Zurich Insurance
3.7 out of 5 stars.
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Zurich Insurance Employee Reviews in Philadelphia, PA

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Philadelphia, PA10 reviews

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3.7Work-life balance

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Zurich invest heavily in their employees and make sure that they are knowledgeable in the field they are working in. Hands down the best company I've worked for as far as educating me and the area I was working in
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good place to work

good place to work with excellent Global capabilities for placing coverage for Fortune 500 companies. Excellent benefits and an excellent for being able to put together a property program to protect the assets for large companies.


excellent net work


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Insights into Zurich Insurance

Based on 1 survey responses
What people like
  • Feeling of personal appreciation
  • Time and location flexibility
  • Ability to meet personal goals
Areas for improvement
  • General feeling of work happiness
  • Trust in colleagues
  • Support from manager

Corporate Office

A nice place to work. Typical day is research and administration; Presenting reports to other departments. Departments that work together on a daily basis do not have common goals, which can be problematic.


Atmosphere; training


Benefits; Lack of Opportunities
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I have been working at Zurich North America full-time (More than a 10 years)

Large insurance company, several offices around the US, global presence therefore has the pros of a large company and follows work life balance as industry norm.


Benefits -Work life balance (depending on department) -Community engagement is great


Very political, Morale is bad with all of the layoffs going on, Management out of touch with everyone else, Way too many layers, Headquartered in Schaumburg.
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Underwriting Technician

Company needs to change their management and standards to their employees and handbook rules. More training for their employees and management might help them out in the future.


Good company


Low pay
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Great place to work

Very supportive and dedicated to excellence. Zurich is a great place to work with excellent work/home balance. A typical day at Zurich is pleasant but fast pace.


extensive training


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Unfair Management is the worst,200+pendings,30-50 new claims/month,deductible/Medical Benefits suck

That is the managers are pressured to continually locate the weakest employee in performance, trump up charges for lack of performance and fire them. The good managers will resign if they don't want to backstab, the lowlifes will fulfill the objectives to save their own tushes.. It is impossible to meet expectations. The problem is that the employee could be a "10" but management is doing this anyway every quarterly review. File loads in claims are astronomically high, usually over 200+ claims and you are micromanaged and scrutinized on everything with no consideration or fairness given. Lack of respect, harassment and constant backstabbing by some managers leave you drained..If you have a college degree then get lectured by the manager who does this. Underwriting and Risk Management complain the same problems about management. Mass layoffs are just about yearly along with multiple firings every year. HR doesn't do anything to help and they try to scare you into not getting an attorney and giving up. This company will harass you continually and load you between 30-50 claims a month!! Lots of stress claims filed. Medical benefits are high deductibles where you spend thousands of dollars before the company begins paying one dollar and its done paying a percentage... DO NOT GO HERE!!!!, UNLESS YOU WANT TO GET MASSIVLY OVERWORKED AND DUMPED ON, HARASSED, SCAPE-GOATED FOR THE IRRESPONSIBILITY OF THE COMPANY AND EVENTUALLY FIRED!!! IF YOU MAKE IT 6 MONTH, YOU WILL BE BURNT OUT AND HAVE BEEN BEATEN ON., ALL OTHER POSITIVE ADS ARE CREATED BY MANAGEMENT POSING TO BE AN - 
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Company has great benefits

Zurich has great benefits. N/A Exciting opportunities Great Employees
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Looking for customer service , mailroom

Greeting in a professional customer service manner as customers enter store facility • •Selling a quantity of sprint long distance to new and existing customers through out • Guiding customer through different choices of cell phone selection • Keeping and maintaining best customer service skills , giving the customer the satisfaction they need
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Good opportunity for advancement

Employs talented and hard working people. Developing more of a regional employment approach in recent years.
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Overall rating

Based on 1,118 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

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