ZARA
ZARA Employee Reviews
Found 244 reviews matching the search See all 4,921 reviews
Sort by: Helpfulness | Rating | Date
Management needs to think critically
Sales Associate/Department Cashier (Former Employee) – Toronto, ON – 14 August 2019
when i was first hired by Zara, i was hired by a manager that really considered the willingness of the candidate to work and be a part of their team. As the company grew and more workers were required, the hiring process became more and more about the availability of the people who can work at the company and less about their conviction to the job. Peope's qualifications or interest of working for the company were overlooked thus a high turnover rate. I was very committed as well as invested with the company and saw myself working there for the long run. However, as time progressed, i saw the culture it had become and the quality of work my coworkers produced, and my motivation diminished because I was working on my own standard. While overall the company and management were great, especially if youre a seasoned staff, I think there are values that the company seem to have thrown into the window soon as they got bigger and bigger
Pros
great benefits and profit sharing
Cons
FORCED to work outside of your scheduled hours
fun and friendly environment to work at
Sales/Stock Associate (Former Employee) – Toronto, ON – 23 May 2019
I had fun working with my co-workers especially on downtime, but most of the year it's a fast pace workplace. Managers communicate well and they treat everyone equally.
Good wages, unfair management
Sales Associate (Former Employee) – Richmond, BC – 13 May 2019
It had a pretty good pay, but one manager was quite rude towards employees, and often scheduled me during times that I specifically said I wasn't available. But, the people were great, and it was a good learning experience.
I don't recommend working at Zara
Sales Associate | Toronto, Ontario (Former Employee) – Toronto, ON – 10 May 2019
The management is terrible. I would consistantly go to management so they could work my schedule around my school life, but they never did. I was constantly scheduled at times I could not come in, then they would have the audacity to scole me. The hours are terrible I would work 50 hours a week while being"part time". I would never leave ealrier than 11pm if I was closing. My final straw was when they scheduled me 9 days straight with no day off. I never went back. Although the employees are very nice, I would have stayed if management was so terrible.
Slave labor for minimum wage
Operations Associate (Former Employee) – Toronto, ON – 7 May 2019
The actual job itself is not bad if you like to always be on the move. If you work in operations you’re gonna be getting hurt and dirty quite a lot. I’ve had racks and crates fall on my head, I’ve injured myself on signage stands cause they weren’t put away properly, I have bruises all over my legs from the ladders. If you felt as if you were working towards something it might feel worth it, but unless you’re willing to give up your humanity you’ll never rise in that business.
HR is useless and will never actually do anything except tell you to “talk to your managers”
I have definitely whitnessed racial prejudice as well and intense patronizing.
If you’re bad at your job you will get yelled at for every little thing you do until you quit, and if you’re good at your job all the responsibility will fall on you no matter what position you’re in. The better you do, the more responsibilities you’ll be given.
Zara isn’t able to actually get rid of managers, so even when the ENTIRE store hates one manager (including other managers) there’s absolutely nothing that will be done except potentially the manager could get transferred.
On the plus side it’s pretty hard to get fired unless you steal or just don’t show up for a week straight. We had people with 10 no shows who still got shifts and never got fired.
So pretty much you’ll be working your head off for a company who would throw you over a cliff if it benefitted them. Never think anything a manager does for you is for you, it benefits them in some way or else they wouldn’t do it. They don’t even give out references so more... if you devote 5 years of your life to this company and work really well, it’ll be for NOTHING.
Obviously this depends on the store, I clearly had a bad experience with psycho managers who act like incompetent children. But as a whole, I would say Zara is probably one of the most corrupt companies I’ve worked for.
Oh, and enjoy your 25% off, it literally makes no difference except on sale days. less
HR is useless and will never actually do anything except tell you to “talk to your managers”
I have definitely whitnessed racial prejudice as well and intense patronizing.
If you’re bad at your job you will get yelled at for every little thing you do until you quit, and if you’re good at your job all the responsibility will fall on you no matter what position you’re in. The better you do, the more responsibilities you’ll be given.
Zara isn’t able to actually get rid of managers, so even when the ENTIRE store hates one manager (including other managers) there’s absolutely nothing that will be done except potentially the manager could get transferred.
On the plus side it’s pretty hard to get fired unless you steal or just don’t show up for a week straight. We had people with 10 no shows who still got shifts and never got fired.
So pretty much you’ll be working your head off for a company who would throw you over a cliff if it benefitted them. Never think anything a manager does for you is for you, it benefits them in some way or else they wouldn’t do it. They don’t even give out references so more... if you devote 5 years of your life to this company and work really well, it’ll be for NOTHING.
Obviously this depends on the store, I clearly had a bad experience with psycho managers who act like incompetent children. But as a whole, I would say Zara is probably one of the most corrupt companies I’ve worked for.
