Maintaining User Safety on Indeed

You should not ask for personal information that isn't needed in the job post or application. Unnecessary PII includes (but is not limited to):

• Full date of birth

• Government-issued IDs (for example, social insurance number, driver's licence)

• Financial details (for example, bank account or credit card numbers)

• Sensitive personal documents (for example, copies of passports or birth certificates)

• Unnecessary contact information (for example, home address)

Photo-posting capabilities are only available for clients who have purchased an Employer Branding Hub Spotlight Page subscription.

Photos can help job seekers understand your workplace and company culture. However, to keep Indeed safe and professional, all photos must meet the following standards:

Relevance and ownership

• Photos must relate to your company or the job

• You must own the photo or have permission to use it.

• Don't use stock photos unless they are customized to represent your company

Do not include

• Photos of children (unless it's for a job like childcare)

• Blurry, pixelated, or poor-quality images

• Unsafe or unhealthy working conditions

• Hate speech; violent, vulgar, or adult content

• External links, QR codes, or ads

• Sensitive data (addresses, IDs, financial details, or private company info)

Requests for photos or headshots are not acceptable in the application process.

Exceptions

• Acting or modelling jobs

Video interviews can save time for both you and job candidates. Job seekers can record at their convenience and redo answers. However, using videos for other purposes can:

• Create privacy risks

• Harm the job seeker experience

• Lead to misuse or discrimination

You may use videos for:

• "Getting to know you" questions ("What is the last book you read?")

• Job-specific screening questions

• Acting and modelling jobs

You may not use videos for:

• Marketing or advertising purposes

• Selling video footage

• Sharing interviews online

• Requiring unrelated tasks on video

If your job post or company content is flagged for violating any of these policies:

1. Review the policy section related to your violation (for example, PII, photos, or videos).

2. Remove or edit the content that does not meet Indeed's standards.

3. Re-upload or update your content with compliant information.

4. If your post was rejected because of photo quality, upload a clearer or sharper image.

5. For repeated issues, contact Indeed support for help understanding the requirements.