Change Account Owner
Your Indeed employer account may have several individual accounts linked to one main organization account. In this article, we'll explain how to update the ownership of an account. We'll also help troubleshoot common issues and answer some frequently asked questions.
How to update the ownership of an individual account
- Sign in to the Indeed employer account you want to update.
- Select your e-mail address in the top-right corner, then choose Employer settings.
- Go to the Profile tab.
- Update your name, contact details, and e-mail address.
- Select Save.
- If prompted, verify your new e-mail address to confirm the change.
Your account is now updated with the new owner's details.
Troubleshooting
Issue: The new e-mail address is already linked to another Indeed account.
Solution: You can't use an e-mail address that belongs to an existing Indeed account. Ask the new owner to use a different e-mail address, or contact Indeed Support to explore your options.
Issue: I can't access the account I need to update.
Solution: Contact Indeed Support. They can help verify your identity and restore access.
Issue: My changes aren't saving.
Solution: Make sure you select Save after making your updates. If the problem continues, try a different browser or clear your cache, then try again.
FAQs
Question: Can I change my main organization account owner without contacting support?
Answer: Yes, as long as you can sign in. If you can't sign in, contact Indeed Support and have your account details ready.
Question: Can I use the same e-mail address for multiple Indeed accounts?
Answer: Maybe. As a user, you can link an e-mail account to more than one Indeed account. But your e-mail address can be listed as the owner of only one account. If the e-mail you want to use is already linked to another account, you may need to choose a different one.
Question: Does the verification e-mail arrive right away?
Answer: Usually, yes. It should arrive within a few minutes. If you don't see it, check your spam folder.