Zurich Insurance
3.7 out of 5 stars.
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Zurich Insurance Employee Reviews in Jacksonville, FL

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Jacksonville, FL16 reviews

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3.7Work-life balance

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Good Company

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Great environment for work along with a strong company structure. Pay is decent along with advancement opportunities. Awesome management team and company functions.
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Zurich was a great place to work and had great people.

I worked at ZIS from the time they were a 60 people operation, until they grew to over 500 employees, and then went through layoffs in 2008. It really was great a place to work doing IT related task.
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Insights into Zurich Insurance

Based on 1 survey responses
What people like
  • Feeling of personal appreciation
  • Time and location flexibility
  • Ability to meet personal goals
Areas for improvement
  • General feeling of work happiness
  • Trust in colleagues
  • Support from manager


Started off as a data entry clerk then was promoted to research specialist worked hard everyday on that position answering builders questions letting them know what their rates were.


1 hour lunches even did luncheons for thier employees


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The location was on the southside of Jax.

Zurich closed for business. The location was on the southside of Jax. Management was extremely cut-throat, dishonest, could not trust anything any of the managers communicated. Nit-picking.
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Great place to work

work hard, but are very well compensated. Very good training before putting you on the job. Also will have someone with you when you start out on your own. The hardest part of the job is having to know everything about everything!!




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first job and great company learned a lot about insurance and certification growth and teamwork was great and made lifelong friends




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No longer Zurich Insurance Services

They are no longer the same company now. They operate under a different name and property casualty insurance is not their primary function any longer.
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Great company to work for.

Zurich Insurance Services is the same company as US Assure. They simply did a name change. Great company to work for. Always room for advancement.
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Eager to advance good employees

I learned a lot about contracts, agents, laws in each state and basic computer software including MS Office and Excel. Enjoyed working with other employees.


Compensation (insurance and pay), type of work and responsibility


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good place to work for upcoming career

Installed, support and maintain PC hardware including desktops, notebooks, monitors, printers, and audiovisual equipment to FAA employees. Responsible for network backups, restores, daily administrative work on server 2004 to aid Network Administrator, antivirus, administration, setup user email, voicemail, troubleshoot user problems both remotely and locally. Provided helpdesk an on call support Installing operating system and application patches using PatchLink. Ensuring the application and operating system level security hardening implementation done as per security policy.
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It wasn't a good environment my co workers were very friendly
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Wonderful, Caring Management

I loved my job and would still be working there if our contract had not been sold.
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Great company to work for with lots of perks.

Great company to work for. Lots of perks for employees such as sponsored 1 Jaguar game yearly, Christmas bonuses and yearly honey bake ham. Great benefits with generous PTO time. Department book of business sold to Farmers.
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Goal-oriented, productive, and team environment

Working in a high volume, multitask, goal-oriented, team environment, responsible for processing all types of business transaction, handling incoming and outbound calls, utilizing underwriting authority where replicable, and mentoring while providing quality service and elite customer satisfaction.
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Continuous learning

You answer calls from agencies about new application, existing customer or software problems. Processed endorsments. Answer questions about billing. I learned a lot about Builder Risk,Billing & Underwriting. We had yearly meeting off site and very nice Christmas Parties.


gave bonuses


lots of phone calls
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Good place to learn about commercial insurance interactions.

I learned alot of customer service skills talking to the customers who were looking the information they were calling about.
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Overall rating

Based on 1,115 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.4 out of 5 stars for Culture

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