Oh, and enjoy your 25% off, it literally makes no difference except on sale days. less
Pros
You get pretty good commissions if its busy, some of the workers are really cool, long breaks
Cons
Literally everything else
Good standard workplace
General Labourer (Former Employee) – Brampton, ON – 1 May 2019
This company was overall a good job and good work . The hours were flexible and could be tampered with accordingly. I learned a lot from working here and continue to , this job has me talking to customers everyday And helping with there needs . Overall great experience.
Pros
Good work, great employees, learning experience in the workplace
Cons
Management
Good standard workplace , flexible but realistic
Sales Associate (Current Employee) – Ottawa, ON – 28 April 2019
This company was overall a good job and good work . The hours were flexible and could be tampered with accordingly. I learned A lot from working here and continue to , this job has me talking to customers everyday And helping with there needs . Overall great experience
Pros
Good work, great employees, learning experience in the workplace
Cons
Bad management, hours were bad when new management came, unorganized
Very VERY long hours
Retail Sales Associate/Cashier (Former Employee) – Ottawa, ON – 26 April 2019
They’ll book you for ridiculous 12 hour shifts and work you on your feet all day. Very stressful job with not a lot of training. Nothing positive about my experience there.
Pros
Discount but it’s not that good and you get it after six months
Cons
Long hours. Stressful environment. Cliques. Terrible and rude management
Terrible management favouritism
Sales Associate (Former Employee) – London, ON – 24 April 2019
Terrible management, they favour specific people and you better be on their good side if you want to get over 6 hours a week. Super script on phone usage and water breaks. But great team working there besides management. Decent employee discount 25% off
Pros
Discount
Cons
Management
Fun workplace, good co-workers, clean store.
Retail associate (Former Employee) – Richmond, BC – 18 April 2019
I learned professional ethics, team work, communication, fashion sense, customer service, dressing sense, time management, some store management skills.
Pros
Clean store
Nice place to start a work experience in Canada
Head Cashier (Current Employee) – Ottawa, ON – 17 April 2019
It is an excellent place to learn how to work under pressure and It is a good opportunity to learn also how to work in a multicultural place. They really accept your experience and try to give you the chance to grow in the company day bu day
Great job!
Sales Associate (Former Employee) – Ottawa, ON – 2 April 2019
I handled the store floor and fitting rooms, everyone was very friendly, great with working the schedule to help everyone, positive environment. There was a group commission and I found that great!
Hated this place
Cashier/Sales Associate (Former Employee) – Sherway – 21 March 2019
The work itself is okay. Typical retail things. folding and getting clothes for customers. cleaning. They gave me too many shifts and we would close at like 11pm-11:30 just from cleaning it took forever.
Pros
Dollar above minimum wage, total stole commission pay type thing
Cons
uniform, long nights
Busy workplace
Sales associate/Cashier (Current Employee) – Newmarket, ON – 20 March 2019
•Zara is a busy and friendly workplace
•Zara has reasonable rules
•Zara provides full uniforms for employees
•Zara has new Merchandise every week
•Zara is always on trend
•Zara has reasonable rules
•Zara provides full uniforms for employees
•Zara has new Merchandise every week
•Zara is always on trend
Pros
Employee Discount
Cons
Long hour shifts
Great people, not so great work
Sales Associate (Former Employee) – Mississauga, ON – 18 March 2019
day to day you are dealing with customers on the floor and keeping the store clean and tidy, running the fitting room, folding clothes.you may get assigned to work in the stockroom and handle that especially when a new shipment of merchandise arrives.
Pros
Fun co-workers
Cons
Deal with some horrible customers
Belle entreprise
Sales Associate (Former Employee) – Rosemère, QC – 15 March 2019
j'ai aimé travailler pour Zara, belle ambiance et beau magasin. Les employés sont sympathiques, les clients pas plus chiants qu'ailleurs ; les boss nous protègent et ont confiance que nous sommes assez intelligents pour répondre du mieux que nous pouvons aux clients en restant professionnels et courtois; seul downside, difficile d'avoir plus de 30h semaine, par contre ils offrent un bon salaire en fonction de l'expérience en vente. Les pauses sont respectées et la communication se fait par walkie talkie. Beau système avec iPod touch qui permet à tous les employés sur le plancher d'avoir accès aux articles et à l'inventaire pour mieux répondre aux clients. En gros très agréable de travailler chez Zara!
Zara Review Summary
OPERATIONS AND SALES (Current Employee) – Montréal, QC – 22 February 2019
A typical day at Zara was organizing their stock, sales and preparing merchandise for the floor. I learned a lot about customer service, fashion as well as working with a team or as an individual in terms of organizing and selling merchandise. There wasn't really anything difficult about the job besides learning all the new fashion trends and knowing the inventory and what we have in store.
Pros
Fun atmosphere
Cons
A lot of people who lack commitment to work