Managing Company Reviews
Company Page reviews help job seekers learn what it’s like to work at your business. They also give you insights into what employees value and where you can improve. With a claimed Company Page, you can respond to reviews, highlight positive feedback, and show potential hires that you value transparency. This guide is for employers who want to manage reviews on their Company Page.
Why reviews matter
Build trust: Job seekers rely on authentic feedback before applying.
Give employees a voice: Reviews let employees share their experiences.
Gain insights: Regularly checking reviews helps you understand employee needs.
How to manage reviews effectively
Encourage employees to leave and rate reviews
Explain why reviews matter for both employees and job seekers.
Ask current employees to leave honest reviews.
Employees can mark reviews as helpful or not helpful.
The most helpful reviews are highlighted for job seekers.
Did you know? Employers with Employer Branding Hub (EBH) can select a Featured review to show at the top of the Reviews tab.
Respond to reviews the right way
Find out more about responding to reviews and Q&A in our Company Reviews policy.
Check reviews regularly
Make time to review and respond so job seekers see you’re active.
How to respond to reviews
Select Add a Comment near the bottom of the review.
Type your response in the text box.
Click or tap Add Comment to publish your response.
How to report or correct reviews
When reviews can be removed
Reviews are not removed unless they break our content guidelines.
They may also be redacted (text removed, star rating kept).
Only the reviewer can delete their own post.
Report a review that violates guidelines
Find the review on your Company Page.
Use the Report option to flag it.
Our team will review it and decide whether it violates policy.
Move an irrelevant review
You can request to move a review posted to the wrong Company Page.
Only employers with claimed pages can submit a migration request.
Missing reviews
New reviews usually appear within 72 hours.
Contact support if more than five business days pass and the review is still missing.
FAQs
Question: Can I remove a negative review?
Answer: No. Reviews stay up unless they violate our content guidelines. You can respond professionally or report the review if it doesn’t follow our guidelines.
Question: Can an employee post more than one review?
Answer: No. Each employee can post one review per company. They may submit a new review that follows our guidelines if their review is removed.