Zurich Insurance Group
3.7 out of 5 stars.
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Zurich Insurance Group Pay & benefits reviews: Customer Service Representative

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3.7Work-life balance
3.8Pay & benefits

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Customer Service Inbound call center

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Inbound call center Speak with Dr office about patient accounts Speak with patients about their workers compensation account
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Coworkers are great. That is about all the is good about Zurich

Coworkers are great. That is about all the is good about Zurich. Managers are horrible and they micro-manage. Cannot even go to the bathroom without telling manager via Teams IM that you will be going to the bathroom. If you work the 6 am early shift, your lunch is at 9:30 am. That is your LUNCH, not your break. No work-life balance. Extremely expensive health insurance. Horrible pay. $15/hour and no raises

Pros

Coworkers are awesome.

Cons

Managers have no idea what is going on. Lunch at 9:30 am. Low pay
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Great place to work

work hard, but are very well compensated. Very good training before putting you on the job. Also will have someone with you when you start out on your own. The hardest part of the job is having to know everything about everything!!

Pros

Pto

Cons

None
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Great company to work for with lots of perks.

Great company to work for. Lots of perks for employees such as sponsored 1 Jaguar game yearly, Christmas bonuses and yearly honey bake ham. Great benefits with generous PTO time. Department book of business sold to Farmers.
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great benefits!

great company to work for and great Benefits. Company really cares about your needs.

Pros

benefits

Cons

corporate issues
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Service Representative

Responsibilities included but not limited to entering life insurance applications into the computer system.• Completed life insurance applications with clients over the telephone.• Faxed & E-mail potential clients with information regarding life insurance policies.• Other duties as assigned.

Pros

speaking to nice people all day and healthcare benefits.

Cons

long commute at the time.
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Overall rating

3.7

Based on 1,072 reviews
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Ratings by category

3.7Work/Life Balance
3.8Salary/Benefits
3.2Job security/advancement
3.2Management
3.4Culture