3.8 out of 5 stars.
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Zurich Insurance Employee Reviews

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Canada37 reviews

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3.7Work-life balance

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Found 37 reviews matching the searchSee all 1,482 reviews

Great people / Salaries no as competitive

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It’s a great place to start one’s career since its salaries and benefits are competitive for entry-level positions. However, people may have to leave elsewhere to seek higher salaries after working in Zurich for some time since salary increases are not matched with inflation / costs of living. Overall, people are friendly and understanding—good place to start a career.


WFH policy, understanding management and good training program overall.


Salaries Increases Don’t show Employees appreciation or Loyalty
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No job secruity

Zurich likes to hire slowly and fire quickly no one is safe my time there I have seen UAs, UWs, Executive Assistants and Executives terminated whether they worked for 2 months or 30 years. A manager with less than a year of experience is able to terminate a longer tenured employee. Zurich does not value their employees. If you care about your career, I would look elsewhere. HR is not going to help you.


Work from home


Unsupportive management
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Great benefits that included medical and dental and rrsp contributions/for employees and pension plan. Work life balance wirh manageable workloads
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Great workplace

Great place to work! the Staffs are amazing the company is well organized its not too stressful the training was 2 weeks I wish it was a little bit more.
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Generally a good place to work

SMEs are respected and mostly allowed to get their work done. Middle Management sometimes needs convincing of the right approach to problems or issues.
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Insights into Zurich Insurance

Based on 4 survey responses
What people like
  • Time and location flexibility
  • Fair pay for job
  • Feeling of personal appreciation
Areas for improvement
  • General feeling of work happiness

Great place to work great people and great opportunities for advancement

I love Zurich I’ve been there for almost a year now and I am very thankful I was approved for this job. I worked in some very toxic environments previously and I can say that Zurich cares for their employees. It feels like you’re not really working but you are with family.. every day they appreciate you and help you, they are a very great team ! The management is caring understanding, and they will go above and beyond to make sure that you are satisfied every day. Highly recommend this place! great pay, great hours and great benefits!
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Good place to work; limited upward growth

Good start.. though not sure about long term. Lots of changes and people moved leading to uncertainty. Salary a little below market expectations Wlb could be improved
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Great environment

Great and helpful team members. If work is lot, we try to help out each other. If mistakes happen or error happens with individual, seniors who are working for years help you a lot amd make new person comfortable.
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Pire entreprise

La pyramide de m staycity de l’entreprise est à l’envers: plus de manager que des staffs à être gérer! Un employé peux recevoir l’ordre de plaisir en même temps!
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I only worked at Zurich/ING when they merged!

I was a payment processor! The work environment was very friendly! Co-workers always willing to help! I enjoyed interacting with other members of the Company and affiliates!
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Productive and enjoyable work enviroment

All co-workers get along and have a fun attitude. The workplace culture is light but professional. The hardest part of the job is not getting carried away with the fun atmosphere.
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Very good company

A large company with a lot of moving parts daily. I found the training culture to be very lacking and strong management lacked in certain departments.
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Great company to learn adn advance

Great culture great company to learn and advance flexible to transfer internationally Flexible working hours good work life balance Great management
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Great people and excellent benefits

Great people and excellent benefits. A global company with many opportunities for growth. Hours and schedules vary depending on your department and skills.
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Very professional company. Good Benefits and work/life balance.

Worked for 5 years. Good team and very helpful to each other. Learned many applications ... both home grown and public. Learned new hardware and software as well as meeting/attendance.


Friendly, team atmosphere


Dealing with differing personalities
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Training Specialist

Zurich is an organized environment. Difficult to have career advancements as most of the business is in the US or in Europe. Overall acceptable working conditions and good colleagues.
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The 80/20 Rule

Job Work/Life Balance - 20% of the employees do 80% of the work. If you are one of the 20%, you are rarely thanked let alone rewarded. 60+ hour weeks are not uncommon. Salary / Benefits - old pension is gone which was a huge motivator for employees to endure this place. Salary is below market average. Regardless, you will earn every penny. Job Security/Advancement -company is notorious for restructure and lay-offs almost annually. They prefer appointing external management over promoting from within. Management - some good, some bad. The good ones are at the mercy of an erratic and ever-changing corporate strategy. Job Culture - majority of staff is miserable and over-worked. There are fundraising and pizza-day events every once in a while. Morale has been so low for so long that it's somewhat trite, but the gesture is nice nonetheless.
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Good solid company to work for.

Good and progressive company to work for. The management is very transparent with their staff and always looks to promote from within the company. The staff are very caring and friendly.
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Productive and fun work place

Productive, Technological advanced and employee friendly work place. The management team is very focused and keeps everybody informed of companies progress every quarter. They also provide excellent feedback to each employee on improvements. Future roadmap of the company and alignment with company vision and mission is shared periodically.
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Productive and Excellent work place

Great company to work for with excellent work opportunity. I learnt a lot as a junior software tester with an opportunity to grow in this field. My colleagues were always ready to lend me a helping hand.
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Fantastic Team Members

Very busy with trusted local management. Team members are very creative and we preformed as a tight unit. Local Management trusted team members with work hours.




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Overall rating

Based on 1,482 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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