Run, run far away from Zedd
Call Centre Representative (Former Employee) – Toronto, ON – 20 March 2018
Everything here works on favouritism, literally everything. The training will begin making it seem like a HUGE deal making you go through tests etc and those are the easiest 7 days you’ll have after that keep your dreams of moving forward locked in a closet forever. A few TL’s ugh they’re a pain because once they take a dislike towards you, you’re done. They won’t let you do your own hours and will call in 5 hours before the shift saying you’re not needed today. So you’re stuck here and can’t even find a better job. You travel for 30-45 minutes and they send you home after 2 hours saying you can go there’s not much calls! First of all the call volume is crazy, forget that you’ll even be able to swallow your own saliva, and get used to falling short of breath. Expect answering at least 100-120 calls per day. Out of those you’re expected to make at least 10 sales, and if you don’t, forget you’ll get hours. The sales pressure is real. If you’re a sales person, you might find this interesting but if not, I’m sorry. There’s ABSOLUTELY NO CHANCE of moving forward here. NONE.
Good co workers, customers are sweet to talk to