focused attitude. We promote from within, so potential career paths could include personal banking, lending and other departments within the company.

Bank Teller responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

Examples of Bank Teller responsibilities

    Greet customers when they arrive and direct them to the appropriate station within the credit union
    Process deposits, withdrawals and other banking transactions for a high volume of customers
    Sell or redeem savings bonds and other financial instruments
    Perform account maintenance for members who want to change their banking products
    Open and close accounts as required for members
    Introduce new members to the platform and assist them with any balance transfers or other transactions
    Learn and follow the credit union’s operating procedures as outlined in the employee handbook

Bank Teller qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Bank Teller skills

    5+ years’ cash handling experience in a banking or retail setting
    1+ years’ bank or credit union experience preferred
    Bachelor’s degree or an additional 4+ years banking experience
    Strong math and logic skills
    Exemplary organizational, problem-solving and communication skills
    Advanced customer service skills
    Ability to follow precise directions and learn banking equipment and software quickly
    Working knowledge of foreign currency

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